I'm using an external USB DVD burner (generic no-name) which came with Nero 7.5 Express software. It's worked fine on other cd and DVD burning ventures but currently I'm trying to burn a very small data disk and it keeps getting about halfway through, freezing up, then failing with a "Device not available" error. If I try doing the exact same thing with a CD it works but it won't work with a DVD.
I did try to upgrade my Nero software to the slightly newer version but after it downloaded the updates it said the old software had to be removed, then the new software would be installed, and instead it just uninstalled the old software and did nothing. The disks are good, DMA is on, I tried burning slow or fast, here is the log. Any ideas? thanks in advance.
Windows XP 5.1
IA32
WinAspi: -
ahead WinASPI: File 'C:\Program Files\Nero\Nero 7\Core\Wnaspi32.dll': Ver=2.0.1.74, size=164112 bytes, created 11/2/2004 12:54:32 PM
NT-SPTI used
Nero Version: 7.5.13.1
Internal Version: 7, 5, 13, 1
(Nero Express)
Recorder: <DVDRW 20X20X12X> Version: 6A31 - HA 1 TA 1 - 7.5.13.1
Adapter driver: <USB 2.0> HA 1
Drive buffer : 2048kB
Bus Type : via Inquiry data (1) -> ATAPI, detected: ?
Connected to MMC as unknown drive with class-nr : 1
Drive is autodetected - recorder class: Std. MMC recorder
CD-ROM: <DVDRW 20X20X12X >Version: 6A31 - HA 1 TA 1 - 7.5.13.1
Adapter driver: <USB 2.0> HA 1
=== Scsi-Device-Map ===
CdRomPeripheral : LITE-ON LTR-48327S atapi Port 0 ID 0 DMA: On
DiskPeripheral : WDC WD800JD-60JRC0 atapi Port 1 ID 0 DMA: On
=== CDRom-Device-Map ===
LITE-ON LTR-48327S D: CDRom0
DVDRW 20X20X12X F: CDRom1
=======================
AutoRun : 1
Excluded drive IDs:
WriteBufferSize: 83886080 (0) Byte
BUFE : 0
Physical memory : 1022MB (1046972kB)
Free physical memory: 404MB (414560kB)
Memory in use : 60 %
Uncached PFiles: 0x0
Use Inquiry : 1
Global Bus Type: default (0)
Check supported media : Disabled (0)
30.8.2007
ISO compilation
10:59:13 AM #1 Text 0 File SCSIPTICommands.cpp, Line 411
LockMCN - completed sucessfully for IOCTL_STORAGE_MCN_CONTROL
10:59:13 AM #2 Text 0 File Isodoc.cpp, Line 6517
Iso document burn settings
------------------------------------------
Determine maximum speed : FALSE
Simulate : FALSE
Write : TRUE
Finalize CD : TRUE
Multisession : FALSE
Burning mode : DAO
Mode : 1
ISO Level : 1 (Max. of 11 = 8 + 3 char)
Character set : ISO 9660
Joliet : TRUE
Allow pathdepth more than 8 directories : TRUE
Allow more than 255 characters in path : TRUE
Write ISO9660 ;1 file extensions : TRUE
10:59:13 AM #3 ISO9660GEN -11 File Geniso.cpp, Line 3332
First writeable address = 0 (0x00000000)
10:59:13 AM #4 Text 0 File Burncd.cpp, Line 3467
Turn on Disc-At-Once, using DVD media
10:59:14 AM #5 Text 0 File DlgWaitCD.cpp, Line 306
Last possible write address on media: 2298495 (510:46.45, 4489MB)
Last address to be written: 180927 ( 40:12.27, 353MB)
10:59:14 AM #6 Text 0 File DlgWaitCD.cpp, Line 318
Write in overburning mode: NO (enabled: CD)
10:59:14 AM #7 Text 0 File DlgWaitCD.cpp, Line 2929
Recorder: DVDRW 20X20X12X, Media type: DVD-R
