Need help on a broken case.

AlphaNex

Senior member
Mar 13, 2001
257
0
0
Before I call fedex and make them suffer my wrath, I thought Id ask here. I have a case I bought from newegg (Maxtop 7788 KLB). Its a nice case, I like it, I like it even better than the FIRST one I ordered several weeks ago that fedex mangled so badly that it appeared as nothing more than a chunk of plastic with a few screws here and there for decoration. The front panel is completely broken off, held together only by the wires for the power button and USB ports etc. The little plastic poles or struts or whatever are broken. 3 of them are completely broken off of both the panel and the metal chassis and rolling around in the box. What I want to know is what kind of glue should I use in trying to fix it? Or should I even bother. Maybe some of that model cement stuff? Crazy glue be too weak?


Also, is there anyway I can get fedex to cough up the money for this thing? Sending it back is not really an option anymore as the case was needed weeks ago when I first got my mangled package. I dont know if newegg includes insurance in the shipping charge or not, does anyone know? And if so can it get my money back and keep the nearly worthless case? That would make me feel a helluva lot better, I should have had a case nearly a month ago.

This will undoubetly be the last time I use fedex, even if it means paying more for shipping and shopping somewhere other than newegg. I can accept a screw up once, but twice in a row and thats it for me.
 

lenjack

Platinum Member
Oct 10, 1999
2,706
7
81
Probably your driver's fault, not Fedex. Their drivers are NOT Fedex employees...they are independent contractors.
 

HappyPuppy

Lifer
Apr 5, 2001
16,997
2
71
You are talking out of your ass. You don't have the faintest idea if the product was damaged before or after the driver received it. As contractors FedEx drivers have an even greater interest in delivering packages undamaged than do UPS drivers who are company employees.

 

AlphaNex

Senior member
Mar 13, 2001
257
0
0
I may very well be talking out of my ass, but better to talk from it than to be an ass I suppose. Regardless, this is the second time ive had a case brutalized by shipping fedex. Perhaps it was newegg, but ive never had problems before from them and they have several thousands of dollars of mine.

It doesnt matter now though, I found some glue that would hold it well enough.
 

fitzov

Platinum Member
Jan 3, 2004
2,477
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Have you considered buying from someone else? I mean, I know Newegg is the sh*t and all, but it's just a business relationship.