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What this amounts to is that trade didn't consummate. He can't say I am not sending your item back and you just get to try to collect the money. Also, this is all your effort and none of his.

The trade was for your X item for his Y item. He has your X item you don't have his Y item but possibly you might get the cash as a replacement. Doing it this way forces you into selling your X item to him which isn't your intention.

Bottom line. he needs to give your item back and process the claim himself. It is absolutely his responsibility to get you the item. If this happened on this forum, that's the way it would fly, or he would never trade here again.
 
well in that case i would say he is not going to want to ruin that by not making this deal right. i am sure once he thinks about it he will make it right.
 
and if he doesn't you do have options. trollhunters is the first step, you need also to contact the mods on hard and tell them what has happened. you can also pursue legal avenues as well
 
Originally posted by: dbk
Well if the claim was denied because it was "nonmailable", then isn't that the other guy's fault? Even if he denies it, the fact that your claim got denied gives you the advantage.
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All I can take from this is that the seller shipped somthing which violated USPS mailing regulations & thus was not covered by the insurance he purchased.

IMO this would make the problem 100% the sellers responsability because he must have lied about the packages contents in order to have it shipped with insurance in the first place unless the PO is mistaken about what said contents actually were.

Either way if I were the seller I would already have either returned the traded item -or- offered equal monetary compensation to make things right & persued the claim myself.
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Originally posted by: PieIsAwesome
Um, okay, so if the package is undeliverable...what did USPS do with the package? Why can't they tell you? 😕
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thats exactly what Im wondering, they send me a letter stating is non mailable, ok if thats the case where the heck is the package,if its non mailable ship it back to the sender so that I can get it back, sheesh.
 
My opinion, not that it means anything.
USPS took his package and his money, he entered into a "contract" with them to deliver your package.
When the package didn't arrive, he should have started and followed through with the claim.
Since you told him to send you the paperwork and since you initiated the claim, you absolved him of any responsibility in finding the package or collecting on the claim.

I say this because the other party has no idea how hard you are working on his behalf to settle this matter. It sounds like you stopped trying to resolve it through USPS when you got a letter from them about it being non-mailable. You should be following up on that and finding out exactly why the package was non-mailable and where it is.
 
Originally posted by: oldsmoboat
My opinion, not that it means anything.
USPS took his package and his money, he entered into a "contract" with them to deliver your package.
When the package didn't arrive, he should have started and followed through with the claim.
Since you told him to send you the paperwork and since you initiated the claim, you absolved him of any responsibility in finding the package or collecting on the claim.

I say this because the other party has no idea how hard you are working on his behalf to settle this matter. It sounds like you stopped trying to resolve it through USPS when you got a letter from them about it being non-mailable. You should be following up on that and finding out exactly why the package was non-mailable and where it is.
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That's all there really is to it. Once "they" tell you where it is,say "OK, how do I get it?". Sometimes you need to treat adults like children because they do not know how to volunteer information.

And use the phrase "I want to talk to your supervisor" frequently. And if the supervisor comes and you get no where, tell that guy the same thing. When you get to the top, write their name down.
 
Originally posted by: raddreamer3kx
ok, ill try to be short here. Me and another person on the forums traded items (both worth around $300 each)

He gets my item safely, I never got his item which had a confirmation and was insured via USPS, about a month passes so I decide to go through the claim process, filled out all the paper work, gave them receipts etc.

Today I receive a letter stating that the claim was denied because the package was"nonmailable" which is probably bs and that i can appeal.

Now should the sender be responsible for this? ? What should/can I do?
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This isn't just a forum issue, it's a potential mail fraud issue. Call the authorities and send this punk to a federal PMITA prison.
 
I will try one more time on Monday to clear up this situation with usps, if I cant do anything I will contact the shipper and ask for my item back or monetary compensation. What if this person doesn't agree? What are my options?
 
if he refuses the first thing you do is leave negative heatware feedback and then contact trollhunters. i linked to it in earlier post in this thread. did you get phone number from him? if so call every day till he makes it right. i would also contact post office in his area and tell them what he is pulling. if he is lying in any way that is mail fraud which is a federal offense.
 
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