MY IE keeps crashing!

Jun 20, 2003
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I just got a new computer like 2 weeks ago a

Cicero 2.4 ghz
pentium 4
512 SD ddr ram
Windows Xp home edition computer...

but i installed my ADSL Telus internet about 2 weeks ago and it started working fine... but now IE crashes at every 3 sites i go too.. for example i try going to my hotmail account and it crashes every time i try to check it..
all the the programs i use that are online work perfectly exp:Msn messenger and Half life & other games
but its just internet explorer that crashes A lot!
if you could help me and give me any suggestions that would be really great
PS: it took a while to get to this site, Kept crashing!
 

kazeakuma

Golden Member
Feb 13, 2001
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Firstly, do a windows update or download the latest version of IE. Install, see if there's any problems then let us know. If you can't download or are having problems with IE crashing, you can download an alternate browser with an FTP client if you have one. Mozilla is available from ftp.mozilla.org

 

kazeakuma

Golden Member
Feb 13, 2001
1,218
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That is the latest version. Are you doing anything in particular when it crashes? Can you go to specific sites knowing it will crash on load? Or is it random and just seems to crash after a little while? If you leave it open on your desktop idling will it still crash?
 

tjaisv

Banned
Oct 7, 2002
1,934
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Guys I'm also having the same problem with IE: it crashes a little while after I open it up, doesn't matter which websites I try to visit. I just noticed this problem yesterday when after chatting on IRC I went to a certain website where the page froze while loading, then I got the Windows XP crash message saying that IE has enountered a problem and needs to close. I kept opening up IE only to find that webpages were now loading extremely slowly and eventually after a little while the browser would crash again. So I tried uninstalling and reinstalling but that didn't help any. Also I've noticed that my CPU usage skyrockets to 100% when i've had the browser open a while, which makes my other programs very sluggish and unstable.

I went ahead and installed Mozilla, and now I dont get any more crashes (actually it has crashed once). However, I still encounter system/progam instability because the CPU usage still rockets to 99% with Mozilla. Any thoughts on what's causing that problem? I ran a Norton virus scan but nothing showed up. I hope i dont have to reinstall my OS again, dammit :(
 
Jun 20, 2003
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Yah the page is random..... and like 2 days ago i found out wen i click on a link on msn exp:checking my email through the direct link" it freezes the page and msn messenger! also it does not give me a error message.. it just turns all white and i have to end task it.... Yep the sites are random that i go to that freeze!
 

WarCon

Diamond Member
Feb 27, 2001
3,920
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From Microsoft Database:

To reinstall or repair Internet Explorer and Outlook Express, use either of the following methods while you are logged on as an administrator.
Method 1: Reinstall or Repair Windows XP
To repair or reinstall Internet Explorer and Outlook Express in Windows XP, complete the following procedure while you are logged on as an administrator:
Use the System File Checker tool to scan all of the protected files on your computer:
Click Start, and then click Run.
In the Open box, type sfc /scannow, and then click OK.

Note that you may be prompted for the Windows XP or Windows XP Service Pack 1 installation media.
Test to determine if the issue is resolved. If the issue is resolved, skip the remaining steps. If the issue is not resolved, continue to the next step.
Complete an in-place upgrade of Windows XP, a repair of Windows XP, or reinstall Windows XP. For additional information about how to complete an in-place upgrade or repair of Windows XP, click the article number below to view the article in the Microsoft Knowledge Base:
315341 How to Perform an In-Place Upgrade (Reinstallation) of Windows XP

To reinstall Windows XP updates, visit the following Microsoft Windows Update Web site:
http://windowsupdate.microsoft.com/

Method 2: Edit the Registry and Install Internet Explorer 6
WARNING: If you use Registry Editor incorrectly, you may cause serious problems that may require you to reinstall your operating system. Microsoft cannot guarantee that you can solve problems that result from using Registry Editor incorrectly. Use Registry Editor at your own risk.

When you try to reinstall the same version of Internet Explorer, you may receive the following error message:

Setup has detected a newer version of Internet Explorer already installed on this system.
Setup cannot continue.
To avoid this error message and reinstall the same version of Internet Explorer and Outlook Express, follow these steps:
While you are logged on as an administrator, click Start, and then click Run.
In the Open box, type regedit, and then click OK.
Locate the appropriate registry subkey, right-click the IsInstalled (REG_DWORD) value, and then click Modify.

To reinstall only the Internet Explorer 6 browser component on Windows XP, use the following registry key:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Active Setup\Installed Components\{89820200-ECBD-11cf-8B85-00AA005B4383}

To reinstall only Outlook Express 6 on Windows XP, use the following registry key:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Active Setup\Installed Components\{44BBA840-CC51-11CF-AAFA-00AA00B6015C}

Change the value data from 1 to 0, and then click OK.
Quit Registry Editor, and then install Internet Explorer 6.
To reinstall Windows XP updates, visit the following Microsoft Windows Update Web site:
http://windowsupdate.microsoft.com/

By default, Internet Explorer 6 is preinstalled in all versions of Windows XP and cannot be removed. To provide computer manufacturers more flexibility in configuring desktop versions of Windows XP, Microsoft has made it possible for OEMs, administrators, and users to remove user access to Internet Explorer while leaving the Internet Explorer code intact and fully functional to make sure the functionality of programs and operating system functions that rely on it. For example, Windows XP supports an "IEAccess=off" switch in the Unattend.txt file, and Internet Explorer has been added to the Add/Remove Windows Components section of the Add/Remove Programs tool in Control Panel. This does not reinstall Internet Explorer.