New Build & Problem (Will Newegg Make This Right?)

[jrphoenix]

EDIT.....

You guys can see the info below. Will newegg make this right (pay for the shipping back to them, let me buy a new case, & refund me the difference?). I have never run into this problem before with products from newegg (defective).

P.S. The new Raidmax Samurai case at newegg is beautiful but, will break your heart (especially if you're a first time builder). I'm dead in the water now


OLD POST....


Hello,

I have place all of the brass stand offs in my case and placed my motherboard over them. In order for the faceplate (jacks in the bac) to poke through, I can not screw in all of the screw (espcially those in the lower left side of the motherboard).

Would this cause me problems?

Thank you!

 

[nick1985]

you have the AN35N-Ultra dont you

dont worry about it, everything still plugs in.

 

[ScrapSilicon]

I can not screw in all of the screw (espcially those in the lower left side of the motherboard).

as looking down into case with I/O plate on your left..front panel to your right.. you saying out of 6-9 ..you'll miss one..?

 

[mechBgon]

Make sure the top-riding EMI springs are not dropping into the jacks instead of sitting on top of them. That could definitely cause it to fight back.

 

[sharq]

If you're not going to be tweaking hardware inside the case alot, and just plan to install everything and use it, you should be fine. I have a similar problem in one computer and when I was installing my pci cards I just slipped my pinky finger under the MB to prevent it from bending too much.
Another solution might be what I did for a friend. With the case we had some small plastic pieces, I didn't know what they were for, but I took a standoff, and jammed the plastic piece into it (the plastic piece was kind of like a nail, flat top). Thus, no conductivity issues, and it lets him tinker with the hardware without issues.

 

[jrphoenix]

Originally posted by: ScrapSilicon

I can not screw in all of the screw (espcially those in the lower left side of the motherboard).

as looking down into case with I/O plate on your left..front panel to your right.. you saying out of 6-9 ..you'll miss one..?

Hey,

Looking at it the way you said... the screws would be laid out like this:

1 2 3

4 5 6

7 8 9

I wouldn't be able to get 7 & 8 in and 4 is making me work up a sweat (afraid I'll break the mobo)

 

[jrphoenix]

Originally posted by: ScrapSilicon

I can not screw in all of the screw (espcially those in the lower left side of the motherboard).

as looking down into case with I/O plate on your left..front panel to your right.. you saying out of 6-9 ..you'll miss one..?

Hey,

Looking at it the way you said... the screws would be laid out like this:

1 2 3

4 5 6

7 8 9

I wouldn't be able to get 7 & 8 in and 4 is making me work up a sweat (afraid I'll break the mobo)

 

[ScrapSilicon]

Originally posted by: jrphoenix

Originally posted by: ScrapSilicon

I can not screw in all of the screw (espcially those in the lower left side of the motherboard).

as looking down into case with I/O plate on your left..front panel to your right.. you saying out of 6-9 ..you'll miss one..?

Hey,

Looking at it the way you said... the screws would be laid out like this:

1 2 3

4 5 6

7 8 9

I wouldn't be able to get 7 & 8 in and 4 is making me work up a sweat (afraid I'll break the mobo)

o the following suggestion then..

With the case we had some small plastic pieces, I didn't know what they were for, but I took a standoff, and jammed the plastic piece into it (the plastic piece was kind of like a nail, flat top). Thus, no conductivity issues, and it lets him tinker with the hardware without issues.

there are plastic standoffs that accept screws and some are just resting points..like what you described.. 6 screws is plenty..gl

 

[jrphoenix]

Originally posted by: mechBgon
Make sure the top-riding EMI springs are not dropping into the jacks instead of sitting on top of them. That could definitely cause it to fight back.

Hi MechBGon,

I made sure not to get the EMI springs in the jacks (per your guide). It just seems like the board doesn't fit as it should (either the holes for the mobo or the hole for the face plate). Per my diagram, if I screw in 7 & 8 first I would not be able to get the plugs through the face plate (off by about 2 cm or so?)

