New Ebay feedback changes ...

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ryan256

Platinum Member
Jul 22, 2005
2,514
0
71
Yeah!
So the 23 feedback I've built up over my 7+ years at ebay will now be reduced to 2 because I don't shop there regularly!
Thanks alot ebay. F U 2!!
 

Ns1

No Lifer
Jun 17, 2001
55,420
1,600
126
Originally posted by: ryan256
Yeah!
So the 23 feedback I've built up over my 7+ years at ebay will now be reduced to 2 because I don't shop there regularly!
Thanks alot ebay. F U 2!!

Well you might've been a good seller then and you might be a dbag now. Past performance isn't necessarily an indicator of future performance =P
 

jandrews

Golden Member
Aug 3, 2007
1,313
0
0
A bad seller is typically much worse than a bad buyer. I am more concerned that someone is going to sell me a piece of junk product than I am of some guy deciding he didnt want to pay for my auction and I have to relist.
 

BigJ

Lifer
Nov 18, 2001
21,330
1
81
Originally posted by: jandrews
A bad seller is typically much worse than a bad buyer. I am more concerned that someone is going to sell me a piece of junk product than I am of some guy deciding he didnt want to pay for my auction and I have to relist.

Because buyers never defraud sellers, or dispute payment, or otherwise try to screw sellers over after they receive their products, right?

As a buyer, you have much more protection. The key word for any buyer is "chargeback." As long as you pay with a credit card, you will typically be able to get some sort of resolution.
 

Ns1

No Lifer
Jun 17, 2001
55,420
1,600
126
Originally posted by: BigJ
Originally posted by: jandrews
A bad seller is typically much worse than a bad buyer. I am more concerned that someone is going to sell me a piece of junk product than I am of some guy deciding he didnt want to pay for my auction and I have to relist.

Because buyers never defraud sellers, or dispute payment, or otherwise try to screw sellers over after they receive their products, right?

As a buyer, you have much more protection. The key word for any buyer is "chargeback." As long as you pay with a credit card, you will typically be able to get some sort of resolution.

Yes, but there will ALWAYS be sellers. If there are no buyers because they don't feel safe, then everybody loses

FYI amazon already has this policy. Buyer is ALWAYS right.
 

gorcorps

aka Brandon
Jul 18, 2004
30,741
456
126
Originally posted by: Ns1
Originally posted by: ryan256
Yeah!
So the 23 feedback I've built up over my 7+ years at ebay will now be reduced to 2 because I don't shop there regularly!
Thanks alot ebay. F U 2!!

Well you might've been a good seller then and you might be a dbag now. Past performance isn't necessarily an indicator of future performance =P

But it's more comforting to know they've had 23 successful deals compared to 2. This is ridiculous and I hope enough people bitch that they change their mind. Otherwise I won't be bothering anymore.
 

GoPackGo

Diamond Member
Oct 10, 2003
6,526
605
126
Originally posted by: BigJ
Originally posted by: jandrews
A bad seller is typically much worse than a bad buyer. I am more concerned that someone is going to sell me a piece of junk product than I am of some guy deciding he didnt want to pay for my auction and I have to relist.

Because buyers never defraud sellers, or dispute payment, or otherwise try to screw sellers over after they receive their products, right?

As a buyer, you have much more protection. The key word for any buyer is "chargeback." As long as you pay with a credit card, you will typically be able to get some sort of resolution.

This opens the door huge for buyer fraud.

Ebay, Paypal and Shipping are just getting way too expensive.
 

Ns1

No Lifer
Jun 17, 2001
55,420
1,600
126
Originally posted by: gorcorps
Originally posted by: Ns1
Originally posted by: ryan256
Yeah!
So the 23 feedback I've built up over my 7+ years at ebay will now be reduced to 2 because I don't shop there regularly!
Thanks alot ebay. F U 2!!

Well you might've been a good seller then and you might be a dbag now. Past performance isn't necessarily an indicator of future performance =P

But it's more comforting to know they've had 23 successful deals compared to 2. This is ridiculous and I hope enough people bitch that they change their mind. Otherwise I won't be bothering anymore.

