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My Crucial Horror Story

Ok, not sure if I understood all that but...

You bought ECC ram because the website says it was supported by your mobo.
You get it and realize that it is slow (ECC memory is slower btw)
You email/call them and want them to trade your ram for a different type of ram?
Why don't you just get a refund instead of trying to trade with them, I don't think they will do anything but exchange your ram for the same type of ram, and that's only if it is defective.
 
Well, if the RAM worked in your mobo then it must support ECC RAM. If not it wouldn't have worked in the first place. ECC RAM is always slower than regular RAM, because it checks for errors.
Why don't you just search for the part number of the RAM on Crucial's website and buy another stick of ECC RAM if you want more of it.

If you want regular RAM, then just buy the amount of RAM you want and sell your ECC stick on the FS/T forums, Ebay, or some other place.
 
all this over $10? jeez... i think i should charge you $10 for wading through that story.
 
I didn't read your post, it scared me away just looking at it. But I can say that I burned out a 256 meg stick if PC133 (entirely my fault) and I called crucial, and they had a new stick to me free of charge within 10 days.
 
dunno this seems like its ur fault

imho the uninformed consumer gets whats coming to them...u got crapped on cauze u didnt know what you were doing...
 


<< Ok, not sure if I understood all that but...

You bought ECC ram because the website says it was supported by your mobo.
You get it and realize that it is slow (ECC memory is slower btw)
You email/call them and want them to trade your ram for a different type of ram?
Why don't you just get a refund instead of trying to trade with them, I don't think they will do anything but exchange your ram for the same type of ram, and that's only if it is defective. >>



Exactly.
 
Agree w/ Smbu. If it works w/ ECC, buy more. If you want the speed of non-ECC, then buy the non-ECC stuff and sell the ECC stuff. All sorts of fools on eBay that will pay more than what it's worth.
 
So, is the horror story going to be posted soon. 😉

It sounds like from your story that you perchinsed the RAM be.
Im a little confused under which motherboard you were looking at one the crucial website when you originally ordered the RAM.

Also Im a little confused about what was wrong with the swiftech, wouldn't you have still shorted the board even if you had gone with the Iwill. You said that it got messed up because of the HSF

Also, isn't ECC set in the BIOS. Can't you just disable ECC in the BIOS and use it with regular RAM.
 
They're not obiligated in any way to exchange your ram for another part regardless of the price. They shouldn't have to.

This is your mistake, so telling crucial to "fuk in hell" is unnecessary.
 
What the hell dude, this is all YOUR fault for not doing research in the first place on ECC RAM. Then you want Crucial to bend over backwards for YOUR mistake? I would've hung up the phone 😉



<< I thought the more expensive the RAM, the better >>



I stopped reading after that 😀
 
Hold on, let me get this straight. You want them to cater to your demands, and send you a brand new module for a used module? Obviously your motherboard supports ECC ram if it works, so your only complaint is that it is slower? So wait, if I order an Athlon T-Bird from some place online, and then 3 months later decide an Athlon XP works in my board too, but is actually faster, then I can complain and they have to send it to me? Crucial didn't rip you off for anything. You ordered 256MB of ECC ram and you got 256MB of ECC ram.
 


<< THIS POST CONTAINS ALOT OF GRAMMAR >>


Actually, no. It doesn't contain a lot of [correct] grammar.

Anyway, its one thing for a company to pull a bait and switch on you (advertise one thing and then try to sell you something more expensive) but you bought the ECC RAM because a)you thought it did something that it doesn't do and b)your board supported it.
Crucial has an online helpdesk as well as an email service that could have told you differently (these know-it-alls here at AT could have too). But if someone at a shop or at Crucial itself had told you to buy ECC (because more money=faster computer), then yes, you have every right to be pissed. As it is you still have time to sell it before the market drops more and you won't lose all your money spent.
 
If I read that whole thing right, you screwed up your CPU, RMAd it, screwed up your board, and RMAd that too. Tell you what. When you start taking responsibility for your own FUs, then maybe you can bitch, and removing the text from your first post is not a good start.

Thank you. Have a nice day.
 



<< If I read that whole thing right, you screwed up your CPU, RMAd it, screwed up your board, and RMAd that too. Tell you what. When you
start taking responsibility for your own FUs, then maybe you can bitch, and removing the text from your first post is not a good start. >>



that about sums it up...
 
<< <I>I thought the more expensive the RAM, the better</I> >>

technically speaking shouldn't you have gone for registered DIMMs. I noticed they had some at the speed you were talking about. How did you know not to get Registered (ie more expensive) but still got ECC.
 
well its pretty safe to say he realized hes a moron and i think hes run away; another job well done~!

only rant if u got screwed; if u f'd up then take it like a man!
 
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