My DSL modem/router reset itself?!

[JEDI]

Verizon DSL
Westell 327W DSL router (wireless disabled)

I lost connection for a about 15 min.

then the router reset itself (all lights flashed) w/o me doing anything.

i went into config and it said it has been up for 1min 20sec, thus verifiying that it reset itself.

is it normal for the router to reset itself?!

If not, am i being hacked? (My Norton Antivirus is up to date)

edit:
it's a modem/router

 

[JW310]

The Westell 327W is a combination DSL modem/router, correct? If that's the case then it seems possible that your DSL provider pushed an update to it and caused it to lose connection/reboot. Or you may have lost the DSL connection and the router/modem rebooted itself in an attempt to resync.

 

[ms526]

Originally posted by: JW310
The Westell 327W is a combination DSL modem/router, correct? If that's the case then it seems possible that your DSL provider pushed an update to it and caused it to lose connection/reboot. Or you may have lost the DSL connection and the router/modem rebooted itself in an attempt to resync.

As far as I know, DSL providers cannot "Push an update" to your own private router. If I bought a router that allowed 3rd parties to "Push updates" to my router, then I would take it back and demand my money back in the name of apalling security.

Thankfully, that isn't an issue for me as I run Cisco Routers.

 

[JW310]

Originally posted by: ms526

Originally posted by: JW310
The Westell 327W is a combination DSL modem/router, correct? If that's the case then it seems possible that your DSL provider pushed an update to it and caused it to lose connection/reboot. Or you may have lost the DSL connection and the router/modem rebooted itself in an attempt to resync.

As far as I know, DSL providers cannot "Push an update" to your own private router. If I bought a router that allowed 3rd parties to "Push updates" to my router, then I would take it back and demand my money back in the name of apalling security.

Thankfully, that isn't an issue for me as I run Cisco Routers.

If the router is a combination modem/router that's rented to you by the DSL provider, then technically it's not "your own private router" now is it? I agree the situation might be different if it were a separate router from the DSL modem, but last I checked, the particular router that he has is a combination DSL modem and router.

 

[ms526]

Originally posted by: JW310

Originally posted by: ms526

Originally posted by: JW310
The Westell 327W is a combination DSL modem/router, correct? If that's the case then it seems possible that your DSL provider pushed an update to it and caused it to lose connection/reboot. Or you may have lost the DSL connection and the router/modem rebooted itself in an attempt to resync.

As far as I know, DSL providers cannot "Push an update" to your own private router. If I bought a router that allowed 3rd parties to "Push updates" to my router, then I would take it back and demand my money back in the name of apalling security.

Thankfully, that isn't an issue for me as I run Cisco Routers.

If the router is a combination modem/router that's rented to you by the DSL provider, then technically it's not "your own private router" now is it? I agree the situation might be different if it were a separate router from the DSL modem, but last I checked, the particular router that he has is a combination DSL modem and router.

My provider is "wires only" i.e. they provide only the connection and I use my own hardware at my end. Therefore, I own the router and am in full control of it.

 

[JEDI]

it happened again just now!

and this time it wasnt out for like a few min then reset. i was surfing, then i lose connection and the lights on the dsl modem/router all blinked.

i have connection again.

the dsl modem/router was free w/Verizon DSL, so that implies it's mine.

Verizon tech support clueless.

Anyone have any idea what's going on?

 

[Luke Friendly]

Another option to look at is the Modem/routers power supply, a sudden spike or drop in volts/amps will cause the device to reset it self, its a line of protection for power surges but drops in power have the same effect, a multi-meter will tell you if its putting out the right amount, if you dont have one or are unfamiliar with them touch the power supply, if it is extremly hot, get a new one, also if you live in a apartment building or an older house, summer tends to bring out air conditioners and lots of fans that suck up power, I myself live in a condo and evertime the guy above me's portable AC unit kicks in my lights dimm, luckly i have a battery back up that regulates the power to my computer and all its additions

 

[tfinch2]

Originally posted by: ms526

Originally posted by: JW310

Originally posted by: ms526

Originally posted by: JW310
The Westell 327W is a combination DSL modem/router, correct? If that's the case then it seems possible that your DSL provider pushed an update to it and caused it to lose connection/reboot. Or you may have lost the DSL connection and the router/modem rebooted itself in an attempt to resync.

As far as I know, DSL providers cannot "Push an update" to your own private router. If I bought a router that allowed 3rd parties to "Push updates" to my router, then I would take it back and demand my money back in the name of apalling security.

Thankfully, that isn't an issue for me as I run Cisco Routers.

If the router is a combination modem/router that's rented to you by the DSL provider, then technically it's not "your own private router" now is it? I agree the situation might be different if it were a separate router from the DSL modem, but last I checked, the particular router that he has is a combination DSL modem and router.

My provider is "wires only" i.e. they provide only the connection and I use my own hardware at my end. Therefore, I own the router and am in full control of it.

WTF does your ISP have to do with this thread and solving the problem that the OP is having? Stop trying to hi-jack every thread in this forum section. We do not care about your ISP. If we did we would sign up with them.

 

[dmcowen674]

Originally posted by: Luke Friendly
Another option to look at is the Modem/routers power supply, a sudden spike or drop in volts/amps will cause the device to reset it self, its a line of protection for power surges but drops in power have the same effect, a multi-meter will tell you if its putting out the right amount, if you dont have one or are unfamiliar with them touch the power supply, if it is extremly hot, get a new one, also if you live in a apartment building or an older house, summer tends to bring out air conditioners and lots of fans that suck up power, I myself live in a condo and evertime the guy above me's portable AC unit kicks in my lights dimm, luckly i have a battery back up that regulates the power to my computer and all its additions

Very true. They are right on the edge power suplly wise to be cheap as possible.

Do you have your setup on a UPS like a small APC unit say a 550 VA Unit?

Mine has kicked in several times this summer as we have had over 10 days over 100 degrees already.

 

[Luke Friendly]

Well i was waiting to see if anyone posted the outcome of the problem, but it must be fixed , In answer to your question thats almost exactly what I'm running its a Tripp-Lite AVR550U (UPS) it runs 550VAwith AVR and USB connection, It has 8 outletson it but only 4 are connedted to the back-up battery, the restb just have surge protection. I would not ut much stock in it though, Its an extra from work, used to supply the computer and the security system, (digital server) since we ordered to many (oops did I do that) I took one home, last year we had a power line blow up the street, thus knocking out the power for about 10 hrs, it happenned after I was gone home at about 7 pm next day when I came in went to turn on the computer, I got "cannot find operating systen at boot up, the unit was an IBM small form desktop a p4 @2ghz, 512ram, 80 GB HD, they are leased (no choice corprate rules) so I cant even think about taking the cover off and peeking around to see what the problem is, (that was painful) they sent us a whole new unit and a week later called back to tell us the back-up was defective not only had it not stayed on it didn't stop the power spike and it fried the HD, but tell me how do you get a surge in power that targets the HD only, the rest of the computer was fine , it even still turned on, just couldn't find the HD, anyway beware, hard to tell if there faulty untill its to late