MSI RMA is offering me $130 for my 3 year old GTX 670

[Maxima1]

I'd still try to get closer to $200 as that or a bit more is what you would need to buy into a similar performance bracket. Almost all of those warranties have the "if no replacement available" clause allowing them to just pay out instead.

What they're offering seems fair to me. On ebay or elsewhere, the average for the card doesn't seem much higher, and convenient ways of selling means fees.

 

[SSigma]

They are now offering me $150 for the card and said that there is no offer they can make that is close to the retail amount I paid, which is understandable considering it is a 3 year old card.

I really had no intentions to upgrade and was satisfied with my card, but maybe I should just take the $150 and use it towards an upgrade? What do you guys thinks?

Thanks again for all the help and replies... I did not realize this was common in RMAs I thought they would just replace the card.

 

[Arachnotronic]

They are now offering me $150 for the card and said that there is no offer they can make that is close to the retail amount I paid, which is understandable considering it is a 3 year old card.

I really had no intentions to upgrade and was satisfied with my card, but maybe I should just take the $150 and use it towards an upgrade? What do you guys thinks?

Thanks again for all the help and replies... I did not realize this was common in RMAs I thought they would just replace the card.

It probably gets more common the closer you get to the end of the warranty period

At this point, yeah, take the $150 and use it towards an upgrade. You got a solid 3 years out of the GTX 670 and you're getting a decent chunk of money back here, although it's a bummer that they didn't just give you a newer/better card.

 

[RussianSensation]

They are now offering me $150 for the card and said that there is no offer they can make that is close to the retail amount I paid, which is understandable considering it is a 3 year old card.

I really had no intentions to upgrade and was satisfied with my card, but maybe I should just take the $150 and use it towards an upgrade? What do you guys thinks?

Thanks again for all the help and replies... I did not realize this was common in RMAs I thought they would just replace the card.

This is perfect. Take the $150 and get a new card. For only $100 more a $250 Sapphire Tri-X 290 will be 65% faster than a 670/760.

If you want to play the new Batman AK game, GTX970 is also a great choice. EVGA Superclocked can be had for $310 and it comes with the game. This is a great choice for 1080P gaming to keep for 2 years.

I monitored the card with HWMonitor and GPU-Z and noticed it was reaching extremely hot temperatures (the highest I saw was 108 degrees Celsius). The fan spins and I dusted it as well as I could, but it did not seem to help.

Make sure to reset the TIM as the last resort and retest the card as a last resort.

 

[Vesku]

I'd also suggest waiting the 11 days for the AMD reveal of their new GPU lineup. At the very least I'd expect that to cause some price dropping in the used market, probably some good rebate clearance of AMD's 200 series, and maybe even price drops on the current Nvidia 900 series if we are lucky.

Heck you might not even have a choice in waiting, they will probably be mailing you a check or Visa/MC card.

 

[RussianSensation]

I'd also suggest waiting the 11 days for the AMD reveal of their new GPU lineup. At the very least I'd expect that to cause some price dropping in the used market, probably some good rebate clearance of AMD's 200 series, and maybe even price drops on the current Nvidia 900 series if we are lucky.

Heck you might not even have a choice in waiting, they will probably be mailing you a check or Visa/MC card.

hehe, great post. Seems like perfect timing for him. He gets to choose between fire-sale prices on older R9 200 series, and newer faster R9 300 series.

 

[SSigma]

This is perfect. Take the $150 and get a new card. For only $100 more a $250 Sapphire Tri-X 290 will be 65% faster than a 670/760.

If you want to play the new Batman AK game, GTX970 is also a great choice. EVGA Superclocked can be had for $310 and it comes with the game. This is a great choice for 1080P gaming to keep for 2 years.



Make sure to reset the TIM as the last resort and retest the card as a last resort.

Thanks for the help! Is coil whine still a problem with the 970s? I use my PC for a recording studio and any excess noise is a big no-no for me... I heard this was a problem at launch but do you know if it has been fixed?

 

[RussianSensation]

Thanks for the help! Is coil whine still a problem with the 970s? I use my PC for a recording studio and any excess noise is a big no-no for me... I heard this was a problem at launch but do you know if it has been fixed?

