Need some suggestions for Task Tracking software

[Homerboy]

Basically looking for something to keep our in-house projects tracked and updated.

Our IS department often gets projects or requests from other departments in the firm (often client driven) were we need to track who requested, the reason for the request, progress notes, due date etc.

I guess I could write something myself, but to be honest I don't feel like it and it just seems there has to be free (or cheap) alternatives out there already that are way better than anything I'd waste my time on trying to emulate.

Thoughts? Suggestions?

Thanks in advance.

 

[cabri]

RALLY
http://en.wikipedia.org/wiki/Rally_Software
http://www.rallydev.com/


JIRA
https://www.atlassian.com/software/jira/agile

 

[Train]

Have had success with both Jira and Redmine

Jira seems more software dev focused.

Redmine, while not nearly as popular, is simple and IMO, brain dead simple to customize (adding your own data points to track, etc)

If you want to go even simpler, maybe take a look at Trello. I use it as sort of a kanban board for some personal todo lists.

 

[purbeast0]

been using jira for a couple years now on different projects. i love it. it is definitely more software development focused (agile specifically with plugins), but you can also use it track "issues" in general but it might be overkill.

 

[Markbnj]

Another +1 for Jira.

 

[rmacklyn]

Replicon is the tool that I have been using for the task management. The tool along with the task management also manage the goals, prioritization, project management and many other business management to streamline the process with. Time tracking is also an integral part of the tool.

 

[Homerboy]

Hmmm I think a lot of these are overkill.

 

[cabri]

Hmmm I think a lot of these are overkill.

One does not need to utilize the full capacity of any tool.

For any tool, select the pieces that will support the requirements that you have.

All that are mentioned, have the pieces that you have identified, work via a browser and are not expensive.

 

[smackababy]

Realistically, with your basic requirements, and life cycle management tool will work and very likely have way more features than you need.

 

[irishScott]

Hmmm I think a lot of these are overkill.

And pretty much any programming language is overkill for printing "hello world". Still a valid project.

 

[Cogman]

We use jira in my company for development. Works pretty awesomely.

 

[Train]

Hmmm I think a lot of these are overkill.

Then go with a simple SaaS solution. BaseCamp or Trello

 

[ringtail]

We've tried using a few different bug tracker programs to track business project action items, and settled on using Redmine for years, then moved to the Chiliproject fork off Redmine for a couple years.

One nice thing about both those is, they're easy to adapt to tracking business tasks instead of being mainly for software development projects. The thing is, they use Ruby which is beautiful on Linux, and does work although frankly is a PITA in a Windows environment.

I'll try Ralley now.

TRAIN: We had big fails with Basecamp because it only works if the people in the project USE IT for communications...which you can't rely on.

 

[beginner99]

bitbucket.org repositoires (git, mercurial) have a simple bug tracking feature with status and you can assign the issue to a person.

Depending on your team size this might actually be free (up to 5 users).


https://bitbucket.org/plans

https://confluence.atlassian.com/display/BITBUCKET/Use+the+issue+tracker

EDIT:

Note that if you commit something to bitbucket with "fixes issue #7" it will automatically close that issue, and link the closing of the issue to this change set.

https://confluence.atlassian.com/display/BITBUCKET/Resolve+issues+automatically+when+users+push+code

 

[sonitravel09]

When I was working in IT company all tasks were assined to me via Jira program. Good one.

 

[dave_the_nerd]

We also use Jira. Atlassian will try to sell you their entire product stack, though.

At my last job we used something called WebHelpDesk, which also did inventory and stuff. Nice for IT helpdesks.

 

[Defenestration]

+1 for JIRA

FogBugz is pretty good too (free for 2 users), but it's expensive compared to JIRA.

 

[Leros]

We also use Jira. Atlassian will try to sell you their entire product stack, though.

At my last job we used something called WebHelpDesk, which also did inventory and stuff. Nice for IT helpdesks.

I feel like the Atlassian products are pretty affordable for the value they provide.

We pay $12k a year for Jira and it pretty much runs our company.

 

[smackababy]

I feel like the Atlassian products are pretty affordable for the value they provide.

We pay $12k a year for Jira and it pretty much runs our company.

Their other products are really good as well, though I can't comment on cost. Crucible is one of the best code reviewing tools I've used. They even have a continuous build server.