I agree. I haven't seen exactly how this feedback thing would pan out yet. I imagine they're copying Amazon's FB system to display fb for the last 12 months ONLY, but if you click on it it'll display fb for the last 12 months AND overall feedback
 

aphex

Moderator<br>All Things Apple
Moderator
Jul 19, 2001
38,572
2
91
The problem I see is that they are treating sellers more and more like full retail stores. In a retail store its typically a lonely buyer against a big corporation, in which case the buyer needs all the help he can in fighting a much larger entity (a.k.a. The Customer is ALWAYS right).

The problem is, many sellers on eBay aren't large corporations, they are independent people who sell things here and there. Not only do they not have the resources to always make the customer happy, but it would likely make their business terribly unprofitable and a waste of time.

Look, I am not saying that ALL sellers are good, quite the contrary. But what I disagree with is this policy to punish ALL sellers for the stupidity of a select few.
 

PingSpike

Lifer
Feb 25, 2004
21,765
615
126
Originally posted by: Nitemare
Wow, did Ebay elect a retard CEO recently or what?

Wasn't their old CEO a retard anyway?

At any rate, ebay has a virtual monopoly in the online auction business, they can and pretty much have, shat all over their buyers and sellers and continued to remain on top.
 

Ns1

No Lifer
Jun 17, 2001
55,420
1,600
126
So you know, I thought about this again due to a post on FVF, and I gotta say this is the best thing eBay has ever done.

<dons flame suit>

Here's why:
All across teh interwebs, I hear people saying "ZOMG THE FEES ARE TOO HIGH, I'M GONNA LEAVE EBAY" or "ZOMG THESE FEEDBACK CHANGES ARE RIDICULOUS, I'M GONNA LEAVE EBAY". To you, I say GTFO

If your operating margin is SO bad that you can't afford an extra 70 cents (subsidized) for items under 25 bucks, or a whopping $3 (not including lower listing fees) on items under 1k, then GTFO

I would also like to say I will end up paying LESS in fees because of discounts I will soon receive but that I don't know. Being a powerseller was all but worthless, but will now become gold. What's that? I get better search results because I'm such a good seller? Fucking FANTASTIC.

Shitty sellers will bitch and moan because they get poorer ratings, I say GTFO bitch. IMHO, all these changes are HEAVILY tilted towards the buyer. Is that a bad thing? Buyer confidence has been shaky for awhile now, with buyers flocking to other shops. If they come back because of their renewed faith in eBay, GREAT. Free gallery means everybody gets to use it so people can more easily "window shop", recourse if a buyer gets burned, AND a feedback system that's actually worthwhile for buyers.

As a seller, sure I can't neg buyers. But in my experience that has not been necessary. I'm still protected against chargebacks. I'm more protected against unpaying bidders. I have enough knowledge to hedge the risk of shitty buyers.

SO in summary, more buyers, less sellers, less fees? FUCK YES.

To the rest of you sellers bitching, GTFO.

Here are the changes to FVF, not including changes in listing fees

Old New
$25 1.3125 2.1875
$1000 33 36.3125
$5000 93 96.3125
 

Alistar7

Lifer
May 13, 2002
11,978
0
0
Originally posted by: Ns1
So you know, I thought about this again due to a post on FVF, and I gotta say this is the best thing eBay has ever done.

<dons flame suit>

Here's why:
All across teh interwebs, I hear people saying "ZOMG THE FEES ARE TOO HIGH, I'M GONNA LEAVE EBAY" or "ZOMG THESE FEEDBACK CHANGES ARE RIDICULOUS, I'M GONNA LEAVE EBAY". To you, I say GTFO

If your operating margin is SO bad that you can't afford an extra 70 cents (subsidized) for items under 25 bucks, or a whopping $3 (not including lower listing fees) on items under 1k, then GTFO

I would also like to say I will end up paying LESS in fees because of discounts I will soon receive but that I don't know. Being a powerseller was all but worthless, but will now become gold. What's that? I get better search results because I'm such a good seller? Fucking FANTASTIC.

Shitty sellers will bitch and moan because they get poorer ratings, I say GTFO bitch. IMHO, all these changes are HEAVILY tilted towards the buyer. Is that a bad thing? Buyer confidence has been shaky for awhile now, with buyers flocking to other shops. If they come back because of their renewed faith in eBay, GREAT. Free gallery means everybody gets to use it so people can more easily "window shop", recourse if a buyer gets burned, AND a feedback system that's actually worthwhile for buyers.

