"My computer don't wanta startup this mornin'"

[fbrdphreak]

I just posted my first call of the morning but others are sharing their experiences too! Tell us your funniest stories

"I mashed da button but nothins happnin."

"Is your screen on?"

"Well its black."

"So do you see a little amber LED?"

"No I don't see nothin."

"What kind of monitor do you have?"

"Its a....flat panel."

"Well I believe on all the LCD monitors we use, there is a little LED, a tiny dot of light, next to the power button. Have you pressed the power button on your monitor?"

"Yea, nothin happened."

"Well with just about any monitor, if you press the power button SOMETHING should appear on the screen; even if the computer isn't on. It sounds to me like somehow your monitor got unplugged."

"Oh......ok. I'll go see if its unplugged and call you back."

That was like 20 minutes ago

 

[leftyman]

stop unplugging your co-workers monitors

 

[SynthDude2001]

Originally posted by: leftyman
stop unplugging your co-workers monitors

I have a feeling it's a 2005FPW and he wants to steal it

 

[czech09]

Lol you work for Dell?

 

[Tiamat]

:laugh:

 

[fbrdphreak]

Originally posted by: SynthDude2001

Originally posted by: leftyman
stop unplugging your co-workers monitors

I have a feeling it's a 2005FPW and he wants to steal it

Hehe, actually mine is on the way Bought it from msi1337 last night!

 

[Leper Messiah]

Originally posted by: fbrdphreak
"I mashed da button but nothins happnin."

"Is your screen on?"

"Well its black."

"So do you see a little amber LED?"

"No I don't see nothin."

"What kind of monitor do you have?"

"Its a....flat panel."

"Well I believe on all the LCD monitors we use, there is a little LED, a tiny dot of light, next to the power button. Have you pressed the power button on your monitor?"

"Yea, nothin happened."

"Well with just about any monitor, if you press the power button SOMETHING should appear on the screen; even if the computer isn't on. It sounds to me like somehow your monitor got unplugged."

"Oh......ok. I'll go see if its unplugged and call you back."

That was like 20 minutes ago

This basically sums up my exsistance at work, dealing with people like that. Yesterday we installed 8 new PCs, unfortunately, they use Novell (Evil I tell you). A couple of hours later we get a ticket saying that 6 of the 8 computers we installed, the users can't log in. We go up there, put in the precise same passwords they gave us log them in and leave. One person was complaining about a completely different program that we had no control over. Meh.

 

[ThePresence]

I once had someone call me because he was repeatedly pressing the floppy drive button and the computer would not start.

 

[fbrdphreak]

Originally posted by: Leper Messiah
unfortunately, they use Novell (Evil I tell you).

No telling me, we use novell too.

 

[Leper Messiah]

Originally posted by: fbrdphreak

Originally posted by: Leper Messiah
unfortunately, they use Novell (Evil I tell you).

No telling me, we use novell too.

I'm willing to bet though that you actually know the supervisor account password, or at least someone who works there does...here, we walked in in the middle of their stuff, we have to hack switches to get the password, hack win xp to get admin passwords, don't have the proper rights in the one "admin" account we have for novell, so in console one we can't change folder permissions, etc...the list goes on. I told them we ought to just go in one week, take the whole thing down and throw up a domain. Less trouble in the end.

 

[fbrdphreak]

Originally posted by: Leper Messiah
I'm willing to bet though that you actually know the supervisor account password, or at least someone who works there does...here, we walked in in the middle of their stuff, we have to hack switches to get the password, hack win xp to get admin passwords, don't have the proper rights in the one "admin" account we have for novell, so in console one we can't change folder permissions, etc...the list goes on. I told them we ought to just go in one week, take the whole thing down and throw up a domain. Less trouble in the end.

Yeah, we image the machines for everyone we support; so we always have the admin accts setup and there is a novell acct setup specifically for use by us folk to login to any machine.

 

[BobDaMenkey]

"I was just using quick books, and then all of the sudden everything started flashing, and I freaked out and turned off the computer!"
"What do you mean everything started flashing?"
"Like, all of the windows on the screen started flashing, and I had the firewall off. I think I got hacked."
"Thats... interesting. I've never seen or heard of anything like that happening."
"Can you fix it?"
"I'll take a look at it."

