Ok, so taking some suggestions from folks here I ordered a barebones from Monarch. It was slightly cheaper then ordering the components and assembling myself.
On 31Mar I ordered:
Tsunami Case
3200+ Winchester
DFI Lan party Ultra-D
Neopower 480
2x1024 Patriot Ram.
On 11Apr after the order hadn't shipped, I called Monarch and asked them the reason for the delay. I spoke to their orders person who explained there was an incompatibility with the motherboard and ram and asked how I would like to proceede.
When I asked why they didn't notify me of they delay, I got a new personnel excuse, but I was somewhat content at the time.
They offered to change the order and add a new mb or new ram. There was no other 1gb ram in the price range the patriot was in stock at the time, and Monarch wouldn't cover the extra expense (and I agreed with this) of the OCZ or Corsair ram. In any case, the order guy offered me the Asus SLI board.
I hadn't planned on building an SLI system, but I accepted and asked to verify it would be the deluxe board and not the premium. I was assured it would be the deluxe board (which was about 15$ or so over the DFI board, which Monarch was going to cover).
The order was shipped out 2 days later with the non-deluxe board in the system and an incorrect invoice- charging me full price for the Asus board.
Once again, I called Monarch up and explained my dissatisfaction to their order person. I was not getting the system I wanted, and the non-deluxe mb has some issues I wasn't satisfied with (namely firewire and bios issues).
The order person expressed his apologies, yet again, and asked how he could fix the situation. After discussing the issue, I told him I had planned on purchasing a video card for this system at some point, and he offered me an evga 6800GT for 340$ (about 30-40$ under the price Monarch paid from their distributor). I was happy with this offer, but we also talked about the BFG 6800GT card. In the end, I decided to go with BFG since I liked the video port options better. He agreed and all was well. I was satisfied with the arangement.
So now I just recieved an email with my invoice on it, and its the BFG card however I'm being charged 380$ for it. Only 20$ under their invoice.
Now I should add that I've sent several emails to verify orders and whatnot that have gone unanswered. I'm also calling from Afghanistan- and calling card costs have reached over 40$ at this point just to deal with their mistakes and lack of communication.
So, do I make an issue of the 40$? Send the entire order back? Anyone think I'm being unreasonable?
On 31Mar I ordered:
Tsunami Case
3200+ Winchester
DFI Lan party Ultra-D
Neopower 480
2x1024 Patriot Ram.
On 11Apr after the order hadn't shipped, I called Monarch and asked them the reason for the delay. I spoke to their orders person who explained there was an incompatibility with the motherboard and ram and asked how I would like to proceede.
When I asked why they didn't notify me of they delay, I got a new personnel excuse, but I was somewhat content at the time.
They offered to change the order and add a new mb or new ram. There was no other 1gb ram in the price range the patriot was in stock at the time, and Monarch wouldn't cover the extra expense (and I agreed with this) of the OCZ or Corsair ram. In any case, the order guy offered me the Asus SLI board.
I hadn't planned on building an SLI system, but I accepted and asked to verify it would be the deluxe board and not the premium. I was assured it would be the deluxe board (which was about 15$ or so over the DFI board, which Monarch was going to cover).
The order was shipped out 2 days later with the non-deluxe board in the system and an incorrect invoice- charging me full price for the Asus board.
Once again, I called Monarch up and explained my dissatisfaction to their order person. I was not getting the system I wanted, and the non-deluxe mb has some issues I wasn't satisfied with (namely firewire and bios issues).
The order person expressed his apologies, yet again, and asked how he could fix the situation. After discussing the issue, I told him I had planned on purchasing a video card for this system at some point, and he offered me an evga 6800GT for 340$ (about 30-40$ under the price Monarch paid from their distributor). I was happy with this offer, but we also talked about the BFG 6800GT card. In the end, I decided to go with BFG since I liked the video port options better. He agreed and all was well. I was satisfied with the arangement.
So now I just recieved an email with my invoice on it, and its the BFG card however I'm being charged 380$ for it. Only 20$ under their invoice.
Now I should add that I've sent several emails to verify orders and whatnot that have gone unanswered. I'm also calling from Afghanistan- and calling card costs have reached over 40$ at this point just to deal with their mistakes and lack of communication.
So, do I make an issue of the 40$? Send the entire order back? Anyone think I'm being unreasonable?
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