OK, here is the whole deal. I just did a fresh install of Windows, and I wanted to be able to update everything and I noticed that I could not open any web sites. I have five lights on that modem. They are Power, Send, Receive, Online, and Activity. I have solid lights on all but activity, which means I am connected. If I release the IP address and renew, it keeps giving me the same one. I tried unplugging my cable modem for over 6 hours to make it get a new IP and, still the same IP. The weird part is the Activity flashes all the time like I am surfing, but I get nothing. I have removed and reinstalled the NIC card drivers, TCP/IP and no go. When the problem first happened they told me that that IP was being routed to North Carolina, I am in New Hampshire, and that was the problem. They fixed it to route to the correct server, but I still can't open any sites. I called them again (day 2) and the IP is routed correctly, but she still gets 100% loss when she tries to ping me. The service, (Adelphia) does not support static IP adresses, and the settings I use are "Disable DNS", "Disable WINS Resolution", and "Obtain IP Automatically". The weird thing is no matter how many times I release and renew, I get the same IP? It does release, it says 0.0.0.0, and then it grabs that same damn IP. The weird part is that Activity light flashes all the time like I am surfing, even when the computer is off. What gives?