New install problem

[2GNTTurbo]

I just installed XP onto a new comp a friend built for me. I can't access the internet. I don't see LAN under network connections. All I see is the 1394 connection. When I try to create a new connection I'm told that the broadband connection should already be configured. Don't know what to do. Any ideas?

 

[Cooky]

Do you see the NIC in Device Manager?
Perhaps the driver isn't installed [properly].

 

[2GNTTurbo]

Device manager says the network card is installed and working.

 

[JackMDS]

Delete it from the device manger and reboot.

 

[2GNTTurbo]

Originally posted by: JackMDS
Delete it from the device manger and reboot.

Tried it. Still no LAN.

 

[sieistganzfett]

what card, onboard (what mobo then)? latest drivers from web? did something go wrong on the windows install? is there alink light when you plug in network cable, bios at defaults? does an add in nic or usb network adapter work? its a probably that part of the mobo is bad, it happened once to me w/ an asus board i had to rma.

 

[2GNTTurbo]

Originally posted by: sieistganzfett
what card, onboard (what mobo then)? latest drivers from web? did something go wrong on the windows install? is there alink light when you plug in network cable, bios at defaults? does an add in nic or usb network adapter work? its a probably that part of the mobo is bad, it happened once to me w/ an asus board i had to rma.

I'm using the MSI Neo4 from the geeks.com deal. Windows install went fine. Even tried reinstalling twice. Light goes on when the network cable is in. Havent tried any other type of network card because I have no other one.

If the motherboard is the one with the probelm, do I need to get a new mb or can I just get a nic card?

 

[sieistganzfett]

its under warranty, replace the mobo from geeks.com then. -why get a nic card if you were given a mobo where the onboard nic is bad? are the drivers def. showing the device is enabled and working properly, and you got the drivers from MSI's website (not the cd)? if yes, its the mobo, i'm sure tech support when you call them will agree.