I turned the computer back on, kept it offline. Ran spyware, adware, and virii detection. Nothing came up. Checked the system processes. Nothing out of the ordinary. Put it back online, with the firewall up, check the processes against the netstat -o, nothing wrong there. I have NO CLUE what that woman did.

 

[loic2003]

Originally posted by: ThePresence
I once had someone call me because he was repeatedly pressing the floppy drive button and the computer would not start.

so.... what turned out to be the problem?

 

[Iron Woode]

Originally posted by: loic2003

Originally posted by: ThePresence
I once had someone call me because he was repeatedly pressing the floppy drive button and the computer would not start.

so.... what turned out to be the problem?

 

[ColdFusion718]

Me: "Ok sir, please press Ctrl-A to terminate the program." (This old DOS program which used Ctrl+A to abort)
Client: "Umm ok nothing is happening"
Me: "Ok let's try that again."
Client: "We called in earlier and they told us to do the same thing. We've been pressing the Ctrl key for an hour, eh and nothing was happening, eh"
Me: "I'll be right back." (I put the mic on mute and go over to my co-workers and told them what happened, we laughed for about 5 minutes non-stop)
Me: "Ok sir, let's hold the Ctrl key with one finger, then press the letter A key."
Client: "Ohhh, you mean Ctrl-A, eh? Ok that worked, thanks!"

 

[fbrdphreak]

Originally posted by: ColdFusion718
Me: "Ok sir, please press Ctrl-A to terminate the program." (This old DOS program which used Ctrl+A to abort)
Client: "Umm ok nothing is happening"
Me: "Ok let's try that again."
Client: "We called in earlier and they told us to do the same thing. We've been pressing the Ctrl key for an hour, eh and nothing was happening, eh"
Me: "I'll be right back." (I put the mic on mute and go over to my co-workers and told them what happened, we laughed for about 5 minutes non-stop)
Me: "Ok sir, let's hold the Ctrl key with one finger, then press the letter A key."
Client: "Ohhh, you mean Ctrl-A, eh? Ok that worked, thanks!"

Canadian?

 

[QurazyQuisp]

The best one from my work is..... (I work at Michigan State NSCL, which is full physicists)
A lady sent a ticket in saying her computer has been beeping for the past two weeks. So, my coworker goes in, sits down at the computer and waits for it to beep, she hears it, but it seems to be coming from the ladys laptop. She then sits down at the laptop thinking "oh, I bet she meant her laptop" and it beeps, but it sounds like it's from her desktop. So, she goes back to the desktop, and it sounds like the laptop again. So then she decides it must be something on the desk inbetween the two. Well, under the paper of this ladys desk was a cell phone, and the cell phone had been beeping for the past 2 weeks because she had a new voice mail and never realized it. HEHE

 

[ColdFusion718]

Originally posted by: fbrdphreak

Originally posted by: ColdFusion718
Me: "Ok sir, please press Ctrl-A to terminate the program." (This old DOS program which used Ctrl+A to abort)
Client: "Umm ok nothing is happening"
Me: "Ok let's try that again."
Client: "We called in earlier and they told us to do the same thing. We've been pressing the Ctrl key for an hour, eh and nothing was happening, eh"
Me: "I'll be right back." (I put the mic on mute and go over to my co-workers and told them what happened, we laughed for about 5 minutes non-stop)
Me: "Ok sir, let's hold the Ctrl key with one finger, then press the letter A key."
Client: "Ohhh, you mean Ctrl-A, eh? Ok that worked, thanks!"

Canadian?

Yeah they were, they didn't give me any indication of this until the very end.

