Had a dude back into my car in the bank parking lot last year. Actually, he was about to plow into the back of my car, but someone saw what was about to happen, ran out (waving arms and yelling for him to stop!!), and he slammed on his brakes......which caused his obnoxious SUV's back bumper to scrape my car's rear end, instead of obliterate it.
I told him I'd get repair estimates and call him, and we traded info. Went to the dealership's body shop, and the most reputable shop in town, and the estimates came out to $450 and $500 (and I figured a day's worth of a rental car would run another $50), so I called him up and told him it was going to cost $500. He balked, thought that was way too much, and told me to go ahead and call his insurance company, State Farm.
When I called them, the adjuster called me back very quickly. I told her where I'd gone for estimates, and how much they were. She told me to pick which shop I wanted to use, and I decided to use the dealership's, since there's an Enterprise rental car place next door. She told me she'd call me back shortly, and a half hour later called, told me I could drop the car off the next morning, and my rental car would be ready for me too.
Didn't cost me a dime. :awe: