MSI misleading customers?

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VirtualLarry

No Lifer
Aug 25, 2001
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Originally posted by: AWhackWhiteBoy
jesus you guys are quick to whine. its probably 2 years from its manufacturing date. do you expect to let a motherboard sit on a shelf for 10 years,then someone to buy it,THEN the 2 year warranty to start?

i don't see why this forum is so against MSI, i've never heard such complaints until i started posting here.

Ha! You should see the ViaArena and MSI Support forums! :p

PS. In answer to your first question - Yes, definately. However, realistically, an authorized MSI mobo dealer would never let an obsolete mobo sit on the shelf for that long, the same way that an authorized WD or Maxtor retail dealer doesn't still have 340MB IDE HDs on their shelf for sale either.
 

VirtualLarry

No Lifer
Aug 25, 2001
56,587
10,225
126
Originally posted by: John
Originally posted by: txxxxThere clearly are problems with MSI quality control. People need to be aware of this.

No, the simple fact is that all mfg's will have a product that fails at any given time for whatever reason. To say there is a quality control problem because your component failed is your opinion. In your eyes, yes, there is or could be a problem. In everyone elses eyes, including mine, it is considered a casualty. ;)

And this supposed quality-control problem at MSI, has nothing what-so-ever to do with the fact that they are being sued for it, right? :roll:
 

VirtualLarry

No Lifer
Aug 25, 2001
56,587
10,225
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Originally posted by: John
Originally posted by: txxxxThis is the 3rd MSI board ive witness die...

I have been building and servicing pc's since 1998, and I have seen dozens of defective MSI boards. From DOA to leaking capacitors....you name it. MSI does not have a quality control problem.

Nope. Just an overall quality problem, from what I can see.

PS. Doesn't the mere fact that you've seen their boards, with leaky caps, indicate to you that they have problems? Other mfgs that were willing to pay $1-2 more for components, seem to have a much lower incidence of the "leaky/bad cap problem", if they were even affected at all. (Tyan, SuperMicro, etc.)

In fact, that's one rough rule-of-thumb that you can use to determine the quality of mfg of a board - the number and quality/size of the caps used, along with a few other things. I was quite concerned when I purchased my (yes, MSI) KT4V-L mobo, and found so many silkscreened spots on the board for caps, and yet they weren't fitted to the board. I thought initially that my board was a mfg error! Turns out it wasn't, and that they removed most of the power-filtration caps between the PCI slots, just to save money. Needless to say, my next mobo purchase WILL NOT be MSI. I'm ashamed that I helped point someone else towards the MSI 865PE Neo2-P Platinum socket478 board, because it's been occasionally randomly flaky on them. Prime95/Memtest86 overnight don't show any issues, only the system tends to BSOD with random errors under heavy overall load. I'm assuming that it could be the caps, even though MSI makes a big deal in their PR about using "high quality Japanese capacitors" on that particular board. Nevermind the fact that it uses a decidedly sub-standard two-phase power-regulation system (even though it is supposed to be Prescott-compliant), when all of the other mobo makers are using three-phase. (Or dual-redundant three-phase, like Gigabyte.)

MSI is a high-volume, low-quality mfg these days. Possibly even moreso than PCChips, if you can believe that. At least IMO.