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My bad luck with Seagate. I won't be using them again.

Fullmetal Chocobo

Fullmetal Chocobo

Moderator<br>Distributed Computing
Moderator
Well, this is the second drive, and it is another new drive from NewEgg (called earlier to verify). Called Seagate to troubleshoot with them, and it just doesn't work. Even used the fatory jumpers to put the drive in SATA1 mode (vice the normal SATA2), and it still is not recognized by the RAID cotnroller. It sees the drive, but can not initialize the drive to put it in an array.

My advice: don't get these drives if you use an external RAID controller. Maybe someone will post that they didn't have problems, but I definitely wouldn't use it with a Broadcom BC4852.

Now I get to try to salvage this drive, and get another Hitachi. Never getting Seagate again.
 
But my faith in NewEgg is confirmed. They are giving me a refund for the drive, so I'll be getting another Hitachi.
 
Tas-

I just bought 4 Hitachi 250GB last weekend and put them into RAID 5... you are running same drives in RAID 5 right?
 
Yep... I still have two that are SATA-150, while the other 3 are SATA-300, but they all work just fine. Never given me a problem at all. I don't know what I was thinking in getting that Seagate.
 
to both sides of this argument, the issue is not about quality, its about compatablility. to OP: I wouldn't discount seagate drives completly because of an odd compatablility issue with your raid controller. Just go with what works, we are sorry the seagate didn't. to everyone else: the OP isn't saying that seagate drives are horrible pieces of crap that fail all the time, he is just having a compatability problem.
 
So you're the one who gave the 160GB Seagate 7200.9 a one-star rating because it wouldn't work some other piece of hardware and didn't even use the drive for more than a few hours?
 
Originally posted by: BurnItDwn
Originally posted by: vailr
Just wondering: whether you're using the latest firmware and drivers for the Broadcom BC4852?
Text
Release notes: http://www.broadcom.com/docs/raid/README_V2-0-0.TXT
Click to expand...


I nominate vailr as "teh winner" of this thread.
First thing I thought after reading the post was firmware issue.
Click to expand...

Yes, that was done while troubleshoot the first drive. After troubleshooting for 4 days with Broadcom, it was considered to be a DOA drive, which is why I got the original drive RMAed. After the same errors with the second drive, I gave up. The guy wanted me to take down my 5-disk RAID 5 array, and test the drive by itself. Um, no thanks. But yes, I did try with the current release, and verified with a Broadcom tech that everything was correct.

And Hyperlite was correct in pointing out that I'm not saying that Seagate is crap. Not at all. I'm just saying that I wouldn't advise using them with a Broadcom PCI-X controller. NewEgg was kick ass and gave me a refund, so I'm happy with them. And I did get a laugh out of troubleshooting with the Seagate guy when he said that it might be a power issue. hehehehe. That was worth some of the trouble.


Drivers info:
bcraid.sys : RC-200-2005289.1
bccfg.sys : RC-200-2005289.1
bc_service.exe : RC-200-2005289.1
bcapiservice.exe : RC-200-2005289.1
bc_winraid.exe : RC-200-2005289.1
bcpopup.exe : RC-200-2005289.1
bc_vbdll.dll : RC-200-2005289.1

Controller Group 1
Controller 0
Type: BC4852
License Options: 52
Firmware: RC-200-2005289.1
License Key: DPA11-1111U-Z1H11-51QK1

Disk 0:4 sn: VDK41BT4CDDSXE model: HDT722525DLA380 fw: V44OA80A
Disk 0:3 sn: VDB41AT4C4MNNA model: HDT722525DLA380 fw: V44OA80A
Disk 0:2 sn: VDB41AT4C549HA model: HDT722525DLA380 fw: V44OA80A
Disk 0:1 sn: VN6J3ECFEBRSZD model: HDS722525VLSA80 fw: V36OA63A
Disk 0:0 sn: VN6J3ECFEBRRBD model: HDS722525VLSA80 fw: V36OA63A
 
Originally posted by: GTaudiophile
So you're the one who gave the 160GB Seagate 7200.9 a one-star rating because it wouldn't work some other piece of hardware and didn't even use the drive for more than a few hours?
Click to expand...

Troubleshooting 4 days with one drive, and then 2 days with another drive is hardly a few hours. And the resulting error was on account of the drive not coming out of COMRESET.

Error 1009 in RC-200-2005289.1 is actually exactly the same as error 1039 in V1.4. The drive is essentially not coming out of COMRESET in any kind of a ready state, and we can't seem to coax it into a ready state. Therefore, the drive fails.
Click to expand...

So on account of the drive incompatibility with SATA1, despite using the factory jumpers, led me to give the drive a "1" rating. And the fact that the drive is so new, that they dont' even have an incompatibility list made yet, is precisely why I felt justified in leaving that.
 
That's pretty lame. It's like me buying a new $500 video card, getting a bad one, and then stating "I'm never using that brand again!!" even though it is a very reputable brand.

Seagate has a well-earned reptuation for solid, reliable drives.
 
Originally posted by: Pabster
That's pretty lame. It's like me buying a new $500 video card, getting a bad one, and then stating "I'm never using that brand again!!" even though it is a very reputable brand.

Seagate has a well-earned reptuation for solid, reliable drives.
Click to expand...

LOL. So, what would be better? "I'm going to try another Seagate hard drive, despite the fact that the first two don't work for me". Um, no thanks. The fact that I a) have the RAID controller that I do, and b) had incompatibilities with the 7200.9 drives means that, for me, I won't be using them. How the fvck is that lame? But whatever.
 
My response to every Seagate enthusiast is this: Seagate makes a great drive... they just never made one for me. I'm serious. I believe they make great drives but I've had 3 out of 5 fail within less than a year under very normal conditions. Maxtors, one of the most hated drives next to the old Deathstar, have been great for me. I have several and can't remember what year it was when the last one crapped out. Still, Maxtors are noisy as hell and I switched to Samsung a couple of years ago with zero regrets. They are quieter than Seagate and there's not enough difference in performance to feel which one is which.
 
Originally posted by: wseyller
no company has 0% defect rate
Click to expand...


True but its important to spot trends and bad models.
I've noticed reliability suffering during time of financial difficulty, mergers/aquisitions, relocation of manufacturing plants. Samsung has had a very good track record for a number of years.

IBM manufacturered excellent drives for 50yrs, made more innovations than all other big storage companies put together, designed drives for other companies like WD but had one spectacularly bad 15gb/platter model which seemed to stick in the peoples minds forever. Hitachi is a big company and innovator in its own right and I wouldn't hesitate to get a Hitachi if Samsung was not in stock.
 
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