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New Graphics Card - Computer doesn't boot

S

sgtskywalker

Junior Member
EDIT: Sorry for double thread. I've been on countless forums this past day and night and lost track after a while.

My specs:

Computer Unit - HP Pavillon HPE H8-1022
Motherboard - Pegatron IPISB-CH2
CPU - Intel Core i7-2600CPU @3.4 ghz
OS - Windows 7 64-bit
GPU - EVGA Geforce GTX 760
PSU - OCZ Fatal1ty 750W
Memory - 10G RAM

So recently I bought this new GTX 760 from EVGA and a new PSU (OCZ fatal1ty 750W) to meet the requirements (my old PSU was a 460 Watt. It wouldn't be able to run the card). I've had this computer since 2011 and never had a single problem with it. Upon installing the new hardware, when starting the machine, the HP start menu screen appears, followed by a beeping sound every 10-15 seconds and no response from the keyboard.

Obviously the problem must have been with the new hardware, but no. Restoring the old ATI Radeon HD 6770 (the one that came with my computer unit when I bought it) while keeping the new PSU, my system boots and works just fine. All games and everything else works with no hassle.

To test out the GTX 760, I installed it on another computer we have and it booted up and worked perfectly. So there hardly seems to be any issue with it either..!

I tried updating my BIOS, I tried the whole bunch of different connectors that came with my modular PSU to see if that might do the trick, with and without the extensions included with the graphics card. The GPU is a 6-pin + 8-pin one, and both were always connected. After around 8-9 tries, where I checked each time to see if the connectors and the card were connected and fitted like they should, I ran out of options.

Does the problem lie with the motherboard itself (an IPISB-CH2 by Pegatron), who might not be compatible with the GTX 760 or with Nvidia at all, something with BIOS, even though its on the latest version, or is it something between my PSU (its connectors maybe) and my Graphics card?

Thank you all!
 
Last edited:
Thank you for answering!

I did try it with the extra cables that came with the card. The same result with or without them.

As for the BIOS update, I have tried before and after installing it. Again, the same result : HP start menu window with beeping sound.
 
I read in another forum about that board being picky about parts. Could be the case here. I'll let you know if I think of something else. It came with an AMD card, right? You might need to stick with the same chip manufacturer. In my quick search, I couldn't find any documentation about the specifics on the "pickiness", but you may have better luck searching on those lines.
 
Spent the whole night searching for that myself heheh. Without luck though..

Yes, it was an AMD card I had that came with the computer. But I've seen many people with the same motherboard and with GTX cards, either 500-600-700 models. So it might be something with my unit in particular as it might be something else.
 
sgtskywalker said:
Spent the whole night searching for that myself heheh. Without luck though..

Yes, it was an AMD card I had that came with the computer. But I've seen many people with the same motherboard and with GTX cards, either 500-600-700 models. So it might be something with my unit in particular as it might be something else.
Click to expand...

If the computer works with the new power supply, and the card works on another motherboard, pretty much says to me it is the "pickiness" of your particular system. If everything is plugged in correctly, and the BIOS has been reset with the new card installed, I really can't think of any other conclusion on this.
 
It's pretty disappointing to hear..!

Do you think buying a new motherboard will cut it? And would most motherboards be compatible with my computer? I've read things about having to use HP specific hardware, as other motherboards might just not even fit in my computer case.

Is that true?
What motherboards would you suggest?
 
sgtskywalker said:
It's pretty disappointing to hear..!

Do you think buying a new motherboard will cut it? And would most motherboards be compatible with my computer? I've read things about having to use HP specific hardware, as other motherboards might just not even fit in my computer case.

Is that true?
What motherboards would you suggest?
Click to expand...

2 things that I know of last time I tried this (I put an Asus board in an HP several years ago). The power/LED pins are probably going to be different. In my case, I just made sure the power switch was lined up correctly. The customer wasn't really concerned about the lights. Also, and you probably already know this, make sure you get the right form factor (Micro-ATX)
 
Also, I contacted EVGA support and he advised me to update the firmware on my video card. How do I do that? Is it like simply downloading the latest driver, or something more complicated?

Here's what he said:

Also since you do have other computers at your disposal you could try updating the firmware on this video card. You will need to rename the file to 2673_5C.zip in order to access the zip contents. Once the video card has been updated try testing on the HP computer.

Instructions on how to flash the firmware:
Extract the files to a location on disk.
Make sure no programs are running in the background, and double click update.exe.
Press "Y", then ENTER to begin the update.
DO NOT TURN OFF POWER OR RESET DURING THE UPDATE PROCESS!
After update, restart PC.
 
Uatx and Matx are the same, http://en.wikipedia.org/wiki/MicroATX, so no worries there.

Just as an example, a board like this would be great. It's got integrated graphics (if you chip supports it), and should be a close-enough chipset (H77) that you may not need to re-install Windows (no guarantees though).
http://www.newegg.com/Product/Produc...82E16813128548

The instructions you received for the video card firmware update look good to me. It is pretty much like a BIOS update from Windows, except of course it doesn't matter what computer it is in, so long as it runs.
 
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