It depends on the card. From what I've read MSI Gaming 970 was more susceptible to others based on user feedback but it's not a scientific evidence you want to use. If you buy an EVGA card, they have very good customer service so if your card happens to have coil whine, I am sure they'll replace it for you!

 

[SteveGrabowski]

They are now offering me $150 for the card and said that there is no offer they can make that is close to the retail amount I paid, which is understandable considering it is a 3 year old card.

I really had no intentions to upgrade and was satisfied with my card, but maybe I should just take the $150 and use it towards an upgrade? What do you guys thinks?

Thanks again for all the help and replies... I did not realize this was common in RMAs I thought they would just replace the card.

If you really want 670 performance then ask them if they'll send you a Twin Frozr R9 280 instead. They might rather do that than cut you a $150 check.

 

[Meekers]

They are now offering me $150 for the card and said that there is no offer they can make that is close to the retail amount I paid, which is understandable considering it is a 3 year old card.

I really had no intentions to upgrade and was satisfied with my card, but maybe I should just take the $150 and use it towards an upgrade? What do you guys thinks?

Thanks again for all the help and replies... I did not realize this was common in RMAs I thought they would just replace the card.

I would be pretty happy to take the $150, I think that is a very fair amount.

 

[RussianSensation]

If you really want 670 performance then ask them if they'll send you a Twin Frozr R9 280 instead. They might rather do that than cut you a $150 check.

No this is a bad plan from 2 angles: performance and cost of ownership.

What happens if he fires up some new game in 6 months (Star Wars Battlefront) and 670/280 tank? He is stuck with that 280.

At some point he'll need to upgrade the GPU if he is a gamer. Getting $150 now for a 670 is a great deal. Think about his overall cost of ownership in the next 2-2.5 years:

+ $150
- $310 EVGA SC 970 (with Batman AK on launch = $25 value at least)
Resells 970 for $100 in 2-2.5 years
= - $60 (if we include Batman AK value it's $35 out of pocket if he keeps or resells the game coupon)

^ It would only cost him $60 out of pocket after reselling the 970 to enjoy all that extra performance.

 

[SteveGrabowski]

No this is a bad plan from 2 angles: performance and cost of ownership.

What happens if he fires up some new game in 6 months (Star Wars Battlefront) and 670/280 tank? He is stuck with that 280.

At some point he'll need to upgrade the GPU if he is a gamer. Getting $150 now for a 670 is a great deal. Think about his overall cost of ownership in the next 2-2.5 years:

+ $150
- $310 EVGA SC 970 (with Batman AK on launch = $25 value at least)
Resells 970 for $100 in 2-2.5 years
= - $60 (if we include Batman AK value it's $35 out of pocket if he keeps or resells the game coupon)

^ It would only cost him $60 out of pocket after reselling the 970 to enjoy all that extra performance.

I would do similar to what you suggest, but the op said he's completely satisfied with the performance and didn't seem to want to spend a dime to upgrade. In which case an R9 280 is a small upgrade he could probably get for free.

 

[poofyhairguy]

What happens if he fires up some new game in 6 months (Star Wars Battlefront) and 670/280 tank? He is stuck with that 280.

But he is happy with a 670, which is already made obsolete by many modern games.

 

[RussianSensation]

But he is happy with a 670, which is already made obsolete by many modern games.

Well then he can buy an XFX R9 280 for $150 with a lifetime warranty and a free racing game. No need to ask MSI to send him a used R9 280 Gaming card in that case.

 

[SPBHM]

$150 is not enough for a similar card,

the minimum for you is a 770 or 960 (AMD cards don't offer the same features), they should offer your a 670, one of these, or $200.

 

[goa604]

Wow i don't know your laws but over here there's no way you wouldn't get a new card of same price or your money back.
*If the card is still under warranty.

 

[Vesku]

Wow i don't know your laws but over here there's no way you wouldn't get a new card of same price or your money back.
*If the card is still under warranty.

Europe has much stronger regulations about warranties including requiring some mandatory warranties and what the minimum coverage entails. The US has very minimal Federal rules and then there is some extra protection on a State by State basis. But it's perfectly legal for MSI to offer a prorated dollar amount if they assert they do not have a suitable replacement card available, the haggling is over how exactly the prorating should be done. At some point MSI will reach a "take it or leave it" stage in what they are willing to do for him.

