In the past two weeks, ,I have repaired one computer where the capacitors were bulging and the cooling fan on the radeon video card stopped spinning. I had to change both components but the other three computers had software problems. Even if I tell the other neighbor or friend to buy a dell, 80% of the time most likely it is going to be viruses, worms, spyware or other related software problems that Dell won't touch or able to support.
Oh well...