I'm not even mad, because I fully expected this to happen sooner or later, and pleasantly surprised that this one lasted 8 months.
My first 360 RRoD 13 months after purchased, and I was so pissed because it died just after one month that the warranty had expired. So I paid MS $140 to get it repaired (MS later refunded this after they announced the RRoD warranty extension).
One month later, the repaired consoled also RRoD. Sent it in again but this time MS just sent me a refurbished console (Aug. 2006 manufactured date). I wasn't expecting it to last, so eight months were actually quite a surprise.
Their customer service has actually gotten better from the last time I called them. That "Max" automated menu guy is still annoying as heck, but this time they added an option, "Repair", where you can go directly to a CSR without having Max going through all his troubleshooting steps before you can actually talk to a live person.
The CSR guy was nice and since I was a returning customer >.>, he expedited my repair process - they're overnighting the box for me to send the console in.
Who knows, maybe I'll end up getting one of the newer consoles as replacement so this won't happen again, but knowing my luck, it will be a refurbished launch unit again.
My first 360 RRoD 13 months after purchased, and I was so pissed because it died just after one month that the warranty had expired. So I paid MS $140 to get it repaired (MS later refunded this after they announced the RRoD warranty extension).
One month later, the repaired consoled also RRoD. Sent it in again but this time MS just sent me a refurbished console (Aug. 2006 manufactured date). I wasn't expecting it to last, so eight months were actually quite a surprise.
Their customer service has actually gotten better from the last time I called them. That "Max" automated menu guy is still annoying as heck, but this time they added an option, "Repair", where you can go directly to a CSR without having Max going through all his troubleshooting steps before you can actually talk to a live person.
The CSR guy was nice and since I was a returning customer >.>, he expedited my repair process - they're overnighting the box for me to send the console in.
Who knows, maybe I'll end up getting one of the newer consoles as replacement so this won't happen again, but knowing my luck, it will be a refurbished launch unit again.