• We’re currently investigating an issue related to the forum theme and styling that is impacting page layout and visual formatting. The problem has been identified, and we are actively working on a resolution. There is no impact to user data or functionality, this is strictly a front-end display issue. We’ll post an update once the fix has been deployed. Thanks for your patience while we get this sorted.

My Windows 10 PC doesn't "see" a video stored in my iPhone XR

Barfo

Lifer
Connected phone to PC, tapped "trust this device", then browsed the phone's storage and I can see every picture and video taken save this one. Which is 2 hours long and 4K. How can I get my PC to see the video so I can copy it to an external Hard drive?
 
You've probably checked this already, but bear with me:

Unless the file haven't been moved somewhere else on the phone for some odd reason (i.e. a directory which isn't accessible to your PC) I would look into file permissions and video container/file type (although Windows should list even "unknown" file types in most cases). It would however seem unlikely that this one media file should turn out to be different from all the others in either regard.

Other than that, some setting in Windows or iOS limiting file size perhaps?
 
I have problems moving very large video files from iPhone to Win 10 and have resorted to saving the files to an SD card and transferring them that way.
 
Back
Top