Question Multiple Network Adapters enabled causes internet issues

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Amused

Elite Member
Apr 14, 2001
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This is happening on both my laptop and my new desktop. (Lenovo W510 and Asus Maximus Formula XII)

If I leave all unused ethernet and wireless adapters in device manager, enabled, but disconnected, my internet is crippled and only certain pages load.

If I disable every unused ethernet and wireless adapter and keep only the adapter in use enabled in device manager, my internet works fine.

This just started in the last few months. I've never had problems like this before with multiple unused adapters.

On my laptop, if I am using Ethernet, I must disable the wifi adapter in the network settings and vice versa.

On my desktop, if I am using the GB ethernet, I must disable the 10GB Ethernet and wireless adapters in network settings for the internet to work properly.

Thanks.
 

Amused

Elite Member
Apr 14, 2001
57,354
19,534
146
Reason you have both 1G and 10G NICs?

Do you have an NAS that's capable of 10G connection that your PC is connecting to using using that 10G link but is disconnected now?

My Mobo (Maximus Formula XII) came with it. It's not connected to anything. I may use it down the road. Shouldn't have to disable it for the other to work, though.
 

Amused

Elite Member
Apr 14, 2001
57,354
19,534
146
If nothing works, then reset network


Curious thing. This is happening on a laptop (Ethernet won't work unless I disable WiFi in settings on a Lenovo W510) with a years old install of Win 10 and a brand new build with a fresh install of Win 10.

I'll try the reset later today. But I have a feeling this isn't it. Maybe it's my router? But how could that be?

This is so freakin weird.
 

Amused

Elite Member
Apr 14, 2001
57,354
19,534
146
Export router settings, factory reset and reimport settings.

I will try this.

I am almost sure it is the router now. Wife just got a new XPS 13 laptop and must disable Bluetooth for internet to work.

WTF???
 

mxnerd

Diamond Member
Jul 6, 2007
6,799
1,103
126
I will try this.

I am almost sure it is the router now. Wife just got a new XPS 13 laptop and must disable Bluetooth for internet to work.

WTF???
Even new laptop's Bluetooth interferes internet? I'm sure your house & network is haunted.
 

mxnerd

Diamond Member
Jul 6, 2007
6,799
1,103
126
Have you updated the firmware?


You probably need the latest 9.0 beta version which fixes DNSmasq vulnerabilities

Version 9.0.0.4.386.41994 Beta Version
2021/02/01 71.29 MBytes
ASUS RT-AX82U Firmware version 9.0.0.4.386.41994 (Beta Version)
Security Fixed:
Fixed CVE-2020-25681, CVE-2020-25682, CVE-2020-25683, CVE-2020-25687, CVE-2020-25684, CVE-2020-25685, CVE-2020-25686

Please be noted this is a quick fix beta version for DNSmasq vulnerabilities. Refer to "Method 2: Update Manually" in https://www.asus.com/support/FAQ/1008000 to update this firmware.
Please unzip the firmware file first then check the MD5 code.
MD5: 6e581237f8c272fa7e0c82879f3bc1e9
==

 
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Amused

Elite Member
Apr 14, 2001
57,354
19,534
146
So, after all that, I discovered what is required is to turn off "allow the computer to turn off this device to save power" on the adapter I'm using.

That's it. Now all adapters can be left enabled and it all still works. So far...

I also got the beta BIOS for my router for that exploit, thanks mxnerd!!!

That one scared me. I bricked my last router with a firmware update so... yeah, firmware updates are scary shit for me.
 

sdifox

No Lifer
Sep 30, 2005
100,237
17,895
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So, after all that, I discovered what is required is to turn off "allow the computer to turn off this device to save power" on the adapter I'm using.

That's it. Now all adapters can be left enabled and it all still works. So far...

I also got the beta BIOS for my router for that exploit, thanks mxnerd!!!

That one scared me. I bricked my last router with a firmware update so... yeah, firmware updates are scary shit for me.


That makes zero sense... Why would power saving on one device impact another?
 

Amused

Elite Member
Apr 14, 2001
57,354
19,534
146
Nope. Problem still remains after cold reboot.

I must disable the other adapters for ANY internet to work.

I can then re-enable them and the internet continues to work. Then problem happens again on cold boot.

WTF???
 

mxnerd

Diamond Member
Jul 6, 2007
6,799
1,103
126
Have you reset the network stack?

==

Also clear all browser's history & cache. Or even uninstall and reinstall them.
 

VirtualLarry

No Lifer
Aug 25, 2001
56,587
10,225
126
Is OP target of LEOs? Asking seriously. This kind of stuff, I would expect to see if there were active over-the-air exploits being used against someone.
 

