• We’re currently investigating an issue related to the forum theme and styling that is impacting page layout and visual formatting. The problem has been identified, and we are actively working on a resolution. There is no impact to user data or functionality, this is strictly a front-end display issue. We’ll post an update once the fix has been deployed. Thanks for your patience while we get this sorted.

New PC build freezes after a few moments in Windows 8.1

Wolf9999

Junior Member
Hi guys,
I just built this PC:

CPU: i7 4790K
Motherboard: Asus Z97 Pro (wifi-ac)
GPU: Asus Strix GeForce GTX 970 4GB
SSD: Samsung 850 EVO 500 GB
HDD: Toshiba 1TB DT01ACA100
RAM: 2x8GB DDR3 Kingston Hyperx 2400Mhz
PSU: Corsair CX600
OS: Windows 8.1 64 bits

This is the strange behaviour:
The PC enters the UEFI BIOS just fine, it runs ok during Windows installation but it freezes after a few seconds or minutes while in Windows (the mouse doesn't move, I have

to reset or shut down).
I tried all that came to my mind: I installed the latest BIOS (version 2205), I tried just 1 memory stick, I uninstalled the GeForce and used the 4790K GPU, I uninstalled

the SSD and installed Windows on the HDD, I loaded the BIOS default settings, I tried the BIOS moderate overclock settings too, I switched the SATA cables, I ran Windows memory diagnostic (extended)... no problems detected. All to no avail...
Any suggestions?
Can it be a mobo problem?

Thank you.......
Matt
 
I'm just guessing, but it sounds like a driver problem with something on the motherboard. You did install everything on the DVD that came with the mb, yes?

Try downloading the latest chipset drivers package from Asus and run it right after you install Windows back on the SSD (which I'm sure you'll want to do).

I have the same CPU and mb, and I haven't experienced the same problem. Something must not have installed correctly.
 
I have same problem
It because of the GTX 970 memory bug
Temporary solution is :
After logging in windows, A.S.A.P logout , Then login again
Don't shot down your pc
It's only happening when you turning on you pc
This problem isn't happening when you restart your pc
Sorry for my bad English
I hope Nvidia make a fix for this problems
 
Last edited:
I'm just guessing, but it sounds like a driver problem with something on the motherboard. You did install everything on the DVD that came with the mb, yes?

Try downloading the latest chipset drivers package from Asus and run it right after you install Windows back on the SSD (which I'm sure you'll want to do).

I have the same CPU and mb, and I haven't experienced the same problem. Something must not have installed correctly.

Well, I didn't install anything from the DVD... I tried to install the updates from the Asus site but the pc kept freezing... I'll try to use the drivers from the DVD first and I'll let you know!
 
I have same problem
It because of the GTX 970 memory bug
Temporary solution is :
After logging in windows, A.S.A.P logout , Then login again
Don't shot down your pc
It's only happening when you turning on you pc
This problem isn't happening when you restart your pc
Sorry for my bad English
I hope Nvidia make a fix for this problems

The problem happens also without the Geforce installed... 🙁
 
Well, I didn't install anything from the DVD... I tried to install the updates from the Asus site but the pc kept freezing... I'll try to use the drivers from the DVD first and I'll let you know!

I installed the drivers from the DVD, then I upgraded from the net.
Now it works!!!!
Thank you!!!!!!!:awe:
 
I installed the drivers from the DVD, then I upgraded from the net.
Now it works!!!!
Thank you!!!!!!!:awe:

Glad you got it working. The drivers on the CD work great for my board as well. The Asus software also comes with an update utility, so it will download any important driver updates when you tell it to check.
 
Sometimes everything can look 100% ok hardware and software/driver wise but things still happen and you did not even use the internet yet so you know it is not a virus.

I used to suffer from this in the past which I have learned from.

Even if windows found and installed the needed drivers itself during install time and when you check out under DEVICES everything else checks out then the first thing you should do yourself is to install the mother board drivers over what WIndows has installed even though everything "LOOKS OK"

Other mistakes taken in the past: Installing all drivers but installing motherboard drivers last is a very big mistake.

Motherboard drivers should be the very first driver to install no matter the OS.


To make sure my system is always as stable as possible I install in this order:
1. motherboard
2. sound driver
3. video
4. keyboard/mouse
5. anything after step 4 is up to you.
 
Back
Top