my headphone do not have sound...help

[ollo993]

anyone know how to fix it? the mic is ok... but there is no sound at all....

 

[Valantar]

I was very tempted to be utterly snarky here, but in the end that doesn't get us anywhere. Can you please describe your problem in some detail? "My headphones don't work" doesn't even give us the slightest clue as to why that might be.

What headphones are they? How are they connected? USB? Front panel audio? Rear audio? Are they connected to a laptop or desktop? If it's a laptop, does it have a single 4-pole combo jack ("TRRS) for both mic and headphones, or separate connectors? Did they use to work, or are you using them for the first time? If you have speakers connected, do you get any sound from them? What operating system are you using? Did you recently mess around with audio settings, or update any drivers? Have you inadvertently changed your audio output device (if you're using a new build of Windows 10, that can be done by clicking the name of the audio output device in the volume adjustment pop-up, and choosing a new one from the list that appears)? For example, if you inadvertently changed it to an unused S/PDIF output your PC has, there's no way anything on your PC would make a sound, unless you changed it back.

 

[VirtualLarry]

That post deserved a "like", seems like it covered most everything. Except, do you have pets, and did they chew the cord? (Just wondering, for completeness...)

 

[paypal86]

Hi ollo993,
I don't know How are headphones connected?
But you can follow the below mentioned steps to set the Headphone as the default device:

• Open Control Panel and select Sound.
• When the Sound dialog appears click the Playback tab.
• Verify if the Headphone is listed and the right sound card listed under playback devices.
• If so, right click the Headphone device and click on default playback device.
• If they are not listed, Right click on the blank space and click on show disabled device.
• If the Headphone gets listed,
• Right click the “Headphone” select “Enable”. Right click the “Headphone” again and select “Set as default device” from the same list.
• Click “Ok”. Now remove and reconnect the Headphone and check.

 

[corkyg]

OK olio993, - you are now on the proper Forum. Please answer the above questions.