Hi, Built my wife a new PC beginning of this year and been trying to troubleshoot a booting issue it has maybe 1 out of every 20 reboots.
Specs of the system are as follows a new Evga supernova G2 650watt (replaced a older seasonic to see if issue was the power supply) memory is corsair vengeance cmk16GX4M2B3200C16R.
Using 2 spinner harddrives on Sata2 and Sata5 also using a Sabrent 1TB Rocket Nvme PCIe 4.0 M.2 2280 Internal SSD Extreme Performance Solid State Drive (SB-ROCKET-NVMe4-1TB) as the boot drive this does not show on the screen when this happens but I don't see it either when it boots correctly...unless my eyes are just too slow and that screen only stay up a second or two.
CPU is Ryzen7 3700X and video card is XFX 5700 Ultra DD flashed to a XFX Rx 5700XT THICC II Ultra
Currently running bios .A70 dated 01-09-2020 (was using a different bios in pic with same issue strange I cannot find the one in the pic anymore and it has a higher version number BUT a older date although 1 day). There are none of the led troubleshooting lights lite up when this happens.
operating system is w10 and also almost forgot using a external usb dvdrom also.
pic 1 is the screen where it freezes
pic2 is memory currently installed its also 2x8GB sticks
pic3 is memory was installed
pic 4 is just showing the memory settings
Thanks and any advice will be greatly appreciated as wife is getting upset with me since I picked the parts and built it
When this happens it is totally frozen up and also works after hitting the power button again.
Specs of the system are as follows a new Evga supernova G2 650watt (replaced a older seasonic to see if issue was the power supply) memory is corsair vengeance cmk16GX4M2B3200C16R.
Using 2 spinner harddrives on Sata2 and Sata5 also using a Sabrent 1TB Rocket Nvme PCIe 4.0 M.2 2280 Internal SSD Extreme Performance Solid State Drive (SB-ROCKET-NVMe4-1TB) as the boot drive this does not show on the screen when this happens but I don't see it either when it boots correctly...unless my eyes are just too slow and that screen only stay up a second or two.
CPU is Ryzen7 3700X and video card is XFX 5700 Ultra DD flashed to a XFX Rx 5700XT THICC II Ultra
Currently running bios .A70 dated 01-09-2020 (was using a different bios in pic with same issue strange I cannot find the one in the pic anymore and it has a higher version number BUT a older date although 1 day). There are none of the led troubleshooting lights lite up when this happens.
operating system is w10 and also almost forgot using a external usb dvdrom also.
pic 1 is the screen where it freezes
pic2 is memory currently installed its also 2x8GB sticks
pic3 is memory was installed
pic 4 is just showing the memory settings
Thanks and any advice will be greatly appreciated as wife is getting upset with me since I picked the parts and built it
When this happens it is totally frozen up and also works after hitting the power button again.