Disc Manufacturer: RITEKF - 1
Disc Application Code: 64, Disc Physical Code: 193
10:59:14 AM #8 Text 0 File DlgWaitCD.cpp, Line 490
>>> Protocol of DlgWaitCD activities: <<<
=========================================
10:59:14 AM #9 Text 0 File ThreadedTransferInterface.cpp, Line 792
Setup items (after recorder preparation)
0: TRM_DATA_MODE1 ()
2 indices, index0 (150) not provided
original disc pos #0 + 180928 (180928) = #180928/40:12.28
relocatable, disc pos for caching/writing not required/ required
-> TRM_DATA_MODE1, 2048, config 0, wanted index0 0 blocks, length 180928 blocks [F: DVDRW 20X20X12X]
--------------------------------------------------------------
10:59:14 AM #10 Text 0 File ThreadedTransferInterface.cpp, Line 995
Prepare [F: DVDRW 20X20X12X] for write in CUE-sheet-DAO
DAO infos:
==========
MCN: ""
TOCType: 0x00; Session Closed, disc fixated
Tracks 1 to 1: Idx 0 Idx 1 Next Trk
1: TRM_DATA_MODE1, 2048/0x00, FilePos 0 0 370540544, ISRC ""
DAO layout:
===========
___Start_|____Track_|_Idx_|_CtrlAdr_|_____Size_|______NWA_|_RecDep__________
0 | lead-in | 0 | 0x41 | 0 | 0 | 0x00
0 | 1 | 0 | 0x41 | 180928 | 0 | 0x00
0 | 1 | 1 | 0x41 | 180928 | 0 | 0x00
180928 | lead-out | 1 | 0x41 | 0 | 0 | 0x00
10:59:14 AM #11 Text 0 File SCSIPTICommands.cpp, Line 209
SPTILockVolume - completed successfully for FCTL_LOCK_VOLUME
10:59:14 AM #12 Phase 24 File dlgbrnst.cpp, Line 1760
Caching of files started
10:59:14 AM #13 Text 0 File Burncd.cpp, Line 4351
Cache writing successful.
10:59:14 AM #14 Phase 25 File dlgbrnst.cpp, Line 1760
Caching of files completed
10:59:14 AM #15 Phase 36 File dlgbrnst.cpp, Line 1760
Burn process started at 16x (22,160 KB/s)
10:59:14 AM #16 Text 0 File ThreadedTransferInterface.cpp, Line 2712
Verifying disc position of item 0 (relocatable, disc pos, no patch infos, orig at #0): write at #0
10:59:14 AM #17 Text 0 File DVDR.cpp, Line 3092
Recording mode: Sequential Recording Mode
10:59:14 AM #18 Text 0 File DVDR.cpp, Line 3248
Start write address at LBA 0
DVD high compatibility mode: Yes
10:59:14 AM #19 Text 0 File Cdrdrv.cpp, Line 9261
---- DVD Structure: Physical Format Information (00h) ----
Media Type: 0, Layer: 0, Address: 0 (0 h), AGID: 0; Length: 2050
Book Type: DVD-R (2), Part Version: 2.0x (5), Extended Part Version: 2.1 (33)
Disc Size: 120 mm, Maximum Rate: <not specified> (F h)
Number of Layers: 1, Track Path: Parallel Track Path (PTP), Layer Type: recordable
Linear Density: 0,267 um/bit, Track Density: 0,74 um/track
Starting Physical Sector Number of Data Area: 30000 h (DVD-ROM, DVD-R/-RW, DVD+R/+RW)
End Physical Sector Number of Data Area: 26127F h
End Sector Number in Layer 0: 0 h (LBN: FFFD0000 h, 4193920 MB)
Data in Burst Cutting Area (BCA) does not exist
Start sector number of the current Border-Out: 0 h
Start sector number of the next Border-In: 0 h
Media Specific [16..63]:
00 60 00 10 20 30 40 50 - 00 00 00 21 00 00 00 00 .`...0@P...!....
00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................
00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................