 

[jrphoenix]

Originally posted by: ScrapSilicon

Originally posted by: jrphoenix

Originally posted by: ScrapSilicon

I can not screw in all of the screw (espcially those in the lower left side of the motherboard).

as looking down into case with I/O plate on your left..front panel to your right.. you saying out of 6-9 ..you'll miss one..?

Hey,

Looking at it the way you said... the screws would be laid out like this:

1 2 3

4 5 6

7 8 9

I wouldn't be able to get 7 & 8 in and 4 is making me work up a sweat (afraid I'll break the mobo)

o the following suggestion then..

With the case we had some small plastic pieces, I didn't know what they were for, but I took a standoff, and jammed the plastic piece into it (the plastic piece was kind of like a nail, flat top). Thus, no conductivity issues, and it lets him tinker with the hardware without issues.

there are plastic standoffs that accept screws and some are just resting points..like what you described.. 6 screws is plenty..gl

Is there anyway to tell which ones should have screws? Do you think I should just screw in the ones I could like I had them before and leave the lower left (at worst 4, 7, & 8) open?

 

[ScrapSilicon]

Originally posted by: jrphoenix

Originally posted by: ScrapSilicon

Originally posted by: jrphoenix

Originally posted by: ScrapSilicon

I can not screw in all of the screw (espcially those in the lower left side of the motherboard).

as looking down into case with I/O plate on your left..front panel to your right.. you saying out of 6-9 ..you'll miss one..?

Hey,

Looking at it the way you said... the screws would be laid out like this:

1 2 3

4 5 6

7 8 9

I wouldn't be able to get 7 & 8 in and 4 is making me work up a sweat (afraid I'll break the mobo)

o the following suggestion then..

With the case we had some small plastic pieces, I didn't know what they were for, but I took a standoff, and jammed the plastic piece into it (the plastic piece was kind of like a nail, flat top). Thus, no conductivity issues, and it lets him tinker with the hardware without issues.

there are plastic standoffs that accept screws and some are just resting points..like what you described.. 6 screws is plenty..gl

Is there anyway to tell which ones should have screws? Do you think I should just screw in the ones I could like I had them before and leave the lower left (at worst 4, 7, & 8) open?

is the mobo a an35n ultra..? please link to this mobo if you would..tia your proposed screwed points are ok but the other non-screwed points should get support..I've even glued felt onto regular brass standoffs to get that support as 98% of the time the mobo stays put..

 

[mechBgon]

Something's wrong here. Unless the case is made improperly, you should be able to put in all the screws and still have it line up.

Let me take a stab in the dark here... your board comes with a spring-edged I/O shield like the one depicted in the second-to-last photo here, correct? Dumb questions 1 & 2:

1) is it fully pressed into its rectangular hole?

2) did you press it in from the inside of the case (correct) or from the outside of the case (incorrect)? It should look like that last photo, look closely at the edges.

 

[jrphoenix]

Here is the mobo I'm using: Gigabyte NF3-250

If you would like to see a complete list of my build (missing video card): Previous Post

 

[ScrapSilicon]

Originally posted by: mechBgon
Something's wrong here. Unless the case is made improperly, you should be able to put in all the screws and still have it line up.

Let me take a stab in the dark here... your board comes with a spring-edged I/O shield like the one depicted in the second-to-last photo here, correct? Dumb questions 1 & 2:

1) is it fully pressed into its rectangular hole?

2) did you press it in from the inside of the case (correct) or from the outside of the case (incorrect)? It should look like that last photo, look closely at the edges.

his problem lies with the case .. is this ..

N/A,7/15/2004 11:10:59 PM
Absolutely beautiful case but the motherboard mounting screws are off almost 1/8" making it impossible to use any other I/O Sheild but the one supplied. The supplied I/O Sheild will not work with man... See complete review>
Absolutely beautiful case but the motherboard mounting screws are off almost 1/8" making it impossible to use any other I/O Sheild but the one supplied. The supplied I/O Sheild will not work with many of the motherboards on the market today. Be advised that you may have to leave the I/O Sheild off to get the motherboard to line up. Alignment problem also effects installation of AGP and PCI cards.

you..jrphoenix
?

