My Sapphire r9 270x is 25 fps lower than my friend's HIS r9 270x that I have tested on my PC

[KenjiMax]

First I've tested my friend's HIS r9 270x in games and now I bought r9 270x from Sapphire and in the same games there are 25 fps difference. How is that possible? Also I've noticed that I can't hear any sound from fans on gpy when I run games, but when I've used my HIS r9, there was increasing in noise from fans when run games. Even my old GPU had noises from fans in games. It's like fans don't even increase speed when on load. I've tried manualy to control fan speed in MSI Afterburner and it worked like fine, I've heard noises from fans like there were working harder. But how can I make it work to it maximum capacity like HIS r9? 25 fps difference it's impossible to have in two same models I think. What can I do? thanks

 

[ImpulsE69]

Did you completely remove the drivers before putting your card in? It's possible it has a profile for the other card.

Also, my Sapphire has a 'quiet' mode that makes the fans not go unless a certain amount of workload is happening -- I use a afterburner profile as well.

 

[EXCellR8]

it's hard to say outside of the cards' BIOS revisions what is causing the different performance but your Sapphire should be able to match the other card. 25 frames is a lot so we can rule out any OC gains

i would do a clean install of the graphics driver, implementing DDU after the regular uninstallation and then install the latest available set.

 

[KenjiMax]

Did you completely remove the drivers before putting your card in? It's possible it has a profile for the other card.

Also, my Sapphire has a 'quiet' mode that makes the fans not go unless a certain amount of workload is happening -- I use a afterburner profile as well.

Yes I uninstalled my driver and installed latest.

 

[KenjiMax]

it's hard to say outside of the cards' BIOS revisions what is causing the different performance but your Sapphire should be able to match the other card. 25 frames is a lot so we can rule out any OC gains

i would do a clean install of the graphics driver, implementing DDU after the regular uninstallation and then install the latest available set.

I've updated drivers. I've uninstalled previous with AMDCleanupUtility.

 

[EXCellR8]

have you tried the Trixx utility from the Sapphire website?

 

[KenjiMax]

have you tried the Trixx utility from the Sapphire website?

I've tried it. And it's not working. When I click reset or apply, everything dissapears. But don't know how Trixx can help me?

 

[DAPUNISHER]

You can flash a new bios, and remove the cooler and apply new T.I.M. If the problem persists then the card is probably defective.

 

[KenjiMax]

You can flash a new bios, and remove the cooler and apply new T.I.M. If the problem persists then the card is probably defective.

T.I.M. is thermal paste? if so, then how can it help? I don't have overheating.

 

[DAPUNISHER]

T.I.M. is thermal paste? if so, then how can it help? I don't have overheating.

As you did not mention temps before (just the fan), it is SOP during a troubleshoot over performance issues, which is why I suggested it. And you are certain temps are good? Remember that software can misreport temps. Checking physically would not be inappropriate given how underperforming your card is.

You have had it out and in, so we can rule out it being poorly seated.

 

[yepp]

First what are your system specs? I'm assuming they're not identical to your friends setup. Or did you test his card in your system?

Secondly, is the card running at 3D/boost clocks in games? Been a while since I've used an AMD card, make sure it's not running in power saving mode if there is such a thing. Try also raising the power limit.

Turn off Vsync and such if its on.

Also enable high performance power plan in power options to see if that help with performance in the unlikely event you're CPU limited.

 

[KenjiMax]

First what are your system specs? I'm assuming they're not identical to your friends setup. Or did you test his card in your system?

Secondly, is the card running at 3D/boost clocks in games? Been a while since I've used an AMD card, make sure it's not running in power saving mode if there is such a thing. Try also raising the power limit.

Turn off Vsync and such if its on.

Also enable high performance power plan in power options to see if that help with performance in the unlikely event you're CPU limited.

I did tested in my system. I don't know about 3D/boos clocks, where I can find them?

 

[yepp]

3D and boost clocks for the R9 270x should be 1000MHz and 1050MHz, the speed the GPU core clock should runs at when in games.

You can view this with most overclocking tools that monitors core clock speed, MSI afterburner is a good one. GPU-Z works fine too.

If your card is not running at 3D clocks during games, could be due to heat and throttles, driver issue, bad bios, or worse defective card.

 

[EXCellR8]

sorry if i didn't see it but are both cards a reference PCB model or are we comparing a ref to aftermarket? if so, which is which?

 

[IRobot23]

Can you both download so bench software to test out you GPU and CPU? maybe your CPU is bottleneck.

 

[Shmee]

We need to know system specs, as mentioned. Could be something else in your system. Also, what game(s)?

 

[ImpulsE69]

I don't think system specs matter. He stated that 2 different cards were put in the same system. As long as he completely removed/reinstalled drivers, that should be all that is needed. We can assume he didn't OC either card, so unless the friends card was OC out of the box ,and his is reference then it is most likely defective.

You could try running MSI Kombuster highest end test and watching the voltage/fps. It's helped me find a bad card before.