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MS Outlook Issues

T

Ted White

Member
While I deal with a lot of technical issues in my work, The science of the PC eludes me. And so I'm hoping that someone can help me.

I'm having issues storing old emails. 1-2 times a week I receive an Outlook message:

Cannot move the items. The file:Users\me\AppData\Local\Microsoft\Outlook\Outlook.pst has reached its maximum size...

- I am running W7 (this problem did not go away when I upgraded from Vista).

- I am using Outlook 2007

I realize that Outlook can only juggle so many files, but I can't figure out how to store old emails properly.

Perhaps these sorts of user questions are frowned upon here. If so, please let me know and I'll move along.

Thank you,
 
you can create a new .pst file pretty easily

it must be > 2 gb to be giving the error message

I keep mine in year incriments to keep size down

Im stuck on groupwise at the moment and cant get to a machine running office 07
 
So I need .pst folders to dump files to and keep the folder under 2gb. Thanks for that. This is the heart of my issue as I have folders created but am not allowed to dump to them.
 
Well, there's where I'm stuck I guess. Some aspect of what I'm doing is incorrect, as folders created won't accept the old emails.

Again, Maybe this is too trivial an issue to bring up here, though I'm grateful for your thoughts, Z.
 
Create a new PST from within Outlook 2007. Make sure to NOT choose "Outlook 97-2002 Personal Folder File" when prompted for types of storage. Accept the default.

Once the new PST is in your folder list, drag-drop all your subfolders from the damaged PST into the new one.

Outlook versions before 2003 use ANSI encoding by default for PST's, and they have a size limit of 2GB. 2003 and later use UNICODE encoding, and the size limit is 20GB. Sounds to me like you've probably grandfathered in an old PST from a previous version of Outlook. The new versions are backward-compatible with ANSI flavored PST's, but they can't do anything about that hard size limit.

Good luck.
 
Cool, According to that article, up to 50gb is supported. I have something like 46gb, so it was a huge pain to create pst's. I would need 1 per month, and it would suck trying to find something, so I keep it all on the server. Now, I have the option to make an offline copy, which is sweet.
 
holy crap that is a lot of email!!! do you get lots of attachments or what?

p.s. agreed about adding a new pst. I would probably move everything to the new one and then delete the old one, and then make separate files as needed.
 
Chiefcrowe said:
holy crap that is a lot of email!!! do you get lots of attachments or what?
Click to expand...

If you are talking to me, I probably get 1 out of 20 emails with an attachment. But I have a script set up that automatically detaches almost all attachments and saves them to a file server as they come in, and notates the saved location on the bottom of the email. I don't even want to know how big that folder is.
 
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