MSI K8N NEO2 - Memory problem

Icepick

Diamond Member
Nov 1, 2004
3,663
4
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Hello all,

I just built my new computer last night and am having two problems so far. The motherboard is a MSI K8N NEO2 Platinum. (specs below)

1. It will not boot when two DIMMs are installed in dual channel mode (slots 1&2 or slots 3&4). The computer WILL boot when only one DIMM is installed in slot 1. I was able to install Windows XP in this configuration. Has anyone else run into this problem and how did you fix it? Will a BIOS upgrade help?

2. There is another strange thing happening with this setup. I installed the CPU, stock heatsink/fan, and RAM into the motherboard then set it into the case while it was horizontal (case lying on it's side). I installed the graphics card, hard drive and CD-ROM. Then booted it and got it running while laying flat. If I shut it down and lift the case so that it's standing vertical the computer locks up (can't use ctrl-alt-del or power switch on case to reboot when this happens). If I shut down the power supply and then turn it back on while it is vertical the fans start up and the diagnostic LED's illuminate in a pattern indicating the board is trying to recognize my memory. If I lay the box horizontally on the table again, and boot it, the computer works fine. I actually tested this by booting it was laying horizontally. Then after Windows XP finished loading I lifted the case so that it was standing vertically and the comptuer locked when the incline reached around 30-45 degrees. Any ideas? I might try pulling the CPU and reseating it later when I get home. Otherwise I'm stumped.

If anyone has any ideas I'd appreciate it.

Thanks!

MSI K8N NEO2 Platinum
AMD Athlon64 3500+ (Winchester)
2x512 OCZ EL 2-3-2-6 1T
Gigabyte 6800 GT 256MB
Samsung 160GB SATA 7200 8MB
Antec True Blue 480
Antec SLK3700-BQE
 

hawksballer

Golden Member
Oct 30, 2004
1,315
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0
Is the bios up to date on the 90nm CPU? That might be causing some problems, but I am not sure some you seem to get to to run sometimes...
 

Rhagz

Senior member
Oct 25, 2004
255
0
0
Yuo need to update the BIOS. the 90nm core will only post correctly with 1 DIMM stick in. Boot it up that way, flash the bios, and see how it works then.
 

Icepick

Diamond Member
Nov 1, 2004
3,663
4
81
Thanks Rhagz! I'll definitely update the BIOS tonight. If that fixes the dual channel memory issue then I'll be halfway there.

Hopefully I can get the other problem straightened out too. There's got to be a hardware installation issue causing it to hang when the case is moved. I'll trouble shoot that tonight and post back with an update!
 

Icepick

Diamond Member
Nov 1, 2004
3,663
4
81
Quick update.

Issue 1. I updated the BIOS using MSI's Live Update. Now it's running at version 1.3 and my memory is working in dual channel mode.

Issue 2. Removed the motherboard and found that a loose screw was lodged underneath it (doh!). Removed the screw and now all is working as it should.

It's been running for two days now and no problems other than this user error were encountered with this motherboard. It's really a great board.