More Best Buy Lies

[mzkhadir]

Courant

 

[SirStev0]

Any ATOT frequenters work at bb and can confirm this?

 

[So]

Yay, best buy!

 

[vi edit]

Meh. Seems like an honest mistake that should have been handled by the store better. I don't think there is anything "sinister" going on.

 

[slikmunks]

why is the guy furious??

he showed the lower price and got the lower price...

yes, it makes people wonder about whether best buy is 'duping' their customers... but... they set it right, didn't they?

and it happens both ways, like when the intranet site showed 649.99 when the internet said 879.99....

so.... quit calling best buy the big bad corporation. jeebus.

 

[BrokenVisage]

Originally posted by: slikmunks
why is the guy furious??

he showed the lower price and got the lower price...

yes, it makes people wonder about whether best buy is 'duping' their customers... but... they set it right, didn't they?

and it happens both ways, like when the intranet site showed 649.99 when the internet said 879.99....

so.... quit calling best buy the big bad corporation. jeebus.

He said they treated him like crap pretty much and it seemed like they were giving him the runaround until he stepped it up a notch, and who the hell called them a 'big bad corporation' in this instance? Or are you just preemptively being a Best Buy apologist. :roll:

 

[Aharami]

Originally posted by: vi_edit
Meh. Seems like an honest mistake that should have been handled by the store better. I don't think there is anything "sinister" going on.

i agree. looks like their intranet site didnt have the discount. simple misalignment.

 

[mugs]

Bestbuy.com doesn't always have the same prices as Best Buy B&M. They were probably looking up the B&M price...

 

[Sphexi]

At Radioshack we had our own internal site, but it looked NOTHING like the Internet site, it had warnings and whatnot all over it about it being for internal employee use only. It showed prices, company cost, things like that that you don't normally want customers to see. We only used it to check stock at warehouses and do searches for special order items that wouldn't be on the Internet site.

 

[randomlinh]

Originally posted by: Aharami

Originally posted by: vi_edit
Meh. Seems like an honest mistake that should have been handled by the store better. I don't think there is anything "sinister" going on.

i agree. looks like their intranet site didnt have the discount. simple misalignment.

this sounds the most likely

 

[chowderhead]

cached site?

 

[IceBergSLiM]

i always goto west hartford best buy.....i know better not to buy a computer from them though haha

 

[k1pp3r]

Umm, almost ALL companies that have online ventures treat the store, and the online aspect as two different business entities, they have no affiliation except a name between them. Therefore that is why there are different prices at online vs b&m stores.

 

[bcterps]

AFAIK, these are the 3 sites that are most used at Best Buy. I know there is BestBuy for Business now, and I'm not sure if B&M places will honor prices on that site or not.

Bestbuy.com - Public Internet Site
Best Buy intranet site - Public Intranet site that you can only access from within the store, looks very similar to the internet site.
Best Buy inventory system - Only accessible by employees

It's possible that the employee was looking at the intranet site that didn't show the discount. That site looks very similar to the BB.com internet site.

 

[randay]

Originally posted by: IcebergSlim
i always goto west hartford best buy.....i know better not to buy a computer from them though haha

at least not for the intranet price!

 

[Aikouka]

Originally posted by: k1pp3r
Umm, almost ALL companies that have online ventures treat the store, and the online aspect as two different business entities, they have no affiliation except a name between them. Therefore that is why there are different prices at online vs b&m stores.

It seems that this is changing, though. Circuit City is a good example (and somewhat like Best Buy) of a store that's combining the two. Although, online you can find special deals like a percentage off extra, but the prices are usually the same.

 

[bcterps]

Originally posted by: Aikouka

Originally posted by: k1pp3r
Umm, almost ALL companies that have online ventures treat the store, and the online aspect as two different business entities, they have no affiliation except a name between them. Therefore that is why there are different prices at online vs b&m stores.

It seems that this is changing, though. Circuit City is a good example (and somewhat like Best Buy) of a store that's combining the two. Although, online you can find special deals like a percentage off extra, but the prices are usually the same.