 

[fbrdphreak]

Originally posted by: QurazyQuisp
The best one from my work is..... (I work at Michigan State NSCL, which is full physicists)
A lady sent a ticket in saying her computer has been beeping for the past two weeks. So, my coworker goes in, sits down at the computer and waits for it to beep, she hears it, but it seems to be coming from the ladys laptop. She then sits down at the laptop thinking "oh, I bet she meant her laptop" and it beeps, but it sounds like it's from her desktop. So, she goes back to the desktop, and it sounds like the laptop again. So then she decides it must be something on the desk inbetween the two. Well, under the paper of this ladys desk was a cell phone, and the cell phone had been beeping for the past 2 weeks because she had a new voice mail and never realized it. HEHE

Haha, it never ceases to amaze me how people don't think for themselves if there are other people to do it for them.

 

[fbrdphreak]

Originally posted by: ColdFusion718

Originally posted by: fbrdphreak

Originally posted by: ColdFusion718
Me: "Ok sir, please press Ctrl-A to terminate the program." (This old DOS program which used Ctrl+A to abort)
Client: "Umm ok nothing is happening"
Me: "Ok let's try that again."
Client: "We called in earlier and they told us to do the same thing. We've been pressing the Ctrl key for an hour, eh and nothing was happening, eh"
Me: "I'll be right back." (I put the mic on mute and go over to my co-workers and told them what happened, we laughed for about 5 minutes non-stop)
Me: "Ok sir, let's hold the Ctrl key with one finger, then press the letter A key."
Client: "Ohhh, you mean Ctrl-A, eh? Ok that worked, thanks!"

Canadian?

Yeah they were, they didn't give me any indication of this until the very end.

Haha, that is classic

 

[MajorMullet]

Yesterday a lady randomly stopped by my cube to ask me to print something out for her. The file didn't open correctly, so I asked her if she created it in 2003 (meaning Office 2003 - I have Office 2000, so I thought hey, maybe there's some feature that I don't have).

She said "Ummm... no, I created it yesterday", and looked at me like I was an idiot. I almost lost it right there, but I managed to explain to her that I meant Office 2003, to which she replied "I don't think so. I have the newest one."

 

[pontifex]

i worked at a national pharmacy chain's tech support for 4 years. this was tech support for the stores.
i'll tell you what, i wouldn't want some of those pharmacists i talked to to give me any drugs.

i can't remember any specific incidents that were funny atm. most of my co-workers in tech support were idiots too.

at one point we used to use modems to connect to this one piece of equipment. there were these 3 old ladies that worked there. sometimes we didn't always have the right number for listed for that phone line and we would get the store's fax instead. well, it was easy to tell when you had the fax and when you ahd the modem. but not for these 3 ladies. they would sit there and let it go until it timed out and then try again...i used to get really pissed hearing the fax tones going off through the modems all the time.
these 3 women were just horrible at their jobs. always screwing something up.

 

[xospec1alk]

Originally posted by: MajorMullet
Yesterday a lady randomly stopped by my cube to ask me to print something out for her. The file didn't open correctly, so I asked her if she created it in 2003 (meaning Office 2003 - I have Office 2000, so I thought hey, maybe there's some feature that I don't have).

She said "Ummm... no, I created it yesterday", and looked at me like I was an idiot. I almost lost it right there, but I managed to explain to her that I meant Office 2003, to which she replied "I don't think so. I have the newest one."

thats not exactly her fault though, you should have been more specific

 

[Kelvrick]

Originally posted by: xospec1alk

Originally posted by: MajorMullet
Yesterday a lady randomly stopped by my cube to ask me to print something out for her. The file didn't open correctly, so I asked her if she created it in 2003 (meaning Office 2003 - I have Office 2000, so I thought hey, maybe there's some feature that I don't have).

She said "Ummm... no, I created it yesterday", and looked at me like I was an idiot. I almost lost it right there, but I managed to explain to her that I meant Office 2003, to which she replied "I don't think so. I have the newest one."

thats not exactly her fault though, you should have been more specific

Agreed. If you had said office 2003, and she said no, I made it in 2005 in the office, then yes.

 

[meltdown75]

LMAO @ "Ctrl-eh"

my most recent chuckle:

a guy was dropping off his shiny new Dell which had already been infected with a trojan virus.

guy: "So how do I go about tracking down the punk that did this to my computer?"