Amused

Elite Member
Apr 14, 2001
57,354
19,534
146
Is OP target of LEOs? Asking seriously. This kind of stuff, I would expect to see if there were active over-the-air exploits being used against someone.

I giggled.

No, I'm a retired Army vet with no connections to anyone of any notoriety. Few friends as I'm an extreme introvert too.

Today I updated the firmware of my Intel NIC. It appears the I225-V has been problematic on many Mobos lately. Luckily, it appears the FW upgrade may have solved my issue and I do not have any of the throughput issues these people are speaking of.


Granted, I have only tested 2 cold boots, but both times I had full internet connectivity as soon as II could open a browser.

As for my wife's new laptop issue, I'll figure that out. Maybe it's a driver issue.

But thanks for the heads up on the exploit on my router guys!!! And all of your help! If this persists on my other systems I'll be back for more ideas.
 

mxnerd

Diamond Member
Jul 6, 2007
6,799
1,103
126
So it's really caused by this. I thought your issue is unrelated, but seems it is. It has nothing to do with disabling other adapters.

==

By the way, I just bought a used Dell two weeks ago and it works fine. Then I updated BIOS yesterday and suddenly the onboard INTEL 1G NIC can't get a reserved DHCP IP I just setup on the router, it's always 169.x.x.x. I do have other USB NIC and WiFi connected so I did not notice the problem immediately. Until I launched VMware Workstation VM and the VM could not get online because the VM can't get an IP and the virtual was bound to the INTEL NIC.

I thought it was the BIOS. Yet it's not. I downgraded the BIOS and it's the same. It's the router that couldn't hand out DHCP IP only to this particular motherboard's INTEL 1G NIC! All other devices on the network get their DHCP IP addresses, whether reserved or not! As long as the INTEL NIC's MAC address is not on the reserved DHCP list, it gets an IP perfectly!

WTH? o_O
 
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Amused

Elite Member
Apr 14, 2001
57,354
19,534
146
So it's really caused by this. I thought your issue is unrelated, but seems it is. It has nothing to do with disabling other adapters.

==

By the way, I just bought a used Dell two weeks ago and it works fine. Then I updated BIOS yesterday and suddenly the onboard INTEL 1G NIC can't get a reserved DHCP IP I just setup on the router, it's always 169.x.x.x. I do have other USB NIC and WiFi connected so I did not notice the problem immediately. Until I launched VMware Workstation VM and the VM could not get online because the VM can't get an IP and the virtual was bound to the INTEL NIC.

I thought it was the BIOS. Yet it's not. I downgraded the BIOS and it's the same. It's the router that couldn't hand out DHCP IP only to this particular motherboard's INTEL 1G NIC! All other devices on the network get their DHCP IP addresses, whether reserved or not! As long as the INTEL NIC's MAC address is not on the reserved DHCP list, it gets an IP perfectly!

WTH? o_O


Haunted.
 

Amused

Elite Member
Apr 14, 2001
57,354
19,534
146
Not haunted, INTEL has been horribad lately.

I wonder why? This used to be the LEAST worrisome part of computers... NICs are almost an afterthought now as they'd become so reliable, LOL.

Is it the new 2.5 and 10GB?
 

sdifox

No Lifer
Sep 30, 2005
100,237
17,895
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I wonder why? This used to be the LEAST worrisome part of computers... NICs are almost an afterthought now as they'd become so reliable, LOL.

Is it the new 2.5 and 10GB?


Cost down is my guess.
INTEL messed up on CPU, cable modem and now NIC...
 

Amused

Elite Member
Apr 14, 2001
57,354
19,534
146
Cost down is my guess.
INTEL messed up on CPU, cable modem and now NIC...

It seems that with every new build or new network, something, somewhere requires a workaround. A kind of voodoo dance I must do to get it to work.

This time it's the NIC. LOL Oh, and the Corsair iQue software had to be set to compatibility mode to keep it from randomly crashing.

Oh, and the G.Skill RGB control software can't even find the RAM.

Besides the NIC, it seems my primary issues have been with this silly RGB. But it is hypnotizing.
 

Amused

Elite Member
Apr 14, 2001
57,354
19,534
146
So changing the DNS servers (Google Public seems to work best) in the router resolved ALL issues with all devices.

Now all laptops and desktops connect and get internet access as fast as our phones did. And no other devices need to be disabled.

The problem seemed to be almost exclusively with Intel NICs. Internet connected things around the house had no issues (Hue, plugs, etc) nor did our Note 10+ phones. The issue was name resolving all along and seemed to be isolated to Intel NICs.