 

[mechBgon]

Ugh, so the case probably is made incorrectly Well... if he wants that case for the appearance, I guess he's got a decision to make.

Nice catch ScrapSilicon

 

[jrphoenix]

Originally posted by: mechBgon
Something's wrong here. Unless the case is made improperly, you should be able to put in all the screws and still have it line up.

Let me take a stab in the dark here... your board comes with a spring-edged I/O shield like the one depicted in the second-to-last photo here, correct? Dumb questions 1 & 2:

1) is it fully pressed into its rectangular hole?

2) did you press it in from the inside of the case (correct) or from the outside of the case (incorrect)? It should look like that last photo, look closely at the edges.

Yes, the faceplate that came with the mobo is like the one in the 2nd to the last picture. I was screwing it in with the emi contacts not in the jacks.

1. I look to be fully in?

2. I think I did it right? I removed it and put it back in.

It seems like the maker of the case may have made the holes a little off? or put the face plate hole off?

 

[jrphoenix]

Originally posted by: ScrapSilicon

Originally posted by: mechBgon
Something's wrong here. Unless the case is made improperly, you should be able to put in all the screws and still have it line up.

Let me take a stab in the dark here... your board comes with a spring-edged I/O shield like the one depicted in the second-to-last photo here, correct? Dumb questions 1 & 2:

1) is it fully pressed into its rectangular hole?

2) did you press it in from the inside of the case (correct) or from the outside of the case (incorrect)? It should look like that last photo, look closely at the edges.

his problem lies with the case .. is this ..

N/A,7/15/2004 11:10:59 PM
Absolutely beautiful case but the motherboard mounting screws are off almost 1/8" making it impossible to use any other I/O Sheild but the one supplied. The supplied I/O Sheild will not work with man... See complete review>
Absolutely beautiful case but the motherboard mounting screws are off almost 1/8" making it impossible to use any other I/O Sheild but the one supplied. The supplied I/O Sheild will not work with many of the motherboards on the market today. Be advised that you may have to leave the I/O Sheild off to get the motherboard to line up. Alignment problem also effects installation of AGP and PCI cards.

you..jrphoenix
?

OMG...... that's it, hit the nail on the head Maybe I will RMA the case? Would it work without the face plate or would you try to "mod" the face plate to fit?

This sux

 

[jrphoenix]

Where did you guys find that issue with the case? Was this an article in the forums? Maybe I should send the case back and start when I get a new case

That's what you get for going with looks over functionality.

 

[ScrapSilicon]

Originally posted by: jrphoenix
Where did you guys find that issue with the case? Was this an article in the forums? Maybe I should send the case back and start when I get a new case

That's what you get for going with looks over functionality.

is posted on newegg's site..til they edit it away probably..

Originally posted by: mechBgon
Ugh, so the case probably is made incorrectly Well... if he wants that case for the appearance, I guess he's got a decision to make.

Nice catch ScrapSilicon

yes ..he does have a decision to make but..

Be advised that you may have to leave the I/O Sheild off to get the motherboard to line up. Alignment problem also effects installation of AGP and PCI cards.

the I/O shield can be either left off or one made but the card aligning problem is a bit much to swallow..very expensive that case is ..

 

[jrphoenix]

Do you guys think I should:

1. Buy a new case (would newegg overnite me a new one for selling me a defective product?)... Do you think this one would be OK: Raidmax

2. Leave the faceplate off, will this hurt anything?

3. Drill new holes??? Can someone do this for me? I live in central Florida now

 

[jrphoenix]

bump for change in subject...

 

[John]

Originally posted by: jrphoenix
EDIT....Will newegg make this right (pay for the shipping back to them, let me buy a new case, & refund me the difference?). I have never run into this problem before with products from newegg (defective).

