Well, my honest opinion is that the screen is not bad at all. I have been using it for 3 weeks now, and it hasn't caused me any problems. I abuse my phones with passion (I drop them, put them in the same pocket as my keys, play throw-and-catch with friends, etc.) and this phone has been holding up pretty good. I have been a royal Nokia user all my life, and still have 2 Nokias (one of which I use for international, the other one for private stuff) and Samsung has kept up with them pretty good. To respond to a post in another forum, I have counted the number of all cell phones I have gone through in the past 11-12 years and it is over 60

I understand your worries about the screen, as it looks vulnerable, but the dust issue has not been a problem for me. Maybe not all T809s have it? I would assume it would have been a problem for me if it was a regular issue as I am a truly outdoors person, but its been great so far. One great thing about this phone is the brightness of the screen, its very bright, easy on the eyes and no trouble seeing it under sunlight. One issue I must warn you about is the battery life. Its not as long as my Nokias but no other phone is either. I have the bluetooth on 24/7 on my T809 and talk extensively through the day, so I need to charge it every other day. I predict an average of once every 3 days for the normal user who (still) keeps the bluetooth on. If you keep bluetooth off when you don't use it, it will probably last you at least 5-6 days.