Need help from someone that owns a Dell

deftron

Lifer
Nov 17, 2000
10,868
1
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I need two files from Dell's support site located here

and

here

You need a "service tag" to access them

I guess that's the same as a System Serial Number..


If you can access those files, please let me know

They're firmware for a Hitachi DK23CA and DK23DA hard drives..

 

Ryan

Lifer
Oct 31, 2000
27,519
2
81
Another reason to buy a Gateway - getting service is easy as pie :p
 

deftron

Lifer
Nov 17, 2000
10,868
1
0
It asks me to register, but I don't have a DELL

that's why I need someone who does to help

Thanks.


 

pyonir

Lifer
Dec 18, 2001
40,856
321
126
worked for me. I can email it to you if you want. It is just under 1mb
 

deftron

Lifer
Nov 17, 2000
10,868
1
0
Originally posted by: Crimson
I'll get them for you.. do you have ICQ?

Yeah , 22859193 , but I dont think file transfer works behind my router on ICQ

Im fairly sure Yahoo does tho.. username deftron

 

iamme

Lifer
Jul 21, 2001
21,058
3
0
New links (aparently, comcast doesn't want me to host .exe files.....just take of the .jpg)

D4E08401.exe

B5K80901.exe

disclaimer: use the firmware flashes at your own risk. i'm not responsible if anything bad happens :)
 

iamme

Lifer
Jul 21, 2001
21,058
3
0
B5K80901.exe
Release Title: IDE / EIDE: Hitachi DK23DA-20F Mobile Hard Disk Drive, DK23DA-30F Mobile Hard Disk Drive, DK23DA-40F Mobile Hard Disk Drive, Firmware, Multi OS, English, Multi System, v. A0G2, A02-00
Release Date: 6/19/2002
Description: Firmware A0G2 for Hitachi DK23DA-- (20, 30, or 40) mobile hard drives.
Additional Information:This firmware reduces the DVD stutter issue on systems that has the DVD
drive on the same bus as the HDD.


D4E08401.exe
Release Title: IDE / EIDE: Hitachi DK23CA 10/20/30GB Notebook Hard Drive, Firmware, Multi OS, Multi Language, Multi System, v. A0G3, A01
Release Date: 12/14/2001
Description: Hitachi DK23CA 10/20/30GB Hard Drive (A0G3) Firmware Update
Additional Information: Hitachi DK23CA Family 10/20/30GB Notebook Hard Drives (DK23CA-10) (DK23CA-20) (DK23CA-30)
* Reduction of frequent acoustic ?clicking? noise driven by hard drive load/unload mechanism.


Important Information
Please make sure that AC Adapter and battery are installed before attempting firmware update.

 

gentobu

Golden Member
Jul 6, 2001
1,546
0
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The small buisness site doesnt force you to enter a service tag, just select a system and it will take you to the relavent page.
 

SuperSix

Elite Member
Oct 9, 1999
9,872
2
0
Originally posted by: gentobu
The small buisness site doesnt force you to enter a service tag, just select a system and it will take you to the relavent page.

Yup, that's what I did.. got right to it.