My nightmare

[AbdoulTheGreat]

Hi,

I just put together a new pc. Parts are:

Evga nforce 680i motherboard
Intel E6600
Corsair dominator 6400 ram (2ghz)
XFX 8800gtx
OCZ 700W power supply
Creative extreme music sound card
2x seagate baraccuda 320gig
Thermaltake armor case
Sphythe Ninja cpu cooler

So I plugged everything in yesterday and try to start it off. Nothing... When I plug in the power cord, a blue LED starts on motherboard and in front of case. When I press the power button on case, an orange LED starts on case.

So anyways I brought the thing to the store where I got the parts from. They tell me they will look at it and if it's something I broke, my problem. Thing is, they will take 10 days to even start looking at it. Also, I seriously doubt that I did something wrong. I've build all my computers and never had problems before. Also, they are the ones that mounted the cpu and heat sync to mobo, so the ''touchy'' stuff was already done.

If I can figure out what the problem might be I could go pick the thing up at the store and fix it myself. My first guess was a broken psu but I have no way to test that (don't have another one handy)

Help!

 

[Yellowbeard]

In a case like this where you get no post at all, the best thing to do is to try your parts in another known working computer if you have access. Unfortunately, since you are facing a warranty situation, you may be at the mercy of the retailer. However, considering how much you just spent, you may want to appeal to them to atleast try to post it for you while you are there. My guess is that with a proper test bench, they could isolate the problem in 10 minutes or less assuming they are competent.

 

[DaveSimmons]

So I plugged everything in yesterday and try to start it off. Nothing...

You need to unplug everything from the motherboard except RAM and CPU, including soundcard, drvies and video, then see if you get the no video beeeeep on startup.

If that works, put back just the video and see if it works.

If you didn't get the beeeep the RAM might require a higher voltage than the motherboard supplies, this is sadly very common (1.8v mobo vs. 2.x v RAM). Check the specs to see if they match, check the RAM website, google, search here.

 

[AbdoulTheGreat]

That's what I said... It's all I want, for them to make it post, I can go from there. I'll go back tomorrow to bitch some more.
I haven't built a PC in like 3-4 years, last one didn't have sata, etc... but from what I've seen these things are even easier then before to build so I don't know...

I did do some tests, try taking out ram, first then second stick, unplugged drives. Didn't do anything. I double checked the 24 pin connector and the 8 pin connector on board, both seemed well installed.

 

[LouPoir]

Tough trying to fix a set up when you have no spare parts - G/L

 

[boomerang]

The first thing I try nowadays is resetting the CMOS.

 

[AbdoulTheGreat]

I did reset the CMOS and yeah I know... with spare parts I could have probably fixed it.
As far as ram voltage I can check, but this motherboard is supposed to be made for ''high end'' systems, so I don't know...

Anyways, I guess I'll just bug the guy at the store so they plug the thing on the bench and get it to post. I mean, with a bench you'd figure they can do that in less then 10 days...

 

[Yellowbeard]

Like I said, if they know what they are doing, you can figure out MOBO or CPU or Memory or PSU in a matter of minutes. I wish you luck and may you find an exceptionally sharp knife in their drawer of techs the day you return.

 

[AbdoulTheGreat]

oK so, they called me already, motherboard is fried. the 24 pin connector consisted of a 20 pin one and a 4 pin one, apparently I plugged the 4 pin one backwards and it could have caused it... doh.
They are sending the board to evga hoping that they will pass it under warranty. If not I'm pretty much screwed because I don't have the money to buy another board...

I should know in a week.

 

[Yellowbeard]

Originally posted by: AbdoulTheGreat
oK so, they called me already, motherboard is fried. the 24 pin connector consisted of a 20 pin one and a 4 pin one, apparently I plugged the 4 pin one backwards and it could have caused it... doh.
They are sending the board to evga hoping that they will pass it under warranty. If not I'm pretty much screwed because I don't have the money to buy another board...

I should know in a week.

That does not sound correct. The molex' used for that are keyed in such a way that you cannot plug them in wrong. I would ask to see before they pawn something off on you that is not your fault.

 

[AMCRambler]

Originally posted by: Yellowbeard

Originally posted by: AbdoulTheGreat
oK so, they called me already, motherboard is fried. the 24 pin connector consisted of a 20 pin one and a 4 pin one, apparently I plugged the 4 pin one backwards and it could have caused it... doh.
They are sending the board to evga hoping that they will pass it under warranty. If not I'm pretty much screwed because I don't have the money to buy another board...

I should know in a week.

That does not sound correct. The molex' used for that are keyed in such a way that you cannot plug them in wrong. I would ask to see before they pawn something off on you that is not your fault.

Yeah the four pin connector is definitely keyed. No way you could plug it in backwards without breaking the connectors in half. Sounds to me like those dudes sold you a bad motherboardand are trying to jack you out of the money.

 

[AbdoulTheGreat]

Yeah I know those things are keyed and from what I remember I really didn't push that hard to get it in, and the guy said the mobo had no physical damage so i def didn't crack a connector.

Also, the 4 pin was like, wrapped with the 20 pin connector, to plug it the other way around I would have had to twist it, which I didn't do so I sorta know that I didn't plug it backwards.

He said that he had to pull real hard to get it out and that it was forced in wrong. Sounds like bullcrap to me but I can't do anything, the board is already on it's way to EVGA for waranty.

What do you guys think EVGA will do? I really can't afford another motherboard

 

[Yellowbeard]

Hopefully they will simply repair or replace it quickly. It's just too bad you did not have pix or something before you took in it. And, IMO, a reputable vendor would go ahead and replace your MOBO.

 

[AbdoulTheGreat]

OUt of topic question. Once I actually get this thing to post. Should I install xp 64 bit of 32 bit?

 

[pkme2]

Win 32bit for sure.

 

[MadAmos]

32 as there are limited drivers for 64 bit if you read the OS fourum you will find several tales of woe.

 

[AbdoulTheGreat]

Update!

They replaced my Mobo!
But I'm sorta scared that I'll mess up again. Maybe I'll take pics b4 I boot it up and show u guys. lol

 

[Boyo]

That is exactly correct. The mobo connection is keyed so you could not have possibly plugged in the 4-Pin connector backwards. It sounds like another problem or they are lying about something they did. I would check into this futher. Take a look at your mobo yourself to see how it is keyed.

 

[w00t]

I'd use 32bit there is no reason to run windows 64bit unless your running 64bit apps which i doubt you do.