As a seller, sure I can't neg buyers. But in my experience that has not been necessary. I'm still protected against chargebacks. I'm more protected against unpaying bidders. I have enough knowledge to hedge the risk of shitty buyers.

SO in summary, more buyers, less sellers, less fees? FUCK YES.

To the rest of you sellers bitching, GTFO.

Don't sugar coat your post, tell us how you really feel... ;)

 

Ns1

No Lifer
Jun 17, 2001
55,420
1,600
126
Originally posted by: Alistar7
Originally posted by: Ns1
So you know, I thought about this again due to a post on FVF, and I gotta say this is the best thing eBay has ever done.

<dons flame suit>

Here's why:
All across teh interwebs, I hear people saying "ZOMG THE FEES ARE TOO HIGH, I'M GONNA LEAVE EBAY" or "ZOMG THESE FEEDBACK CHANGES ARE RIDICULOUS, I'M GONNA LEAVE EBAY". To you, I say GTFO

If your operating margin is SO bad that you can't afford an extra 70 cents (subsidized) for items under 25 bucks, or a whopping $3 (not including lower listing fees) on items under 1k, then GTFO

I would also like to say I will end up paying LESS in fees because of discounts I will soon receive but that I don't know. Being a powerseller was all but worthless, but will now become gold. What's that? I get better search results because I'm such a good seller? Fucking FANTASTIC.

Shitty sellers will bitch and moan because they get poorer ratings, I say GTFO bitch. IMHO, all these changes are HEAVILY tilted towards the buyer. Is that a bad thing? Buyer confidence has been shaky for awhile now, with buyers flocking to other shops. If they come back because of their renewed faith in eBay, GREAT. Free gallery means everybody gets to use it so people can more easily "window shop", recourse if a buyer gets burned, AND a feedback system that's actually worthwhile for buyers.

As a seller, sure I can't neg buyers. But in my experience that has not been necessary. I'm still protected against chargebacks. I'm more protected against unpaying bidders. I have enough knowledge to hedge the risk of shitty buyers.

SO in summary, more buyers, less sellers, less fees? FUCK YES.

To the rest of you sellers bitching, GTFO.

Don't sugar coat your post, tell us how you really feel... ;)


I'm all about making more money ;D
 

beat mania

Platinum Member
Jan 23, 2000
2,451
0
76
Giving neg feedback to buyer wasn't necessary because of fear of retaliatory feedback.

Example, I bought a camera, auction said battery included, but there was no battery.
Before, I wouldn't make a big stink about 2 AA batteries. Because I know if I give neg feedback, I'll get one in return.
Afterwards, you bet your ass I'm goin to give neg feedback for lying in the auction. Why not? I can get nothing but positive feedback anyway.

 

drnickriviera

Platinum Member
Jan 30, 2001
2,463
271
136
Originally posted by: dud
All ebay users just received an email describing many changes going on at the 'bay. The changes to feedback rule got my attention:



Feedback Changes:

Significant changes coming soon will increase buyer confidence and showcase good sellers.

Buyers will only be able to receive positive Feedback. WHAT?

Positive repeat customer Feedback will count and Feedback more than 12 months old won't. HUH?

Negative and neutral Feedback left by the buyer will be removed for transactions in which a buyer doesn't respond to the Unpaid Item (UPI) or if the member is suspended.




I know that many people don't trust ebay feedback (especially on many FS/FT forums). This is going to make it worse. I can't wait to see how the ebay community takes this ...

Your feedback PERCENTAGE will only be based on the past 12 months. AFAIK your number count stays the same
 

Winchester

Diamond Member
Jan 21, 2003
4,965
0
76
Why has paypal's new policies not been mentioned?

From what I read over at the eBay community forums, Paypal now automatically freezes your account for 21 days unless you have above 95% on all of your ratings when you receive money, unless you have over 100 feedback, or unless they leave positive feedback. Well with the new eBay feedback policy unless I sell 100+ items every 12 months then Paypal can freeze my account every time I sell an item. There was something about forcing people to use Paypal as well under some circumstances.

