Actually, the amount of negative feedback is a direct indication of how good or 'not good' something is. You are correct, hardly anyone will post a 'love it' letter, etc, but as soon as something stubs it's toe, it's hate mail time... and certainly They understand that. And... no, I don't think They only listen to corporations... like the ones that are still running XP and want it to last forevarr.
When I built my HTPC box 2 years ago and started researching configuration options, I realized the HTPC is dead, or at least on life support. When you can stab a USB or HDMI device into your TV, flop down in your chair, and mash a remote button... or when the Dish guy delivers and sets up the DVR, and all you have to do is mash a remote button to get it to work, well... that's what will sell to the masses. Having another PC, with the whole update/download/configuration/storage/virus/reliability/GUI issues, and then having to pay for programming (in some instances) on top of that... naaaaa. Not saying there isn't a place for it, I'm just saying The Masses will never buy it, and that's what MS is betting on with WMC.
I've tried XBMC/Kodi twice... and I just don't care for it, particularly vs WMC. Too bad someone doesn't come up with a stripped down version of Kodi... I don't need it to wash the dishes and walk the dog, I just want to stream movies.
As a plan of argument, maybe we should look at the advocates and the detractors, their usage and experience profiles.
I know someone who lives far outside the city limits. He relies on OTA broadcast TV. He won't subscribe to satellite -- Dish or DirectTV, and he simply can't get cable -- or at the time, he couldn't get it. Some six years ago, I was trying to encourage him to run HDMI from his study where he locates his PC, to his living room. Of course, we know there are other ways of making the connection. But I couldn't raise an ounce of enthusiasm. He could care less about encrypted channels or premiums, because he doesn't get any, doesn't want to pay for them anyway.
He'd probably be the first person to open a $20 bottle of wine to celebrate the death of Windows Media Center. He doesn't care about your desires to access premium channels via PC that you could just as easily get with a set-top box. If he gave himself a budget for purchasing a DVD or BD movie to stick on his shelf, he would care less about DVR.
Here in town, on my hill, there isn't a house on any block of a half-mile radius from here that isn't connected to the local Charter TV, ISP and telephone service. At minimum, they likely get their TV and internet from the provider.
Among those, there is a very large component who wouldn't want to think about connecting their PC to a TV or Home Theater rig. They pay their subscription dues; they rent the set-tops, DVR-components. To them, it is a complication with promise of enormous misery.
Then, of course, there's the group to which we forum members belong. It is not exactly an army to be reckoned with.
So that's the "herd logic."
But WMC has been a component of Windows since XP, making four generations of the OS for which Media Center was either an integrated component, an option in a box including XP MCE, or an add-on you could get for Windows 8.
Perhaps, through all those generations, MS miscalculated the obstacles to using MC for HT purposes. Where is the desktop computer located? Do people actually want a PC like a stereo-receiver in their living room? How painful is the configuration and maintenance? Or what about Feng Shui?
You would think, though, that folks who avoided exploiting the integration of cable and OTA with the DVR capability of a PC might find the other features of MC useful.
But that's four generations of WMC history. MS has the source code, the libraries. They just disbanded the team. Yet much of the customer experience and maintenance had been automated no less than Windows UPdate. To argue that it is a prohibitive cost to them is silly.
Perhaps I forgot the business users and the corporations tasked with IT management. They wouldn't want or even show interest in an entertainment feature.
Tomorrow, I"ll ask a handful of local friends whether they're planning to sever their subscription to the Charter cable provider. I know they're all goo-gah over mobile devices -- their cell-phones equate to freedom. They are no longer tethered to a desktop. But I bet they're happy with the way the get their TV, and probably had never thought much about internet TV. They would either need devices in the living room that realize that possibility, or they'd have to connect a computer.
Meanwhile, I hear that Google will soon "open source" Sage TV. Maybe it takes a powerful player like that to conclude negotiation with the media Nazis. I couldn't rightly say for certain.
But the demographics aside, there's still plenty of justification for providing WMC with a new OS versions, or making it available for a price at minimum.