Need some serious help.

tangobango

Junior Member
Jul 4, 2012
10
0
0
Hello folks, If anyone could help me with this problem,I would be greatful. The problem is that while gaming the PC crashes. I get a black screen and the video card fan runs at hi speed. I have to rmanualy shut down the computer and restart. I then get that screen that says windows didn't shut down properly, I then click enter ,start windows normaly. This has occured with the first msi 7870 I got from newegg. It was replaced with another,and the same type of crash happens. I have tried drivers 12.3,12.4 and 12.6. I have a clean install of windows, replaced the power supply,updated BIOS and driver on my hardware, put the card in both slots, and the card stays cool. Is this just a driver issue from AMD?

my PC
asus sabertooth x58 MB
i7-975-4.2
6GB ddr3 triple channel ram
sound blaster titanium sound card
spinpoint F3 HD
corsair 650 watt power supply
sigle cd/dvd drive
nxzt phantom case.
windows 7
 

Durvelle27

Diamond Member
Jun 3, 2012
4,102
0
0
try Drivers 12.2 there the most stable and after uninstalling other version use driver sweep to remove the rest ?
 

Agenesis

Member
Nov 13, 2011
143
0
71
1. Heaven benchmark, loop it for an hour.
2. Prime 95 - remember to not let anything go above 80c. An hour should be fine.


That should determine 95% of your issues and narrow it down. If it passes then its most likely the HDD or the PSU.

Also creative's drivers aren't the greatest so be sure to remove the sound card before doing any testing.
 

tangobango

Junior Member
Jul 4, 2012
10
0
0
Thanks for the help so far. I will try Heaven benchmark and prime 95. Where would I find a good download link for driver sweeper. I have tried to download it in the past,but seem to find plenty of other sofyware instead.
 

tangobango

Junior Member
Jul 4, 2012
10
0
0
small update here. I ran prime 95 and found out that my cpu was at 99 with a OC of 4.2. I set the cpu to default 3.3 and its in the 60s. So I'm wondering if my pump is getting weak.
 

T_Yamamoto

Lifer
Jul 6, 2011
15,007
795
126
small update here. I ran prime 95 and found out that my cpu was at 99 with a OC of 4.2. I set the cpu to default 3.3 and its in the 60s. So I'm wondering if my pump is getting weak.

Pump? Are you running a custom setup? If you are you should clean out your water
 

cmdrdredd

Lifer
Dec 12, 2001
27,052
357
126
H50 is not powerful enough I think. Might need to think about updating the cooling setup. H100 is pretty good, or if you want to try air there are many options.
 

Denithor

Diamond Member
Apr 11, 2004
6,298
23
81
Simple suggestion - set your CPU back to stock, try gaming again like when you typically see the crashes. Could be your cooling isn't sufficient or even just your OC is unstable. I've personally seen cases where an overclocked CPU would pass stability testing ok and still crash in certain games.
 

cmdrdredd

Lifer
Dec 12, 2001
27,052
357
126
Simple suggestion - set your CPU back to stock, try gaming again like when you typically see the crashes. Could be your cooling isn't sufficient or even just your OC is unstable. I've personally seen cases where an overclocked CPU would pass stability testing ok and still crash in certain games.

Yep, my CPU ran Prime for 16 hours, Burn test, memory testing all passed. Heaven benchmark crashed, crysis 2 froze up. Turns out I needed about .05 higher vcore.
 

tangobango

Junior Member
Jul 4, 2012
10
0
0
I washed the rad out (coils) and reset the cpu. Temps really have not changed with that OC of 4.2. OC to 3.7 and temps are in the high 70s. Stock clock 3.3 temps are in the 60s. For over a year the temps on a OC of 4.2 remained under 80 under load usually around 75.

When I built this pc 2/2011 I ran a utility ( for got the name) but Intel uses it to test there cpus. It had 3 setting,normal,high and extreme. I remember the read me said run 2 passes per test. It passed every test. The xstream was like running the test at 110% load. Great test.

It seems that test was Intel testing utility or something like that.

I have emailed corsai but not heard back yet.
 

cmdrdredd

Lifer
Dec 12, 2001
27,052
357
126
Intel Burn test? That's probably it. If I run Prime95 I get 75c temps. IBT will give me temps into the 80s.

I know this is sort of the thing you find in the CPU section but it is relevant to the video card section in this case as many people may think bad drivers, too much overclock on their video card, or simply a bad card will cause crashes in games. CPU also plays a role in this and to illuminate others to that fact may help them later.