New Computer Build - No Onboard Sound

[imported_jbl]

It's my first build and I need a little help. The computer has:

ASUS A8N-SLI Premium MB
AMD Athlon 64 3500+
Western Digital WD2500JS HDD (SATA II), single drive
Windows XP Home Edition, SP2

I've installed Windows XP, a dial-up modem card, the nVidia chipset drivers (except for IDE and audio), the modem driver, and Realtek AC97 audio driver version 5.10.0.5970 dated 11/22/2005. Everything seems fine except that I can't get any sound from the line out jack. AC97 is enabled in BIOS.

I've tried the audio driver on the MB support disk. It had slightly different look but still no sound, so I went back to the later version. I've tried going through the troubleshooting steps in Windows, everything looks normal.

Any ideas?

 

[montag451]

Just to check that you have disabled audio in BIOS when your pci realtek card is installed.

 

[imported_jbl]

No hope for the MB's onboard sound, eh?

Why is that? Is there a known issue here?

 

[montag451]

No not at all - just disable the BIOS sound, get back into windows, remove the AC97 driver for sound.
Reboot.
Get back into BIOS, re enable sound.
Load the sound drivers off the chipset driver CD.

Should work.

 

[SuperSilicon]

Originally posted by: montag451
No not at all - just disable the BIOS sound, get back into windows, remove the AC97 driver for sound.
Reboot.
Get back into BIOS, re enable sound.
Load the sound drivers off the chipset driver CD.

Should work.

That should work, good luck

 

[imported_jbl]

Hmmm...Followed the above procedure and still no sound. The AC97 driver is now back to Version 5.10.0.5750, dated 11/17/2004.

Any other thoughts?

 

[montag451]

Would this one work?
http://drivers.soft32.com/driver/download-REALTEK_Sound_Card_ALC850-24526.html

 

[imported_jbl]

Thanks for the suggestions, but it turned out to be a hardware problem.

I was trying to reuse the speakers from my ~7 year old Gateway computer. They aren't compatible with my new computer. The breakthrough came when I borrowed a set of headphones from my daughter's boyfriend. Bingo! Sound was fine.

In comparing the plug on the headphone with the plug on my old speakers, the speaker plug had one insulator band while the headphone jack had two bands.

A trip to the local big box electronics store later, I have great sound through my new computer speakers.

Hope this helps some other newbie down the road.

 

[montag451]

Doh -
Nice easy fix -
well done.