Need headset suggestions for my office phone

[NTB]

Our campus has *finally* decided to replace their old PBX phone system, and started rolling out VOIP phones I was given a headset to use with my old phone, but it didn't work very well, and I was never able to find a compatible replacement. Now that the VOIP phones are going out, hopefully I can...

I'm partially deaf in the left ear, and completely so in the right. That said, I can hear on the phone just fine. The problem with the headset I have (some Plantronics model...don't remember the specific model #, though) is that it's designed, by default, to fit on the user's right ear - which doesn't do me any good at all. Now, this thing is supposed to be reversible but, at least in my case, that didn't work so well: Reversing the ear-hook flips the entire headset unit over, which A) reverses the volume control, and B) flips the speaker up & away from the center of the ear. The first issue is simply annoying, but the second one made the headset just about useless. So I was wondering if anybody had any suggestions?

I would prefer a wireless set up, and if I could get a Bluetooth unit that would work with my cell as well as my desk phone, that would be even better. Any ideas?

Thanks!

Nathan

 

[rudeguy]

what type of connection do you need? Quick release, 3.5m?

 

[NTB]

what type of connection do you need? Quick release, 3.5m?

Off the top of my head, I don't remember. I don't have one of the new phones in my own office yet; should be getting one soon, though. I do know the equipment is from Shoretel though, if that helps. Otherwise, I'll have to check out one of the phones while I'm at work next week.

EDIT: Shoretel's documentation stinks After looking at their site, I believe the phone I'm getting is either the 230 or 230g. The manuals for these phones *point out* a 'headset jack' in several spots, but I don't see anything that says what type it is. There is an illustration in one of the manuals, though that makes it look like the connector is a regular phone jack.

Nathan

 

[rudeguy]

The headset you described sounds exactly what is standard issue at my call center. Flexible mic, single ear. There is a dual ear design that I prefer since my hearing is odd. I have problems filtering background noise and the dual ear helps.

I took a look at their site and it looks like the 230 and 230g are the same model, just that g=gray

A quick Google search turned up this guy:
http://www.headsetexperts.com/Plantronics_CS361N_p/CS361N.htm

I don't know of any bluetooth headsets that would really work for your situation, but there may be one. I know very little.

 

[BoberFett]

That Plantronics rudeguy linked is kind of the industry standard, and you can add a lifter later if you need it.

 

[NTB]

That Plantronics rudeguy linked is kind of the industry standard, and you can add a lifter later if you need it.

Actually, I've already got a lifter I can use - got it with the original headset (which is the CS55, from the looks of it).

Nathan