my computer will not shutdown

[channh]

When I try to shutdown using Windows XP my computer restarts rather than shutdown. I have an AZ11 motherboard. I tried using safe mode and it does the same thing. Help

 

[yazz]

i have seen this many times before. when you want to shutdown the system actually restarts. known fixes for such:

Replace Power Suppy
Replace RAM
Replace motherboard
Check to see if your motherboard is seated in the case correctly--may be a short.
Check your wall socket and see if it is grounded properly (you may have to rewire that area of the house)--main cause of this problem.

 

[Wingznut]

I'm having the same issue with WinXP. But since I leave my PC on all the time, I've never really investigated it. But I did find the following from this site. I do have EZCD installed (but not Take Two). I haven't tried any of the below fixes, so let me know if they work.

The majority of shutdown problems reported with Windows XP thus far have been that it reboots when shutdown is attempted. This may be a global symptom emerging from several distinct causes, because, by default, XP executes an automatic restart in the event of a system failure. Therefore, more or less anything compromising the operating system during the shutdown process could force this reboot.

Disabling the ?restart on system failure? feature may permit the exact cause to be isolated: Right-click on My Computer, click Properties, click the Advanced tab. Under ?Startup & Recovery,? click Settings. Under ?System Failure,? uncheck the box in front of ?System reboot.?

Some things that have produced this reboot-instead-of-shutdown symptom are:

By now, the Roxio/Adeptec Easy CD / Direct CD software is well documented as being the major cause of this undesirable shutdown behavior. SOLUTION: Roxio now has released new drivers (here) to solve this problem in both the Platinum and Basic editions of Easy CD Creator 5. I suspect that at least half of the Windows XP shutdown problems will go away with Roxio?s release of these patches. This has been the single most common cause of Win XP shutdown problems thus far.

One warning about this patch comes from correspondent Bert Smith: Be sure to read the directions! ?Roxio Easy CD Creator Platinum 5.0 can be a real hassle to get working under Win XP,? Bert wrote, ?and there is the risk of your computer not booting if you blindly go ahead and install it without first consulting the Roxio Web site.? Bert also mentioned that Roxio?s ?Take Two? backup program (normally part of Easy CD Creator 5 Platinum) is uninstalled when the Roxio patch is applied.


Direct CD. Alex Birman and others have reported that installing Easy CD 5.0 does not cause the shutdown problem, provided they do not install the Direct CD component. Though this isn?t universally true, enough people have mentioned it for me to suggest it as a work-around.


CDRALW2K.SYS. Correspondent Larry Blumette identified the CDRALW2K.SYS file (version 1.0.0.1048) as the Roxio file causing his shutdown problems and error conditions. When he deleted or renamed this one file, his problems went away. (Of course, you lose your CD functionality that way, too.)


UDFRINST. Correspondent ?MoToR,? and others solved this reboot-on-shutdown problem by removing the UDFRINST file from his computer. This file is part of the Roxio CD-RW software for systems not using Direct CD.


Whether or not APM is enabled makes a difference ? but the effect could go two ways. Some users report that XP reboots on shutdown if APM is enabled, but shuts Windows down just fine if APM is disabled. Other users report exactly the opposite behavior. According to Jack Dunne, this is similar to what has been observed sometimes in Windows 2000, which has much in common with Windows XP. The issue seems related to the computer?s specific hardware or BIOS ? so, as with all NT operating systems, we are again reminded to stick to the Hardware Compatibility List where possible.


Y-SB3 Logitech Internet Keyboard can also cause this problem. If you use it as a simple generic keyboard, there?s no problem; but, if you install the Key Commander software that drives the special Internet functions, Win XP will restart instead of shut down. Unfortunately, Logitech has decided that they will not be updating this driver for this keyboard. (Tip from Jan K. Haak.)


Logitech MouseWare 8.6. Windows reboots when shutdown is attempted. The software caused a BSOD with KBDCLASS.SYS. Removing the software solved the BSOD the problem. (Tip from Pablo Cheng.)

 

[bacillus]

Go to windows update and update fully


There are a number of users who are noticing that their PC will no longer automatically power down/shut off without pressing the power off button on the computers unlike in Windows Me/95/2000.
There could be a number of reasons for this - but the main one seems to be that ACPI is not enabled on the computer or in Windows XP. Here is how to try that out:

1: Click - Start - Control Panel - Performance and Maintenance - Power Options Tab

2: Then click APM - Enable Advanced Power Management Support

 

[maxemo]

Removing ecdc and reinstalling it as per Roxio instructions fixed my problem. Thanks for the help.

 

[Bozo Galora]

surefire "screwdriver fix":

take your Win XP CD and vigorously gouge the plating on the top, until it flakes off and is no longer useable.

Viola!!!!!