10:59:46 AM #20 Text 0 File Cdrdrv.cpp, Line 1311
10:59:46.144 - F: DVDRW 20X20X12X : Queue again later
10:59:47 AM #21 SPTI -600 File SCSIPassThrough.cpp, Line 179
CdRom1: SCSIStatus(x00) WinError(121) NeroError(-600)
Sense Key: 0x00 (KEY_NO_SENSE)
Sense Code: 0x00
Sense Qual: 0x00
CDB Data: 0x2A 00 00 00 00 20 00 00 20 00 00 00
Sense Area: 0x00 00 00 00 00 00 00 00 00 00 00 00 00
Buffer x22040080: Len x10000
0xC0 67 71 B1 57 B3 F1 74 53 26 74 45 60 9D F5 40
0x44 44 A4 7E DB 9D 2D 45 E5 B6 E6 D4 1F 6F 32 9D
0xD4 4D 67 D3 7A 7A A6 E7 D8 B8 A0 2A 3A 67 CE AB
10:59:47 AM #22 CDR -600 File Writer.cpp, Line 299
Device not available
F: DVDRW 20X20X12X
10:59:47 AM #23 Text 0 File DVDR.cpp, Line 3468
EndDAO: Last written address was 31
11:01:53 AM #24 Phase 38 File dlgbrnst.cpp, Line 1760
Burn process failed at 16x (22,160 KB/s)
11:01:54 AM #25 Text 0 File SCSIPTICommands.cpp, Line 254
SPTIDismountVolume - completed successfully for FSCTL_DISMOUNT_VOLUME
11:02:00 AM #26 Text 0 File Cdrdrv.cpp, Line 10538
DriveLocker: UnLockVolume completed
11:02:00 AM #27 Text 0 File SCSIPTICommands.cpp, Line 411
UnLockMCN - completed sucessfully for IOCTL_STORAGE_MCN_CONTROL
Existing drivers:
File 'Drivers\ADPU160M.SYS': Ver=v3.60a (Lab01_N(johnstra).010529-2218), size=101888 bytes, created 8/17/2001 12:07:32 PM
Registry Keys:
HKLM\Software\Microsoft\Windows NT\CurrentVersion\WinLogon\AllocateCDROMs : 0 (Security Option)
I did try to upgrade my Nero software to the slightly newer version but after it downloaded the updates it said the old software had to be removed, then the new software would be installed, and instead it just uninstalled the old software and did nothing. The disks are good, DMA is on, I tried burning slow or fast, here is the log. Any ideas? thanks in advance.
Windows XP 5.1
IA32
WinAspi: -
ahead WinASPI: File 'C:\Program Files\Nero\Nero 7\Core\Wnaspi32.dll': Ver=2.0.1.74, size=164112 bytes, created 11/2/2004 12:54:32 PM
NT-SPTI used
Nero Version: 7.5.13.1
Internal Version: 7, 5, 13, 1
(Nero Express)
Recorder: <DVDRW 20X20X12X> Version: 6A31 - HA 1 TA 1 - 7.5.13.1
Adapter driver: <USB 2.0> HA 1
Drive buffer : 2048kB
Bus Type : via Inquiry data (1) -> ATAPI, detected: ?
