Need help from a comcast.net subscriber (or att.net)

[JonTom]

Hi, hoping someone can help me...

First, I am not actually a comcast subscriber, however, I have consistant problems sending emails to comcast.net addresses. I would like to request a comcast.net email address that won't mind if I send a bunch of useless emails to test possible solutions. Actually, most probably won't get through, but hopefully, some will eventually.

The Problem: I run a hotel that sends confirmations for reservations via email. They are generated by MS Access 97 and sent by Outlook 97. These are requested confirmations and in no way spam (just to be clear). Any email that is generated by Access to a comcast.net address fails with the error copied below. Emails generated 'manually' do not have this problem. Do you have any ideas how to resolve this?

Thanks in advance,

Jon Ward
Whistler Resort & Club

This message was created automatically by mail delivery software.

A message that you sent could not be delivered to one or more of its
recipients. This is a permanent error. The following address(es) failed:

xxxxxxxxxxxxxxxxx@COMCAST.NET
SMTP error from remote mailer after end of data:
host gateway-r.comcast.net [216.148.227.126]:
556 null byte in data

------ This is a copy of the message, including all the headers. ------

Return-path: <reserve@whistlerresortandclub.com>
Received: from [64.114.180.229] (helo=main-computer)
by mars.nocstation.net with smtp (Exim 4.43)
id 1CadJg-0003XB-Jq
for xxxxxxxxxxxxxx@COMCAST.NET; Sat, 04 Dec 2004 12:03:31 -0500
Received: by localhost with Microsoft MAPI; Sat, 4 Dec 2004 09:01:07 -0800
Message-ID: <01C4D9DF.CAABAF00.Reserve@WhistlerResortandClub.com>
From: Whistler Resort &amp; Club <Reserve@WhistlerResortandClub.com>
To: "'xxxxxxxxxxxxxxxxx@COMCAST.NET'" <xxxxxxxxxxxxxxxx@COMCAST.NET>
Subject: Your Confirmation from the Whistler Resort and Club
Date: Sat, 4 Dec 2004 09:01:06 -0800
X-Mailer: Microsoft Internet E-mail/MAPI - 8.0.0.4211
MIME-Version: 1.0
Content-Type: multipart/mixed; boundary="---- =_NextPart_000_01C4D9DF.CAB4D6C0"
X-MailScanner-Information: Please contact the ISP for more information
X-MailScanner: Found to be clean


------ =_NextPart_000_01C4D9DF.CAB4D6C0
Content-Type: text/plain; charset="us-ascii"
Content-Transfer-Encoding: 7bit

This is your confirmation for your Whistler Vacation.

You will need Adobe Reader to open this attachment.
It is available at www.adobe.com/products/acrobat/readstep2.html

Whistler Resort &amp; Club
www.WhistlerResortandClub.com
Phone (604) 932-5756
Fax (604) 905-1161
Toll Free 1-877-932-5756

------ =_NextPart_000_01C4D9DF.CAB4D6C0
Content-Type: application/pdf; name="28801.pdf"
Content-Transfer-Encoding: base64

JVBERi0xLjMKJcfsj6IKOCAwIG9iago8PC9MZW5ndGggOSAwIFIvRmlsdGVyIC9GbGF0ZURlY29k
ZT4+CnN0cmVhbQp4nOVd6ZMcNZb/3n9FRTC727Mx1OjMg42NXRs3mMUYaDfXxnwxvmDItjkMDP/9
SnqSUtJ7krKyjWHYmGDcqlK+0vGO3zuk/O7AjvzA7P/8v4+uz747++vlcHj2wxk/PDP/fX02CnZU
h5FP81EclB7ZcTpwdhzneTp8/+Ts6b/7HpNQR8X4YT5q85U+DHLUx8F3EZwNpo/WEzuMpqMhIbih
B99+bH419BiZ/fz6TEzS/uHbS2xbCktGbzn76uyzw/Oz78yw3Cz8P4+uD7evzGy4OExHpg5XT89g
lvwgOD+q6aAH8884HK6uz9iRsVGbPx+dnV9e/Pnq72fzcZLzPJv+V4/Pzh/Yj9SRuWnDRxeXn9oP

continues for a while

 

[DeviousTrap]

Contact me on aim. (devioustrap)

 

[monzi]

Whistler IS AWESOME.

Have a place at Whistler on the lake, on Bluebarry Hill, near the bike path, and outback behind the golf course.

God, Canada owns.

 

[JonTom]

Thanks to Devious Trap for his assistance on the email address.

Now, if anyone has any ideas on what could be wrong, and isn't afraid of the wrong-forum nazis...

Thanks

Jon

 

[TechnoPro]

Have you tried to manually compose an e-mail identical to what Access should be generating and send that out? My guess is that it would work that way. Then, I would comb through the headers and seen just what is the discrepancy is between the two.

By any chance, are you running Panda antivirus?

 

[JonTom]

Originally posted by: TechnoPro
Have you tried to manually compose an e-mail identical to what Access should be generating and send that out? My guess is that it would work that way. Then, I would comb through the headers and seen just what is the discrepancy is between the two.

That's what I tried. It does work like that, but there were no visible differences.

By any chance, are you running Panda antivirus?

No, Norton. I tried that disabling that too, and tried to use SSL, but no luck with either.

It works okay if I just send a single part text message. But if I try a multi-part with an attachment, no joy. Attachment by itself also fubars it. Maybe something wrong with the encoding of the .pdf.


I have since (sortof) fixed the problem by using Run Shell to call outlook instead of docmd.sendobject. This does allow me to automatically attach the proper pdf and send the message. There does appear to be one glitch, however. I have to manually insert a character (any character, even a space) into the body of the message, or it doesn't send the text (only the attachment). Strange, as the text does appear until I send the message; the received message (and the saved 'sent item') only consists of an attachment...

 

[thomsbrain]

you've got an SMTP error there. that means it's your ISP that is rejecting the messages, not comcast.

 

[NikPreviousAcct]

Originally posted by: thomsbrain
you've got an SMTP error there. that means it's your ISP that is rejecting the messages, not comcast.

Well, someone sent me a link to this after I'd gone to bed. I thought the aim sounds might mean something important, so I hauled my ass back out of bed.

:|

thomsbrain, one would actually have to READ the error message and RESEARCH what it means if the obvious meaning didn't slap them in the face. But the OP didn't. Then again, I'd expect that kind of dumbassishness from someone who can't even fvcking post in the correct forum.

(there, happy now?)