Who pays for shipping a defective item back to Newegg.com?
The customer is solely responsible for shipping any returned product to Newegg.com.

Similar to a walk-in store, Wal-Mart will not send a driver or courier to your house to pick up a defective item you bought in their store. They will not reimburse you for your time and gas money spent to drive back to the store either. However, Newegg.com will use every good measure we have to ensure that you will be able to get the item replaced promptly with as little hassle as possible.

 

[ScrapSilicon]

Originally posted by: jrphoenix
Do you guys think I should:

1. Buy a new case (would newegg overnite me a new one for selling me a defective product?)... Do you think this one would be OK: Raidmax

alright..here is what you should do..forget the I/O shield for the moment...

P.S. The new Raidmax Samurai case at newegg is beautiful but, will break your heart (especially if you're a first time builder). I'm dead in the water now

..you have your standoffs where they need to be..check the mobo's alignment with said standoffs..then screw down said mobo..you are wanting to check the add-in card alignment(if there is any..) ..pretty much any pci card ..

2. Leave the faceplate off, will this hurt anything?

no..it will be ok as long as you don't jiggle/.joggle you stuffs around constantly..

3. Drill new holes??? Can someone do this for me? I live in central Florida now

my living in NE FL(Jax) doesn't help you much..

 

[jrphoenix]

Originally posted by: ScrapSilicon

Originally posted by: jrphoenix
Do you guys think I should:

1. Buy a new case (would newegg overnite me a new one for selling me a defective product?)... Do you think this one would be OK: Raidmax

alright..here is what you should do..forget the I/O shield for the moment...

P.S. The new Raidmax Samurai case at newegg is beautiful but, will break your heart (especially if you're a first time builder). I'm dead in the water now

..you have your standoffs where they need to be..check the mobo's alignment with said standoffs..then screw down said mobo..you are wanting to check the add-in card alignment(if there is any..) ..pretty much any pci card ..

2. Leave the faceplate off, will this hurt anything?

no..it will be ok as long as you don't jiggle/.joggle you stuffs around constantly..

3. Drill new holes??? Can someone do this for me? I live in central Florida now

my living in NE FL(Jax) doesn't help you much..

Hello Scrap Silicon,

I took off the input output shield and put the motherboard in just fine. I could have lived with that. Unfortunately the holes are still not aligned right. The PCI & AGP slots don't line up with the output jacks for the cards

I was frustrated and took a break yesterday. Today I packed up the case to send back to newegg Pretty case, but a design flaw (brand new case, right off the boat from China).

Thank to you and MechBGon for all of your help!

 

[ScrapSilicon]

Originally posted by: jrphoenix

Originally posted by: ScrapSilicon

Originally posted by: jrphoenix
Do you guys think I should:

1. Buy a new case (would newegg overnite me a new one for selling me a defective product?)... Do you think this one would be OK: Raidmax

alright..here is what you should do..forget the I/O shield for the moment...

P.S. The new Raidmax Samurai case at newegg is beautiful but, will break your heart (especially if you're a first time builder). I'm dead in the water now

..you have your standoffs where they need to be..check the mobo's alignment with said standoffs..then screw down said mobo..you are wanting to check the add-in card alignment(if there is any..) ..pretty much any pci card ..

2. Leave the faceplate off, will this hurt anything?

no..it will be ok as long as you don't jiggle/.joggle you stuffs around constantly..

3. Drill new holes??? Can someone do this for me? I live in central Florida now

my living in NE FL(Jax) doesn't help you much..

Hello Scrap Silicon,

I took off the input output shield and put the motherboard in just fine. I could have lived with that. Unfortunately the holes are still not aligned right. The PCI & AGP slots don't line up with the output jacks for the cards

I was frustrated and took a break yesterday. Today I packed up the case to send back to newegg Pretty case, but a design flaw (brand new case, right off the boat from China).

Thank to you and MechBGon for all of your help!

you are welcome..don't forget..call Newegg's customer service on this..be polite and explain yourself clearly on this issue..gl