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Need suggestions on a good online remote support.

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I

isekii

Lifer
What are some good ones ?

Need it for grandma that needs her computer cleaned out of malware, etc..

I don't want to be the one doing the cleanup. Looking for an online vendor that's good/reasonable.
I don't want to recommend staples/geeksquad.
 
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I dont want to be the one doing the support 🙂 Looking for outside vendor.
It's not my grandma either, it's a friend's grandmother
 
A lot of the vendors I have been working with use Webex. No idea the cost but it seems to get the job done.

I've used Go To Assist before and have generally liked it. Never really ran into issues when it wouldn't work and you can email a link to start the remote session or give them the website + code (Never been offered an email link with Webex). The email was nice - assuming they could get into their email - as it makes it relativley painless to start the session
 
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