Need advice ASAP!

[raddreamer3kx]

ok, ill try to be short here. Me and another person on the forums traded items (both worth around $300 each)

He gets my item safely, I never got his item which had a confirmation and was insured via USPS, about a month passes so I decide to go through the claim process, filled out all the paper work, gave them receipts etc.

Today I receive a letter stating that the claim was denied because the package was"nonmailable" which is probably bs and that i can appeal.

Now should the sender be responsible for this? ? What should/can I do?

 

[hclarkjr]

seller is responsible for getting the package to you. if it was not delivered it is his responsibility to make the deal right. was this deal done here on anandtech?

 

[hclarkjr]

i would request whatever it was you traded to him back.

 

[raddreamer3kx]

Originally posted by: hclarkjr
seller is responsible for getting the package to you. if it was not delivered it is his responsibility to make the deal right. was this deal done here on anandtech?

no it was on hardocp forums, and I have requested my things back but he tells me its not his fault and wont send anything back.

 

[hclarkjr]

Originally posted by: raddreamer3kx

Originally posted by: hclarkjr
seller is responsible for getting the package to you. if it was not delivered it is his responsibility to make the deal right. was this deal done here on anandtech?

no it was on hardocp forums, and I have requested my things back but he tells me its not his fault and wont send anything back.

contact the mods on that forum and also trollhunters

 

[hclarkjr]

i would also contact the police from where he lives, he entered an agreement with you and is not holding up his end of the deal

 

[hclarkjr]

how was the package considered nonmailable? if is was not delivered to you he is responsible. end of story

 

[hclarkjr]

also, if he insured it he needs to start claim with post office

 

[raddreamer3kx]

Originally posted by: hclarkjr
also, if he insured it he needs to start claim with post office

well i did this and the claim was denied, and I know he is not a troll, he's been a member for some time. Thanks guys for the suggestions, if you can keep them coming ill email this thread to him. Thanks.

 

[hclarkjr]

no, if he paid for the insurance he needs to go to post office and fill out the form. was the package ever delivered to you? was it damaged?

 

[esquared]

Originally posted by: raddreamer3kx

Originally posted by: hclarkjr
also, if he insured it he needs to start claim with post office

well i did this and the claim was denied, and I know he is not a troll, he's been a member for some time. Thanks guys for the suggestions, if you can keep them coming ill email this thread to him. Thanks.

Since he mailed the package, he needs to initiate the claim. Not you. If it was insured and it was not delivered, the claim should be a slam dunk for him.

Do you have the USPS tracking number and what does it say when you pull it up?

 

[olds]

What does nonmailable mean?

 

[Baked]

A responsible seller would refund your money/goods, and file for insurance claim on his end. You didn't exactly tell the whole story here.

You said the guy got delivery confirmation and insurance. Did he ever send you the delivery confirmation number?

Personally, I look at delivery confirmation and insurance as something to protect the seller, not the buyer.

 

[raddreamer3kx]

yes he sent me the confirmation number and the insurance receipts so that i can file a claim which i did and was denied, i requested he send me the receipts so that I can handle it quickly.

 

[raddreamer3kx]

Originally posted by: oldsmoboat
What does nonmailable mean?

im guessing it means it wasn't packaged correctly but why would they take it in if so?

The sender said he packaged it perfect so ??.

 

[hclarkjr]

you cannot file the claim, HE needs to file the claim with the post office

 

[hclarkjr]

and if the claim is denied for him then he needs to send whatever was traded back to you.

 

[raddreamer3kx]

Originally posted by: hclarkjr
you cannot file the claim, HE needs to file the claim with the post office

no i can file it also, i was told in my PO that yes I can do this, I thought the same.

 

[esquared]

Originally posted by: raddreamer3kx

Originally posted by: hclarkjr
you cannot file the claim, HE needs to file the claim with the post office

no i can file it also, i was told in my PO that yes I can do this, I thought the same.

Did he try to file the claim or did he just pass it to you?

 

[raddreamer3kx]

Originally posted by: esquared

Originally posted by: raddreamer3kx

Originally posted by: hclarkjr
you cannot file the claim, HE needs to file the claim with the post office

no i can file it also, i was told in my PO that yes I can do this, I thought the same.

Did he try to file the claim or did he just pass it to you?

no, i filed the claim, I asked him to send me the receipts so i can hurry and do it,

 

[esquared]

It appears you are right and I am wrong. Either party can initiate the claim and the payment of the claim can be sent to either mailer or addressee.


USPS Link to the claim pdf here


link to How to file

 

[hclarkjr]

Originally posted by: raddreamer3kx

Originally posted by: hclarkjr
you cannot file the claim, HE needs to file the claim with the post office

no i can file it also, i was told in my PO that yes I can do this, I thought the same.

that is news to me, it was always my understanding that the person who bought the insurance has to file the claim

 

[dbk]

Well if the claim was denied because it was "nonmailable", then isn't that the other guy's fault? Even if he denies it, the fact that your claim got denied gives you the advantage.

 

[hclarkjr]

well regardless, the package never made it to you, correct?

I never get his item

he needs to make the deal right

 

[hclarkjr]

send him link to this post and let him have his say here