 

[swilli89]

Grab a 290 if you can find one. You would be spending 100$ of your own cash. That's an amazing deal and you will be good to go for another 3 years.

 

[darckhart]

I agree. 3 years use. $150 fair market value. forced to wait while they pay you out. see what amd releases. see if any prices on new cards drop. or see if anyone unloads recent stuff (970, 980) so they can get the 980ti or amd fury and snag it since you're halfway there. or jump on brand new 290/x for about $100 more. sounds like a pretty good situation to me. good luck!

 

[poofyhairguy]

Well then he can buy an XFX R9 280 for $150 with a lifetime warranty and a free racing game. No need to ask MSI to send him a used R9 280 Gaming card in that case.

Great point.

 

[goa604]

I agree. 3 years use. $150 fair market value. forced to wait while they pay you out. see what amd releases. see if any prices on new cards drop. or see if anyone unloads recent stuff (970, 980) so they can get the 980ti or amd fury and snag it since you're halfway there. or jump on brand new 290/x for about $100 more. sounds like a pretty good situation to me. good luck!

Thats ridiculous, I cant believe your laws are actually like that.
He bought the card for $400 with 3 year warranty, a warranty: "guarantee or promise which provides assurance by one party to the other party that specific facts or conditions are true or will happen."
So he paid $400 for a card that was guaranteed to work for 3 years, part of the money went to that guarantee. Now you agree that it is fair he gets compensated only the amount the card is worth NOW not when he paid the card?
Sorry that just doesnt make any sense.

 

[Ketchup]

Thats ridiculous, I cant believe your laws are actually like that.
He bought the card for $400 with 3 year warranty, a warranty: "guarantee or promise which provides assurance by one party to the other party that specific facts or conditions are true or will happen."
So he paid $400 for a card that was guaranteed to work for 3 years, part of the money went to that guarantee. Now you agree that it is fair he gets compensated only the amount the card is worth NOW not when he paid the card?
Sorry that just doesnt make any sense.

Look at it this way. Computer parts depreciate. This has ALWAYS been the case. The guarantee covers the price of a current card that offers about the same performance as his original card does. Many posters have successfully argued that this is the case here.

The laws where you live, which I am sure you love, are a high cost for the company, encourage dishonest people to damage their cards so that they can get a much better card under the warrant period, and increase the cost for everyone.

 

[Maxima1]

Thats ridiculous, I cant believe your laws are actually like that.
He bought the card for $400 with 3 year warranty, a warranty: "guarantee or promise which provides assurance by one party to the other party that specific facts or conditions are true or will happen."
So he paid $400 for a card that was guaranteed to work for 3 years, part of the money went to that guarantee. Now you agree that it is fair he gets compensated only the amount the card is worth NOW not when he paid the card?
Sorry that just doesnt make any sense.

Are you serious? The card isn't worth its original value anymore. There's absolutely no reason why a company should pay out $400 if they can't give the card out anymore. Anybody would take $400 over the GTX 670 now. You can't resell the card anywhere near that.

 

[TidusZ]

I know that a used 680 goes for around $180 CDN and a quick look shows 670s going for $140 - $150 CDN, so $130 american is probably fair. You can just go buy a used 670 or 680 off kijiji or similar website with the money and not have to bother reseating the heatsink with new paste. If you were comfortable doing that then I imagine you would have done so originally.

The depreciation sucks but it's a fact of videocards. I tried to sell my 680 a short while back for $200 and got lowball offers of 160-180 so I just kept it.

If you're spending <200 on a card, buy used. Have them test it before you buy.

 

[goa604]

I dont mean this in an offensive way, just an observation. But ive only seen Americans arguing in favor of getting screwed over.
In Europe, part of the price you paid was to have a GUARANTEE the product will work for as long as manufacturer claims it will. If it fails before that date you at least get a new card with similar performance + new warranty on your replacement card (unless the card was repaired, then you have same warranty but extended by the time you were out of your card).
You can prefer any system you want i just personally dont see yours as fair.
We went off topic a bit so ill sustain myself from replying next time.