Originally posted by: darkswordsman17
Originally posted by: spunkz
Originally posted by: Noobtastic
Oh yeah, about the honoring gift cards - that has happened to me at Walmart too. A normal store that is operated with common sense would pass the demanding customer. Sandbagging him with bulls**t and wasting hourly pay to bicker with a loyal customer is not only stupid, but disrespectful and just plain mean. I remember a $60 gift card was 10 dollars short for the item I was buying. I told them I didn't have any money on me, and they waived me by. A 10 dollar loss to buy a life-supporting customer is certainly worth it. Jerking people because you have an overwhelming fan base is not away to win friends and influence people, and certainly not away to gain media support.
no offense, but why do you deserve $10 for being a retard and not knowing how much your item costs before you buy it?
there is absolutely no reason to pick a fight with someone who doesn't feel like giving you $10 for free. if they do, great, but if not, gtfo
So, let me get this straight, it happened something like this (?):
"Oh, hey I have a gift card, but its not enough," (sad puppy dog face).
"Sorry, we can't do that."
"But, I really want it!" (starts to throw temper tantrum)
"Oh, that's ok, we don't care that we're giving you $10 free dollars for no reason other than to be nice, because we want to be friends with you!"
I like when you mention winning friends as though any company is out to do that. Bottom line, every company that has its own perseverance at in mind is out to screw you as much as possible. Sure, some try to sugar coat it and act like they're not, but you're just being naive if you believe they're not doing the same thing.
I adhere to the customer is right philosophy, but what you're saying is just plain stupid. Why do you think so many stores (even good ones) have had to make significant changes to their return policies? Because there's way too many customers out to take advantage of companies. If a company started doing what you said they would be inundated with people taking advantage of it (for proof check out a popular Deal forum, known around here as chubby wallet).