- Oct 1, 2011
- 11
- 0
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I finished the build and when I connected my XFX Core Edition Pro 650W PSU (which was recommended), unfortunately it was DOA (which I know could happen to a PSU from any brand - but now I wish I had stuck with Corsair).
I connected it to the motherboard via the 24 pin main connector and 8 pin supplemental connector. The small LED of the motherboard worked, but the system wouldn't do anything (no beeps, no fan twitches, nothing). Performed all of the standard trouble shooting recommended online, which took ~2 hours (checking switches, checking outlets, re-seating power cables, removing hardware to eliminate other problems, bypassing power switch, etc.) but had no luck. I then tried a different PSU from my current computer and then the new build started up fine. Just for good measure I tried the defective XFX PSU on my current computer (which obviously normally works) and got the same symptoms as the new machine - nothing.
Unfortunately the shipping back to Newegg for RMA is ~$16 through UPS using their website. Does anyone know if I am better off trying to go through XFX for their warranty (or will I still have to pay for shipping back to them)? Overall it is pretty disappointing :-( but at least the motherboard seems fine (which at first I was worried was the culprit). The other option is swallowing the $16 return shipping and buying a different brand (Corsair). Anyone with experience of what is the best route?
Thanks,
Daniel
I connected it to the motherboard via the 24 pin main connector and 8 pin supplemental connector. The small LED of the motherboard worked, but the system wouldn't do anything (no beeps, no fan twitches, nothing). Performed all of the standard trouble shooting recommended online, which took ~2 hours (checking switches, checking outlets, re-seating power cables, removing hardware to eliminate other problems, bypassing power switch, etc.) but had no luck. I then tried a different PSU from my current computer and then the new build started up fine. Just for good measure I tried the defective XFX PSU on my current computer (which obviously normally works) and got the same symptoms as the new machine - nothing.
Unfortunately the shipping back to Newegg for RMA is ~$16 through UPS using their website. Does anyone know if I am better off trying to go through XFX for their warranty (or will I still have to pay for shipping back to them)? Overall it is pretty disappointing :-( but at least the motherboard seems fine (which at first I was worried was the culprit). The other option is swallowing the $16 return shipping and buying a different brand (Corsair). Anyone with experience of what is the best route?
Thanks,
Daniel