Eagle1Fox2

Senior member
Oct 12, 2003
357
0
0
I just got the mxduo a little over a month ago when staples had it for $60 instead of $100. They were both completely working fine up until maybe a week ago. Now whenever I put the mouse in the charger it won't light up green indicating it's charging. It's pretty snug in the charger like it always was, but it just won't charge. Now it's blinking red b/c it's on low batt. Any1 have any idea what I should do? Clean the contacts, change batts, etc.?

Thanks for any help guys
 

xcript

Diamond Member
Apr 3, 2003
8,258
2
81
Yeah, try cleaning the contacts.

I find I have to do this every few weeks.
 

klaviernista

Member
May 28, 2004
90
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I agree with xcript. I have the same mouse and you have to clean the contacts periodically. I use IPA (isopropyl alcohol) or rubbing alcohol, but if they are really smutted up you could use goo b gone or other solvent based desmutting agent
 

Hersh

Senior member
Oct 14, 1999
331
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0
Make sure your AC adapter is plugged into the back of the USB adapter for the keyboard.

This happened to me couple of months ago, was moving couple of cables around in the back when apparently, the AC adapter came off. Of course, I didn't know this at the time so I got a little pissy because I thought the battery finally died on it (I have bad luck with rechargeable batteries).

But later, I found the problem and plugged it back in... it was recharging again.

A bit of an obvious (no brainer) kind of thing.. but if cleaning the contacts don't work, this is how you should troubleshoot, one by one.

Also, have your batteries being used up faster and faster lately?

Might signal a dead battery...
 

Zim Hosein

Super Moderator | Elite Member
Super Moderator
Nov 27, 1999
65,304
403
126
Originally posted by: xcript
Yeah, try cleaning the contacts.

I find I have to do this every few weeks.

I'm not 100% sure if xcript means both the two recharging spots on the bottom of the mouse & the contacts inside, but let my post clarify this for you Eagle1Fox2 :)

<-- Owns the same MX Duo setup :)
 

imported_Flame

Junior Member
Jun 30, 2004
8
0
0
If you don't like taking the time to clean the contacts with alcohol, I've found that a quick rub with a clean pencil eraser will do the trick. I had to start doing this with my horrible Siemens cordless here at work and found that it works great for the MX at home too.