Yup, that was true a few years ago, but things have changed, consumers have demanded there be a link and oftentimes there is. You can search in-store inventory at many sites, pick up in store, etc. It's one of the reasons why people are choosing Blockbuster over Netflix. A few years ago, people were talking about Blockbuster going bankrupt because of Netflix, the tide is now turning.

 

[mad0maxx]

That linked article was too repetitive to continue reading

 

[Jeeebus]

Originally posted by: slikmunks

so.... quit calling best buy the big bad corporation. jeebus.

Don't bring me into this.

 

[BigDH01]

It wouldn't make sense that Best Buy would have an intranet site that's indistinguishable from the public site. You'd think that the only reason they'd have an intranet site is to provide information that the public cannot access. I imagine the inclusion of this information would make the intranet and internet sites look vastly different. Can someone confirm that Best Buy actually has an intranet site that's identical to the internet site minus the prices?

 

[herbiehancock]

Originally posted by: BigDH01
It wouldn't make sense that Best Buy would have an intranet site that's indistinguishable from the public site. You'd think that the only reason they'd have an intranet site is to provide information that the public cannot access. I imagine the inclusion of this information would make the intranet and internet sites look vastly different. Can someone confirm that Best Buy actually has an intranet site that's identical to the internet site minus the prices?

Well, while I haven't been to every Best Buy in the world, I have been to quite a few...some in VA, some in SC, some in GA, and two in FL. The computers in all of them that appear to cruise the BB online website is actually cruising an intranet website and the prices do look quite different sometimes.

I've had to, on more than one occasion, go to another store like Circuit City or CompUSA that has true web access on some of their computers, and download/copy the online web page for a BB sale and then take that back to the BB store.

Of course, this has taught me to take a copy of any sale I'm really interested in at BB with me before I leave the house.

So, I do honestly believe there is a separate intranet and internet in BB that look remarkably alike. Practically indistinguishable from one another, actually.

 

[slikmunks]

Originally posted by: BrokenVisage

Originally posted by: slikmunks
why is the guy furious??

he showed the lower price and got the lower price...

yes, it makes people wonder about whether best buy is 'duping' their customers... but... they set it right, didn't they?

and it happens both ways, like when the intranet site showed 649.99 when the internet said 879.99....

so.... quit calling best buy the big bad corporation. jeebus.

He said they treated him like crap pretty much and it seemed like they were giving him the runaround until he stepped it up a notch, and who the hell called them a 'big bad corporation' in this instance? Or are you just preemptively being a Best Buy apologist. :roll:

yes, i'm a best buy apologist. that's what i do.

he sure didn't have too much detail to his story as to how they 'treated him like crap'...

i would give him the runaround too until he showed me the other price that he saw... or would have gone oh really? hmm, ok, i'll take your word on it, here's $150.

genius.

 

[slikmunks]

Originally posted by: Jeeebus

Originally posted by: slikmunks

so.... quit calling best buy the big bad corporation. jeebus.

Don't bring me into this.

lol, my bad!

 

[torpid]

Originally posted by: slikmunks
yes, i'm a best buy apologist. that's what i do.

he sure didn't have too much detail to his story as to how they 'treated him like crap'...

i would give him the runaround too until he showed me the other price that he saw... or would have gone oh really? hmm, ok, i'll take your word on it, here's $150.

genius.

We'd need details but my guess is he told the salesperson that he saw the price on the web site. The employee then went not to the web site but to the other site. I don't think it was ever a case of "trust me, I saw it", it was the case of the employee not knowing how to check the real web site.

 

[slikmunks]

Originally posted by: torpid

Originally posted by: slikmunks
yes, i'm a best buy apologist. that's what i do.

he sure didn't have too much detail to his story as to how they 'treated him like crap'...

i would give him the runaround too until he showed me the other price that he saw... or would have gone oh really? hmm, ok, i'll take your word on it, here's $150.

genius.

We'd need details but my guess is he told the salesperson that he saw the price on the web site. The employee then went not to the web site but to the other site. I don't think it was ever a case of "trust me, I saw it", it was the case of the employee not knowing how to check the real web site.

which is why i'm saying it's not that big of a deal...

the article seemed like an overreaction to me, that's all