RMA'ing the IBM's can be a hassle though. Mine lasted 2 months, then sectors went bad to the point where I could not recover. You can get the RMA number online easily, the packing is a bit overdone I think. I went to the local mailboxes etc. and they wanted to pack it in bubble wrap and peanuts. IBM says if you send it in bubble wrap and peanuts it voids the warranty. I told the guy at mailboxes etc. that the peanuts and bubble wrap would void my warranty. He assured me it would be okay, and went into a long story about how long he's been packaging harddrives and that is safe and that I should basically "try it." Then he told me to tell IBM that he's been packaging harddrives for 10+ years or whatever... So I just said no, and left and called IBM and they said that if I had "tried" the bubble wrap and peanuts I would have voided the warranty. So good thing I didn't! I still didn't have any of the materials necessary to send the drive out. I searched around but no place around here had the right material. So I called back IBM and they said they'd ship out the proper shipping materials. About 4 days later a box with my RMA number on the outside (like it should be) arrives. Inside is a foam "tub" to put the drive in, and a electrostatic bag which is required as well, and then you seal that, and pack it in the foam, and put the enclosed seal on the outside of the box, and place the correct address info stuff on the top. Then ship it out.