I bought a webcam from Staples a week ago. It is a Micro Innovations IC100C.
When I used the CD in the package to install the drivers, a message said that there was some file with the extension .sys missed. I can't find it in the CD.
So I went to the website of Micro Innovations and download the drivers for WinXP (my OS) and installed it. After installation, the device appears "works normal" in the device management. Then I tried to use the webcam in several applications, including Presto! Videowork from the CD, MSN messenger, Netmeeting. The light above the lens flashed. But there were no pictures displayed.
Then I brought it to one of my friends. He tried it on his computer. The problem is the same. The light flashed, but there were no pictures displayed.
So I thought the webcam may have broken.
Today I went to Staples and had an exchage. But the situation doen't change. The problem is still there.
I just don't know what to do next.
Do you have any suggestions?
When I used the CD in the package to install the drivers, a message said that there was some file with the extension .sys missed. I can't find it in the CD.
So I went to the website of Micro Innovations and download the drivers for WinXP (my OS) and installed it. After installation, the device appears "works normal" in the device management. Then I tried to use the webcam in several applications, including Presto! Videowork from the CD, MSN messenger, Netmeeting. The light above the lens flashed. But there were no pictures displayed.
Then I brought it to one of my friends. He tried it on his computer. The problem is the same. The light flashed, but there were no pictures displayed.
So I thought the webcam may have broken.
Today I went to Staples and had an exchage. But the situation doen't change. The problem is still there.
I just don't know what to do next.
Do you have any suggestions?
Facebook
Twitter