"PayPal will delay release of the payment funds to the seller until the buyer has left a positive feedback or 21 days have passed without a dispute."

I can see a lot of sellers saying they wont ship until they receive the money in their bank.


 

Ns1

No Lifer
Jun 17, 2001
55,420
1,600
126
Originally posted by: Winchester
Why has paypal's new policies not been mentioned?

From what I read over at the eBay community forums, Paypal now automatically freezes your account for 21 days unless you have above 95% on all of your ratings when you receive money, unless you have over 100 feedback, or unless they leave positive feedback. Well with the new eBay feedback policy unless I sell 100+ items every 12 months then Paypal can freeze my account every time I sell an item. There was something about forcing people to use Paypal as well under some circumstances.

"PayPal will delay release of the payment funds to the seller until the buyer has left a positive feedback or 21 days have passed without a dispute."

I can see a lot of sellers saying they wont ship until they receive the money in their bank.

Do you have a link? This was my understanding based on what I read
Safe Payments
To help ensure more buyers are protected, in some cases we'll require sellers to offer either PayPal or a merchant credit card to customers. PayPal buyer protection covers most qualified transactions up to $2000.00 USD.

Sellers will only be required to provide this safe payment option to customers in certain situations:

* For listings in riskier categories, like computers and cell phones
* If the seller has 5% or more dissatisfied customers
* If the seller has less than 100 Feedback

In a small number of cases (fewer than 5% of all payments on eBay), PayPal will hold payment funds until either the buyer has left positive Feedback or 21 days have passed without a claim.

The "release money before receiving positive feedback" sounds recockulous, because if that's the case then I wouldn't have about 3k in my bank account.

Other Thread
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Chiropteran

Diamond Member
Nov 14, 2003
9,811
110
106
Sounds to me like a lot of crying over nothing.

"Wah wah my feedback will be lower"

Yes, but it will be lower for EVERYONE. You might go from 50 to 5, but so will everyone else. And instead of buyers only buying from sellers with 50+ feedback ,they will have to lower their standards and buy from sellers with 5 positive feedback.

In the end, the loss of feedback is not really a loss, because your feedback in relation to everyone else will still be equal.
 
Oct 20, 2005
10,978
44
91
Originally posted by: Chiropteran
Sounds to me like a lot of crying over nothing.

"Wah wah my feedback will be lower"

Yes, but it will be lower for EVERYONE. You might go from 50 to 5, but so will everyone else. And instead of buyers only buying from sellers with 50+ feedback ,they will have to lower their standards and buy from sellers with 5 positive feedback.

In the end, the loss of feedback is not really a loss, because your feedback in relation to everyone else will still be equal.

I'd say that's plenty reason to "cry" over "nothing". Who wants to lower their standards when making purchases?
 

scootermaster

Platinum Member
Nov 29, 2005
2,411
0
0
No, the end of ebay was moron sellers "waiting" for me to give them good feedback, and then (and only then) giving me good feedback.

That's retarded. What they should have done is implemented some sort of system where once the item is paid for -- especially via paypal -- the seller is obligated to give good feedback to the buyer. I mean, think about how indignant you all get at a retail establishment; once you hand over the cash, you want your item NOW and you don't want to hear any BS about it, and you want good customer service and blah blah blah.

Once you pay, your part of the transaction is done. If I have a problem -- after I paid -- with a seller, and I want to express that in feedback, I shouldn't have to worry about some asshole seller tainting my feedback in retaliation.

So I have ZERO sympathy.
 

Chiropteran

Diamond Member
Nov 14, 2003
9,811
110
106
Originally posted by: Schfifty Five
I'd say that's plenty reason to "cry" over "nothing". Who wants to lower their standards when making purchases?

Well no, nobody wants to literally lower their standards, but that isn't what is going on here.

It's like reading two different reviews for two different movies, one reviewer gives the move 4/10 and says it sucks, the other says it gets 3.5/5 stars. If you want to see the better movie, you go and see the second one. If you ignore the fact that the measuring scales are different, you might think that is a worse movie, but it's not really.

Same situation. 10 "new" feedback will mean a lot more than 20 "old" feedback, so you aren't *really* lowering your standards, you are just recognizing that it's a totally different way of measuring.