<name removed>,
Thank you for contacting Sony Online Support.
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Your Sony Email Response Team
CP1R
Nishanth
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Original Message Follows:
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Can you find anything under Sony MDR-V700DJ ???
They're studio headphones.
Custserv wrote:
> <name removed>,
>
> Thank you for contacting Sony Online Support.
>
> We apologize that you are not completely satisfied with your Sony product. Unfortunately, we do not have a listing for this model number (MDR-700). We are Sony Electronics of America and only have information for units manufactured for sale and use in the United States. Sony in each country/region is responsible for the design, manufacture, sales and support of their own units. For information on how to contact a Sony facility in your country please visit our Global support site at:
>
>
http://www.sony.net
>
> Thank you for the opportunity to be of assistance.
>
> Your Sony Email Response Team
> CP1T
> Sankar
>
>
> This message and any attachments are solely for the use of intended recipients. They may contain privileged and/or confidential information. If you are not the intended recipient, you are hereby notified that you received this email in error, and that any review, dissemination, distribution or copying of this email and any attachment is strictly prohibited. If you receive this email in error please contact the sender and delete the message and any attachments associated therewith from your computer. Your cooperation in this matter is appreciated.
>
> Original Message Follows:
> ------------------------
>
http://mywebpages.comcast.net/acemcmac/IMG_0720.JPG
>
> Above is a link to a picture of my MDR-700's. I am at a complete loss as to why I have stress fractures running up and down the right side of my headphones that aren't even two years old yet. I have taken absolute care to baby these headphones and I don't use them that often. They have never been abused and I challenge you to think of an abuse situation that would cause these kinds of stress fractures.
>
> I paid a lot of money for these headphones. I'd either like a partial credit so I can buy a different model of Sony, studio type headphones or I'd like to ship these to you and get a replacement. Clearly the design of these headphones is seriously flawed (as I have several friends who also have ruined MDR-700Â?s) and I anticipate these headphones becoming unusable very shortly as this fracture worsens. Unlike them, I have all of the original packaging and receipts as I feared that something like this would develop someday.
>
> Please advise. Thank you.
