Mozilla Thunderbird Woes

LeetViet

Platinum Member
Mar 6, 2003
2,411
0
76
I can't seem to receive/send emails.

I have entered all the appropiate information (username, email, mail server) and when I click Get Mail I get:

Sending of password did not succeed. Mail server xxxx.xxxxx.xxx responded:

Sending of username did not succeed. Mail server xxxx.xxxxx.xxx responded: TOP

In Outlook Express, I had to check "My Server Requires Authentication" but I can't find that anywhere in Thunderbird. I have tried enabling "Use secure connection (SSL)" and "Use secure authentication" but it says my connection was refused or this server does not support authentication.

I can login via webmail fine... please help. :(
 

BlueWeasel

Lifer
Jun 2, 2000
15,943
475
126
Well, duh. I highly doubt your mail server is xxxx.xxxxx.xxx. :)

I don't have TB here at work, but I can check later tonight.
 

BlueWeasel

Lifer
Jun 2, 2000
15,943
475
126
Are you using the exact same login name as listed in CPanel?

For example, I've setup my email account as blueweasel@mydomain.com. But in Thunderbird, I have to use the entire email as my login username. If I use "blueweasel", then I get the same message as you do. But, when I use "blueweasel+apt38.com", it works fine in Thunderbird.
 

jst0ney

Platinum Member
Feb 20, 2003
2,629
0
0
you know I used to have tons of problems with tbird. All of a sudden it would stop sending and receiving etc. But with the new version it all seems to work as it should. Try doing a reinstall of tbird. Back up your email in your profile folder then delete the folder and start fromthe beginning. Later import your email.