• We’re currently investigating an issue related to the forum theme and styling that is impacting page layout and visual formatting. The problem has been identified, and we are actively working on a resolution. There is no impact to user data or functionality, this is strictly a front-end display issue. We’ll post an update once the fix has been deployed. Thanks for your patience while we get this sorted.

Need help in Removing Shoprdig/Antivira

internetsalsa

Junior Member
Hi All,
My pc got infected with shoprdig. I can not even open the browser.
somekind of antivira is there.
I checked on google on how to remove it, and even downloaded spyware doctor from http://www.cleanpcguide.com/remove-shoprdig-com-how-to-remove-shoprdig-com/ and then downloaded on my infected computer via thumbdrive.
But I can not even run that program.
I can even open the task manager (says tskmgr.exe is damaged) or other program such as picasa.
So do I need to reformat my computer? is that the only option left?
Thanks.
 
So do I need to reformat my computer? is that the only option left?
Thanks.

Some viruses are so nasty that you can never be sure you're rid of them. Unless you're sure you can get all of it quickly, that's the surest way to get rid of a virus. If you can't, re-installing Windows will probably take less time than trying to get rid of them. Suggestions:

1. If you want to try to clean your current drive, before you run any anti-virus software, delete any System Restore Points, and turn off System Restore. Viruses often hide copies of themselves, there. Turn System Restore on only after you're sure the virus is gone.

2. If you decide to re-sinstall Windows, if possible, install your new build on a separate hard drive. Once you have installed and updated your anti-virus and anti-spyware software on the new build, you can boot to Safe Mode, connect your original drive to it as a slave and sweep it to remove any infected files before copying them back to your new installation.

If you're running XP, you can install it on one drive and clone it to another of a different size using the old DOS version of Norton Ghost. If you're running Win 7 or (ugh!) Vista, you can use the latest version of Acronis True Image, which also works with XP. To date, I have only been able to clone Win 7 successfully between matching drives, although I've read about others being able to make the necessary corrections between dissimilar drives.

Side note -- If you happen to be running Vista, now would be a good time to move to Win 7.

Seagate/Maxtor and Western Digital provide free versions of True Image in their disk tools. The only restriction is that at least one of the two drives in the chain (source or target) must be from the manufacturer that provides the free copy.

If you don't have a spare drive, you can connect your current drive as a slave to another well protected machine, scan it and copy your critical files to whatever will hold them, such as a flash drive or CD, re-install Windows on your current drive and copy your files back to it.

Hope that helps. 🙂
 
hi Harvey,
So shall I just try the following to start with?
1. If you want to try to clean your current drive, before you run any anti-virus software, delete any System Restore Points, and turn off System Restore. Viruses often hide copies of themselves, there. Turn System Restore on only after you're sure the virus is gone.

Do I need to make a backup of my hard drive while doing this, since you are saying to delete the System restore points only.
 
hi Harvey,
So shall I just try the following to start with?
1. If you want to try to clean your current drive, before you run any anti-virus software, delete any System Restore Points, and turn off System Restore. Viruses often hide copies of themselves, there. Turn System Restore on only after you're sure the virus is gone.

Do I need to make a backup of my hard drive while doing this, since you are saying to delete the System restore points only.

You should always back up your critical files before undertaking major operations like virus removal. Just be aware that you could be saving infected files. That's why, in the last paragraph of my previous post, I suggested scanning them on another well protected machine, either by connecting your current hard drive as a slave or copying them to a CD, DVD or flash drive.

"Well protected" means the other machine is fully backed up, as well as having up to date AV and anti-spyware installed because even the best protection software can miss something. You don't want to infect the other machine, and if that happens, you want to be prepared to restore it.

Deleting your Restore Points won't cause anymore damage than you already have because they're probably infected, as well. Not deleting them could allow the virus to re-infect the machine after you sweep it and think you've removed it.

Seriously, get Ghost ver. 7 (aka Ghost 2003) for XP or Acronis True Image for any version of Windows. It typically takes 20 - 40 minutes to clone your drive, and the cloned drive is not just a backup for your files. You can plug it in and run it just like your original drive.

If you do this regularly, immediately following your AV and spyware sweeps, and/or immediately before you install any new program, you can always go back to your last known good running state. The idea is never to allow anything to be able to fsck up your system more than you can UN-fsck it. 😎
 
Back
Top