Connected to MMC as unknown drive with class-nr : 1
Drive is autodetected - recorder class: Std. MMC recorder
CD-ROM: <DVDRW 20X20X12X >Version: 6A31 - HA 1 TA 1 - 7.5.13.1
Adapter driver: <USB 2.0> HA 1
=== Scsi-Device-Map ===
CdRomPeripheral : LITE-ON LTR-48327S atapi Port 0 ID 0 DMA: On
DiskPeripheral : WDC WD800JD-60JRC0 atapi Port 1 ID 0 DMA: On
=== CDRom-Device-Map ===
LITE-ON LTR-48327S D: CDRom0
DVDRW 20X20X12X F: CDRom1
=======================
AutoRun : 1
Excluded drive IDs:
WriteBufferSize: 83886080 (0) Byte
BUFE : 0
Physical memory : 1022MB (1046972kB)
Free physical memory: 404MB (414560kB)
Memory in use : 60 %
Uncached PFiles: 0x0
Use Inquiry : 1
Global Bus Type: default (0)
Check supported media : Disabled (0)
30.8.2007
ISO compilation
10:59:13 AM #1 Text 0 File SCSIPTICommands.cpp, Line 411
LockMCN - completed sucessfully for IOCTL_STORAGE_MCN_CONTROL
10:59:13 AM #2 Text 0 File Isodoc.cpp, Line 6517
Iso document burn settings
------------------------------------------
Determine maximum speed : FALSE
Simulate : FALSE
Write : TRUE
Finalize CD : TRUE
Multisession : FALSE
Burning mode : DAO
Mode : 1
ISO Level : 1 (Max. of 11 = 8 + 3 char)
Character set : ISO 9660
Joliet : TRUE
Allow pathdepth more than 8 directories : TRUE
Allow more than 255 characters in path : TRUE
Write ISO9660 ;1 file extensions : TRUE
10:59:13 AM #3 ISO9660GEN -11 File Geniso.cpp, Line 3332
First writeable address = 0 (0x00000000)
10:59:13 AM #4 Text 0 File Burncd.cpp, Line 3467
Turn on Disc-At-Once, using DVD media
10:59:14 AM #5 Text 0 File DlgWaitCD.cpp, Line 306
Last possible write address on media: 2298495 (510:46.45, 4489MB)
Last address to be written: 180927 ( 40:12.27, 353MB)
10:59:14 AM #6 Text 0 File DlgWaitCD.cpp, Line 318
Write in overburning mode: NO (enabled: CD)
10:59:14 AM #7 Text 0 File DlgWaitCD.cpp, Line 2929
Recorder: DVDRW 20X20X12X, Media type: DVD-R
Disc Manufacturer: RITEKF - 1
Disc Application Code: 64, Disc Physical Code: 193
10:59:14 AM #8 Text 0 File DlgWaitCD.cpp, Line 490
>>> Protocol of DlgWaitCD activities: <<<
=========================================
10:59:14 AM #9 Text 0 File ThreadedTransferInterface.cpp, Line 792
Setup items (after recorder preparation)
0: TRM_DATA_MODE1 ()
2 indices, index0 (150) not provided
original disc pos #0 + 180928 (180928) = #180928/40:12.28
relocatable, disc pos for caching/writing not required/ required
-> TRM_DATA_MODE1, 2048, config 0, wanted index0 0 blocks, length 180928 blocks [F: DVDRW 20X20X12X]
--------------------------------------------------------------
10:59:14 AM #10 Text 0 File ThreadedTransferInterface.cpp, Line 995
Prepare [F: DVDRW 20X20X12X] for write in CUE-sheet-DAO
DAO infos:
==========
MCN: ""
TOCType: 0x00; Session Closed, disc fixated
Tracks 1 to 1: Idx 0 Idx 1 Next Trk
1: TRM_DATA_MODE1, 2048/0x00, FilePos 0 0 370540544, ISRC ""
DAO layout:
===========
___Start_|____Track_|_Idx_|_CtrlAdr_|_____Size_|______NWA_|_RecDep__________
0 | lead-in | 0 | 0x41 | 0 | 0 | 0x00
0 | 1 | 0 | 0x41 | 180928 | 0 | 0x00
0 | 1 | 1 | 0x41 | 180928 | 0 | 0x00
180928 | lead-out | 1 | 0x41 | 0 | 0 | 0x00
10:59:14 AM #11 Text 0 File SCSIPTICommands.cpp, Line 209
SPTILockVolume - completed successfully for FCTL_LOCK_VOLUME
10:59:14 AM #12 Phase 24 File dlgbrnst.cpp, Line 1760
Caching of files started
10:59:14 AM #13 Text 0 File Burncd.cpp, Line 4351
Cache writing successful.
10:59:14 AM #14 Phase 25 File dlgbrnst.cpp, Line 1760
Caching of files completed
10:59:14 AM #15 Phase 36 File dlgbrnst.cpp, Line 1760
Burn process started at 16x (22,160 KB/s)
10:59:14 AM #16 Text 0 File ThreadedTransferInterface.cpp, Line 2712
Verifying disc position of item 0 (relocatable, disc pos, no patch infos, orig at #0): write at #0
10:59:14 AM #17 Text 0 File DVDR.cpp, Line 3092
Recording mode: Sequential Recording Mode
10:59:14 AM #18 Text 0 File DVDR.cpp, Line 3248
Start write address at LBA 0
DVD high compatibility mode: Yes
10:59:14 AM #19 Text 0 File Cdrdrv.cpp, Line 9261
---- DVD Structure: Physical Format Information (00h) ----
Media Type: 0, Layer: 0, Address: 0 (0 h), AGID: 0; Length: 2050
Book Type: DVD-R (2), Part Version: 2.0x (5), Extended Part Version: 2.1 (33)
Disc Size: 120 mm, Maximum Rate: <not specified> (F h)
Number of Layers: 1, Track Path: Parallel Track Path (PTP), Layer Type: recordable
Linear Density: 0,267 um/bit, Track Density: 0,74 um/track
Starting Physical Sector Number of Data Area: 30000 h (DVD-ROM, DVD-R/-RW, DVD+R/+RW)
End Physical Sector Number of Data Area: 26127F h
End Sector Number in Layer 0: 0 h (LBN: FFFD0000 h, 4193920 MB)
Data in Burst Cutting Area (BCA) does not exist
Start sector number of the current Border-Out: 0 h
Start sector number of the next Border-In: 0 h
Media Specific [16..63]:
00 60 00 10 20 30 40 50 - 00 00 00 21 00 00 00 00 .`...0@P...!....
00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................
00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................
10:59:46 AM #20 Text 0 File Cdrdrv.cpp, Line 1311
10:59:46.144 - F: DVDRW 20X20X12X : Queue again later
10:59:47 AM #21 SPTI -600 File SCSIPassThrough.cpp, Line 179
CdRom1: SCSIStatus(x00) WinError(121) NeroError(-600)
Sense Key: 0x00 (KEY_NO_SENSE)
Sense Code: 0x00
Sense Qual: 0x00
CDB Data: 0x2A 00 00 00 00 20 00 00 20 00 00 00
Sense Area: 0x00 00 00 00 00 00 00 00 00 00 00 00 00
Buffer x22040080: Len x10000
0xC0 67 71 B1 57 B3 F1 74 53 26 74 45 60 9D F5 40
0x44 44 A4 7E DB 9D 2D 45 E5 B6 E6 D4 1F 6F 32 9D
0xD4 4D 67 D3 7A 7A A6 E7 D8 B8 A0 2A 3A 67 CE AB
10:59:47 AM #22 CDR -600 File Writer.cpp, Line 299
Device not available
F: DVDRW 20X20X12X
10:59:47 AM #23 Text 0 File DVDR.cpp, Line 3468
EndDAO: Last written address was 31
11:01:53 AM #24 Phase 38 File dlgbrnst.cpp, Line 1760
Burn process failed at 16x (22,160 KB/s)
11:01:54 AM #25 Text 0 File SCSIPTICommands.cpp, Line 254
SPTIDismountVolume - completed successfully for FSCTL_DISMOUNT_VOLUME
11:02:00 AM #26 Text 0 File Cdrdrv.cpp, Line 10538
DriveLocker: UnLockVolume completed
11:02:00 AM #27 Text 0 File SCSIPTICommands.cpp, Line 411
UnLockMCN - completed sucessfully for IOCTL_STORAGE_MCN_CONTROL
Existing drivers:
File 'Drivers\ADPU160M.SYS': Ver=v3.60a (Lab01_N(johnstra).010529-2218), size=101888 bytes, created 8/17/2001 12:07:32 PM
Registry Keys:
HKLM\Software\Microsoft\Windows NT\CurrentVersion\WinLogon\AllocateCDROMs : 0 (Security Option)