New Sapphire Radeon 9100 freezing up

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Lifer
Feb 8, 2001
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I had a geforce 2 mx that I was looking to upgrade/replace. I put in the new card and it worked great for a couple of hours until I started surfing. Then it locked up and I had to do a hard shutdown. I discovered that this happens whenever I open multiple IE windows, whenever I try to scroll down a window or even open up 3dmark2001 to try and benchmark it. I have tried the catalyst drivers that came with the card and the latest from the ati website. Neither of these make any difference.
My system
AMD 1200 266
384MB Crucial PC2100
ECS K7S5a R1 MB (latest bios & drivers)
Radeon Atlantis 9100 64MB

Windows 2000 sp3
IE 6 128 bit
tried directx 8 and directx 9.0a

I have not tried to over clock it or tweek it yet either. Any suggestions?

Thanks
 

tallman45

Golden Member
May 27, 2003
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I have the same card but on an Intel based system. I can play a DVD, plus have multiple other windows open including IE with no problems. Are you sure that you removed all the drivers for you other card ?
 

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Lifer
Feb 8, 2001
35,461
4
81
Originally posted by: tallman45
I have the same card but on an Intel based system. I can play a DVD, plus have multiple other windows open including IE with no problems. Are you sure that you removed all the drivers for you other card ?

I did an uninstall under add/remove programs. I can watch dvd's all day long under powerdvd with it and have no problems
 

Mem

Lifer
Apr 23, 2000
21,476
13
81
You might want to try Driver Cleaner 1.5 from here ,it will remove either ATi or Nvidia drivers so you might as well make sure all the old Nvidia drivers have been removed.

 

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Lifer
Feb 8, 2001
35,461
4
81
Originally posted by: Mem
You might want to try Driver Cleaner 1.5 from here ,it will remove either ATi or Nvidia drivers so you might as well make sure all the old Nvidia drivers have been removed.

Will try that, thanks


Doh, link no workie!
 

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Lifer
Feb 8, 2001
35,461
4
81
Originally posted by: Mem
Link works fine.

This site has it for download as well .

Cleaned off the old nvidia drivers(Thanks mem) and it looked like it was working last night. However, It froze up again this morning so i am right back where I started from.

The only two things that I think I can do is to either replace the motherboard and hope that that is what was causing it or assume that it is a faulty video card
 

Mem

Lifer
Apr 23, 2000
21,476
13
81
The only things I can think of are clean reinstall of OS, is your PSU a decent quality,as to a faulty card you tried it in another PC?
 

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Lifer
Feb 8, 2001
35,461
4
81
Originally posted by: Mem
The only things I can think of are clean reinstall of OS, is your PSU a decent quality,as to a faulty card you tried it in another PC?

a clean install is not an option (wat too much stuff to reinstall)
Power Supply = 400watt linkworld & have never had any problems with it
This is the only machine I have with this configuration. The other machine has windows xp and does not have internet access.

I have decided to RMA the video card. This is what Sapphiretech.com told me to do in an email. I will probably try the new card with a new motherboard, will probably get the ECS L7S7A2