Need Ebay advice

[Hamburgerpimp]

This is a watch that is available at many shops on/off the internet. He has ample time to do all the research he wanted to do. Hell, he could have gone to a store and checked out similar, if not the same Tag Heuer watches. You described it the best that you could.

I wouldn't refund his money. Tell him he can just as easily relist it on eBay.

 

[AkumaX]

Originally posted by: jumpr

Originally posted by: fatkorean
They guy emailed him back with

I just got the watch and found out that your watch is gold plated rather
than 18k/SS. my wife does not like it at all. I would like to return for
refund. please give me a call. 310******** thanks and sorry for the
inconvience.

The guy was saying was "I got the watch and it wasn't solid 18k gold watch with Stainless Steel" When talking about watches SS means stainless steel not silver.

-fk

Read the link above. When talking about jewelry (watches ARE jewelry), SS stands for sterling silver.

all the buyer said was "i thought i bought 18k gold, but i got gold plated instead. my wife would rather have 18k gold. refund plz"

he didn't mention ANYTHING about silver, just that he got the wrong "gold"

seller's call

also, after looking at auction, i also agree that it was a description of "gold/silver" was for the color of the watch. all the buyer had to do was google search "WG1222" to find out more info

 

Originally posted by: Hamburgerpimp
This is a watch that is available at many shops on/off the internet. He has ample time to do all the research he wanted to do. Hell, he could have gone to a store and checked out similar, if not the same Tag Heuer watches. You described it the best that you could.

I wouldn't refund his money. Tell him he can just as easily relist it on eBay.

^^

 

[KarenMarie]

This is a clear cut case of the seller not explaining clearly what he was selling and wording something that would make 99.999% of the bidders think they were getting exactly what the seller listed. Gold and silver. I am not saying that the seller purposely tried to mislead anyone. What I am saying is that the seller clearly stated SILVER and GOLD not Gold Plated and SS.

While I have read may posts on this thread about how the buyer should have checked to see what he was getting.... well... why should he have? There are many many ppl on this planet who will take a seller at his word and believe what is stated in print. Many ppl do not think "hmm... it SAYS gold and silver, but most ppl cant be trusted so I will questions the seller". Of course not. Not everyone is untrusting, or suspicious. How many ppl would see an advert for ..say... an XboX and then contact the company to ask if it is really an XboX? I would guess that there have been numerous threads on this forum by ppl who were complaining that the ad said they were getting XYZ, and they thought they were getting XYZ and they got something else, and felt cheated.

The seller listed gold and silver. The buyer believed him. It was not as advertised and a full refund should be given. It is a manner of the right thing, not what someone can get away with.

Now, at a guess, I will say that if the seller doesnt refund, and the buyer paid by paypal, the buyer will most likely do a charge back. And, imho, he would be justified.

let the flames begin.

 

[Yossarian]

"dual tone gold silver". construction materials are not specified. watch is gold and silver colored. no refund.

 

[MuffD]

The buyer did pay by paypal and I already emailed him telling him I would not issue a refund. I also mentioned that he could relist the item for sale him/herself. I don't see why they would be able to receive a "chargeback" since there is nothing wrong with the item and he still has it.
I admit I could have been a little more descriptive but I still believe the buyer should have asked more questions about the item still.

 

[earthman]

Only an idiot would think he was buying a solid gold watch for 417.00. I looked at the auction and see nothing wrong at all. Like the other guy said, he could have done a little research and found out exactly what he was buying beforehand. Auctions are final, you don't have to issue refunds. You may risk getting a negative feedback, but there's nothing you can do about that. If you do issue a refund, make sure he sends back the item first.

 

[Jzero]

While I have read may posts on this thread about how the buyer should have checked to see what he was getting.... well... why should he have? There are many many ppl on this planet who will take a seller at his word and believe what is stated in print. Many ppl do not think "hmm... it SAYS gold and silver, but most ppl cant be trusted so I will questions the seller". Of course not. Not everyone is untrusting, or suspicious.

Because when it comes to purchasing items on the free market without warranties, the accepted rule is and always has been CAVEAT EMPTOR. Let the BUYER beware.

It is the buyer's responsibility to ask questions of the seller. It's not about trust, it's about common sense. Ask questions BEFORE you bid.

 

[Lucky]

It says: dual tone silver gold

This is a clear cut case of the seller not explaining clearly what he was selling and wording something that would make 99.999% of the bidders think they were getting exactly what the seller listed. Gold and silver. I am not saying that the seller purposely tried to mislead anyone. What I am saying is that the seller clearly stated SILVER and GOLD not Gold Plated and SS.

He is describing the COLOR of the watch, not what it's made of. Get a grip! I honestly don't even understand how that isn't obvious. OP: You dont owe this pinhead anything. Keep his money and tell him to bug off.

 

[alkemyst]

The only problem I see is "The watch still retails for over $1799.99 in most stores" line...I don't think that's true.

However the Tag model number was given WG1222 and many vendors do not list the watch as any more than as gold/SS.

In his title and description no authenticity to the gold is claimed and 'tone' is mentioned.

I think it's a case of buyer's remorse and in that case no refund, as he could have easily gone and seen that same watch locally with that model number.

 

[shopbruin]

i'd refund him just to make him go away, but tell him to ship it back HIMSELF and that he will not receive a refund on shipping. once you check the item out, then you will give him a refund minus shipping/whatever fees you may incur. you don't have a stated return policy so there's nothing he can get you on really outside of negative feedback.

smart buyer would have emailed you asking if it was solid gold or not. no solid gold watch goes for 400 dollars though, that's his own wishing. (well his other stupid mistake was buying a tag but that's another story)

 

[MuffD]

Thanks again everyone. All of your advice is greatly apprectiated. I have emailed him and am just awaiting his response. I hope this will have a good ending to it and that no chargeback is incurred.

 

[shuan24]

WTF are these people talking about? Your description says: DUAL TONE GOLD/SILVER, which IS DESCRIBING THE COLOR OF THE WATCH, not the make of the metal.

Tell the buyer, and these pro-buyer people to shove it.

 

[Yossarian]

Originally posted by: freesia39
i'd refund him just to make him go away

way to stick up for yourself

 

[earthman]

The watch is selling on discount sites for like $900, so the guy certainly didn't get ripped off.

 

[MuffD]

Originally posted by: earthman
The watch is selling on discount sites for like $900, so the guy certainly didn't get ripped off.

My thoughts exactly. I thought he got a really good deal.